MicroStrategy Analytics Product Review
Pros
- They sell the product well, and make promises you will actually believe
- "checks the box" for most features a company would need. Doesn't actually deliver them though
- They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad
- They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it.
Cons
- [I feel like] compared to it's peers, this product is not ready for primetime. Has almost no capabilities "out of the box" good luck finding ANY canned reporting capabilities
- Almost non-existent ecosystem for finding trained help. Relative to the 'big guys" there are not consultants or candidates you can find on the open market to actually help you implement
- [I feel like they should] stop answering feature limitations by saying "go to the cloud product". If we wanted a SaaS solution, [there] are MUCH better ones than MicroStrategy Analytics. Your primary value proposition is it can be installed locally. I didn't realize that meant we would be limited in functionality to the dark ages.
Return on Investment
- [I feel like] MicroStrategy Analytics implementation has had a large negative impact on the company. Significant amount of time and effort necessary to even get out the most basic of reports.
- We are now having to run multiple reporting environments due to lack of capabilities in MicroStrategy Analytics.
- [I feel like] we will likely migrate to a SaaS solution, and it won't be MicroStrategy Analytics.
Alternatives Considered
Google Charts
Other Software Used
Alteryx, Microsoft BI (MSBI), Google Charts


