TrustRadius: an HG Insights company

Microsoft Teams Reviews & Insights

Score7.8 out of 10

6,737 Reviews and Ratings

Who Buys & Uses Microsoft Teams

Based on 67,663 HG Insights installations.

Powered by

Insights from Microsoft Teams Reviewers

Based on 6 verified reviews published in the last 18 months


Synthesised from 6 reviews | Last Published May 27, 2026


Microsoft Teams primarily facilitates communication and collaboration for organizations, particularly in remote or hybrid work environments. Reviewers leverage it for internal team connectivity, daily meetings, and external engagements like partner interactions. In TrustRadius reviews, its meeting functionality is a widely cited strength, with 5 of 6 reviewers commending its ability to host large group calls and foster participant engagement, alongside effective file sharing.

Users also appreciate its seamless integration within the Microsoft 365 ecosystem and interactive features such as screen sharing. However, significant concerns persist regarding the product's fundamental reliability and performance, with 3 of 6 reviewers citing issues like call stability, inaccurate user status, and slow load times. The user interface also draws criticism for being cluttered and having search difficulties. Overall, reviewers describe a mixed experience where collaboration utility is high, but technical execution often presents challenges.


  • Robust meeting functionality for large group calls
  • Effective file sharing capabilities
  • Seamless integration with Microsoft 365 ecosystem
  • Interactive features including screen sharing and direct messaging
  • Engaging elements such as emojis and GIFs
  • Unreliable call stability and frequent glitches
  • Inaccurate user status indicators requiring application restarts
  • Cluttered user interface and poor search functionality
  • Slow performance, particularly with media loading
  • Limited feature coverage and usability in the web application
Loading Reviews List....

Video reviews