Microsoft Planner is used in the company as a ticketing tool, for collecting user requests, and as an activity organizer. We are using the tool on a daily basis to assign tasks to various members of the IT department. A very useful and functional product for planning and reporting on activities requested by other company departments.
Pros
Ticketing tool
Simple and intuitive
Immediately ready for use
Cons
Customizable notifications per user
Advanced task scheduling
User response management
Likelihood to Recommend
In our scope, Microsoft Planner has become a collection of tasks for development, support, and incidents related to the IT environment and specifically in the ERP field. It allows us to keep track of all the activities that need to be done on a specific tool. It's very useful for planning and reporting on activities requested by other departments.
VU
Verified User
Technician in Information Technology (Business Supplies & Equipment company, 201-500 employees)
Our IT department has been using Microsoft Planner software to manage the activities of members. Some other departments of the company are also using it. In this space, we were able to create a list of tasks and organize them into tables and cards with deadline definitions, members responsible for a certain activity, attach files, images and view progress progress. The experience has been great so far to raise productivity, organize the assignment of activities that is passed on by the department head and keep track of everything.
Pros
Friendly, easy and intuitive interface.
Integration with Microsoft Office 365 and Teams.
Notifications and reminders of activities.
Graphics display.
File attachment.
Collaboration of activities in groups and visualization of the progress of these tasks.
Cons
Lack of tagging on the boards.
Research tool is not very effective.
Likelihood to Recommend
I recommend this software for basic and intermediate use. For large projects it is not recommended because some resources are missing. But in my case it meets my needs. The Microsoft Planner tool has helped me a lot to stay organized, planned my activities that must be developed during the week, month, semester. Integration with e-mail allows reminder and pending notifications to be triggered. Collaboration with other members of the IT team is great for monitoring the progress of other activities in parallel and which are dependent on mine.
