TrustRadius Insights for Mimecast Threat Intelligence are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Email Security Effectiveness: Users have praised the system for its consistent ability to identify and block malicious emails, ensuring a secure communication environment. The accurate spam filtering and URL protection features are highlighted as key strengths that contribute to enhanced cybersecurity measures.
User Control and Flexibility: Reviewers appreciate the feature that allows them to customize email settings, granting control over incoming emails and making necessary adjustments as needed. This level of customization is valued for tailoring security measures to specific preferences and requirements.
Engaging Security Awareness Training: Many users find the provided training engaging and beneficial in enhancing staff education on cybersecurity, leading to increased vigilance against threats. The interactive nature of the training contributes to a proactive approach in mitigating potential risks within the organization's communication channels.
The Mimecast platform provides the initial entry point for inbound email services. It delivers primarily security and enhanced protection prior to emails reaching office 365 infrastructure. It then offers resiliency of email services should office 365 encounter any substantial issues. By taking a tiered approach to email security we are able to reduce the chances of malicious or unwanted emails and attachments reaching the mail client
Pros
Spam filtering
Virus scanning
URL protection
Cons
The user interface is not the most user friendly
The structure of menus is somewhat clunky
Predefined templates for protection
Likelihood to Recommend
Perfect for any company looking to enhance its security. Great for adding protection for on-premise servers as Mimecast removes the requirement for external parties to directly communicate with the client's server. We would recommend the solution is implemented in company’s with at least 25 staff as otherwise the overhead and pricing would make it prohibitive.
We use Mimecast to filter spam emails and it helps us to protect from email threats. We also monitor incoming emails of users in the organization. It does block if the email is suspicious or malicious emails which helps us to keep our network safe.URL security is also on point it does help us in protecting users to visit a malicious website.
Pros
Email security helps to block malicious emails
URl protection helps to block suspicious websites
Security awareness training were conducted
They do have a plugin for outlook to search archive mails
Cons
At times there are some lags found in console
Price is bit high
It does block regular emails sometimes.
Likelihood to Recommend
Mimecast is well suited for email security such as blocking spam and vulnerable emails which can be the biggest threat to an organization. Once we set up rest is taken care of. We Usually just log in to check if any of the emails were blocked incorrectly. It has good support where we can get assistance if needed. The only thing is price, Many small-scale organizations cannot go for this.
We are using Mimecast to mitigate email threats, web threats and also for Security Awareness Training. About 130,000 emails are received each month, with approximately 25% being classified as dangerous or SPAM. Having Mimecast has really enabled us to take control of what is coming into the company and gives us piece of mind that we are doing everything we can to keep the company's date and network safe.
Pros
Identifies malicious emails and blocks them
Allows us to take control of what we let in - and lets us make changes as we need to
Security Awareness Training has really engaged with staff
Lots of reports and things to customise
It doesn't get many blocked emails wrong considering the volume
Allows people to take control!
Cons
There is a lot of things and it can be hard to find what you're after sometimes
Probably needs to be a central management console with your most used features that dynamically updates to find things easier
Likelihood to Recommend
I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.
We utilize Mimecast Threat Intelligence across our entire organization for every user. We leverage Office 365 cloud-based email, so all of email is routed from Office 365 to Mimecast as our Security Gateway as a single pane to configure further domain and user level settings for email security. We find great value in the URL protection and impersonation protections features as well as the spam and phishing aspects.
Pros
URL protection policies work well
Impersonation protection features help cut down on emulated spam and phishing attempts
Cons
The interface for the threat intel dashboard could use some updating
Slowness in the console persists occassionally
Likelihood to Recommend
Mimecast Threat Intelligence scales well from small to larger organizations alike. The value is really the bang for the buck. The email continuity feature is a nice caveat to a disaster scenario in the event Office 365 goes down, we can still conduct email business with this feature to bypass Office 365 completely. The extra security layers for the money make Mimecast a great solution for your sole, or added email security features.
VU
Verified User
Analyst in Finance and Accounting (1001-5000 employees)
Mimecast Threat Intelligence is the bread and butter side of Mimecast's cloud-based email management offering. It includes email security, continuity and archiving and is the main reason we were initially drawn to and eventually signed up for Mimecast. It is the only application, outside of the MS Office Suite, that is directly used and affects all members of our organization. We host email on-premise and this product allows us to route all email through it before entering our servers. it offers malware, virus, phishing, etc...protection along with the ability to set up policies to have granular management of the email. It also archives all of our emails both of continuity's sake and searching past email.
Pros
Because all incoming and outgoing (with journaling setup for internal email) go through Mimecast it is a one-stop-shop for searching out emails from past months or years. It is light years better than using local archives such as .pst files.
Since they touch all incoming email Mimecast is excellent our filtering out spam, malware and virus emails before it even gets to your server whether on-premise or in the cloud.
Cons
The system is so good I could only think of two flaws and that is after using it for 4 years. The first being that although they have a great web-based management utility the pages themselves render/work slowly such that it sometimes takes a bit of time to click around.
Mimecast offers an Outlook plugin or web-based method to search through old archived emails. Both are significantly slower than if you had them in a local file of some kind. It's the negative side of going to the cloud for this process but does cause some users to complain.
Likelihood to Recommend
Mimecast is well suited for any organization whether 20 users or 20,000. The pricing on it is more than reasonable and correlates to the number of users you will have running through it. This review is specific to their threat intelligence but they also offer a slew of other pieces that can work in conjunction with their main threat offering. For organizations who are on-premise, the Mimecast Threat Intelligence basically gives you peace of mind that even if you lose your own system for any reason your email can continue to flow and be used through the Mimecast front end. Compared so some other SaaS offerings the price is ridiculously low considering it is the main part of your arsenal for arguably the most important part of your infrastructure. It is hard for me to conceive a situation where it would not be a positive only an organization's infrastructure offerings....possibly in a business where there is actually not extra money to spend on extras? If your organization manages its own email then Mimecast is appropriate for you.
VU
Verified User
Manager in Information Technology (51-200 employees)
