Microsoft System Center

We use System Center to manage patching all desktops, packaging software and deploying to all systems, centralized antivirus management and policy control, and remote system administration. We also use it for image building and deployment across our enterprise network with local endpoints for build and patch management speed.

• It has saved us hundreds of hours of patching, imaging, and remote support issues.
• It has allowed us to keep current on MS products easily and scale our network quickly.
• The aging ui interface does cause us to drag on being able to work faster to resolve issues and be flexible in helping users.

Microsoft Intune, PRTG Network Monitor, Lansweeper

We use Microsoft System Center for remote support to users in the company and for the assets management. This software has been help us to be more productive and to have access the endpoint very easy. With System Center we too deploy software and can get information about the computers.

• The software deployment
• The data about when the computer was online
• The options for remote control

• The remote assistance is very useful, and we don`t need move for assist an user in another city
• There aren`t offline optios for we schedule a windows reinstall
• Sometimes the agent loses connection with the server

SysAid, Acronis Advanced Backup (formerly Cyber Backup Cloud) and SmartDeploy

Device42, Webex Contact Center, Able2Extract Professional

• PC imaging
• Remotely connecting to PCs
• Software installation

• Software installation is efficient and uses less of IT staff's time
• Remotely connecting to PCs is very efficient to provide IT support
• Imaging PCs provides a fast turnaround so little downtime for setting up new PCs

Symantec Ghost Solution Suite

Microsoft System Center Endpoint Protection, Logi Report (formerly JReport), Microsoft Power BI

We have a large group of users over several buildings that require management. We use SCCM to control the device drivers and software that are deployed to different groups. This allows us to have unique offerings to the different groups of users, ex: Teaching staff, maintenance staff, different grade levels for students, etc. This also allows us to do a clean wipe of the machines if they become corrupt or abused by the user. The product also makes it easier to repurpose desktops and notebooks, allowing for us to clear a machine and install new programs as needed. Another nice feature is the ability to update operating systems and software versions via SCCM.

• The imaging aspect of SCCM is a major plus.
• The ability to log into a desktop remotely for support is very helpful.
• The ability to update and install existing or new applications is a big time saver.

• We achieved a savings by no longer having to purchase desktop management software from 3rd party vendors.
• We achieved a savings because of the time saved with tech's being able to re-image a machine to it's original configuration in minutes rather than hours of service time.
• We are able to manage and view current configurations of desktops and laptops throughout the district from the SCCM management console.

Symantec Ghost Solution Suite

Tools4ever UMRA, Skyward Student Management System, Follett Destiny Library Manager

We currently use Microsoft System Center to manage and image all staff and student machines in the organization. We utilize Microsoft System Center to push applications and programs to machines and keep them up to date. We also use the Windows Update Server side of System Center to keep machines up to date and compliant. We use System Center's monitoring and query ability to track machines and assets in the district as well. This allows us to identify machines as they fall out of compliance. We utilize the Remote Control aspect of Microsoft System Center to remotely assist staff and work on issues. We also use Right Click Tools to expand the functionality of Microsoft System Center to give us greater control over machines.

• Imaging
• Remote Control
• Application Management and Deployment

• Increased efficiency from IT
• Faster turn around on replacing machines
• Better asset control and inventory

Securly Filter, Securly Classroom, Dell EMC Managed Services, Google Classroom