#1 most frequent
United States of America
45.0%2,184,188 installations of 4,853,304
What is Microsoft Exchange?
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).
Categories & Use Cases
Videos
Top Performing Features
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.4
Areas for Improvement
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7
Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Who Buys & Uses Microsoft Exchange
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
9.6%468,088 installations of 4,853,304
#3 most frequent
Australia
5.7%276,748 installations of 4,853,304
Microsoft Exchange 2025
Use Cases and Deployment Scope
We use Microsoft Exchange 2019 for a fully On-Prem E-mail solution. Allowing us full control over our e-mail, mailboxes and data.
We have been Microsoft Exchange users for many years and found 2019 to be the most reliable version.
The older versions were good if maintained but 2019 just runs and runs with very little scheduled maintenance.
We have been Microsoft Exchange users for many years and found 2019 to be the most reliable version.
The older versions were good if maintained but 2019 just runs and runs with very little scheduled maintenance.
Pros
- Send E-mail
- Receives E-mail
- Stores E-mail
Cons
- Patching could be a little simpler but in most cases there are no issues
Return on Investment
- Running many other servers on-prem, the costs of adding ion Microsoft Exchange are minimal and ROI is quite easy to achieve.
Usability
Other Software Used
Microsoft SharePoint, Microsoft SQL Server, Progress OpenEdge
Microsoft Exchange - The Gold Standard
Use Cases and Deployment Scope
In this day and age, email and business communications are one in the same. Internal communication, external communication, meeting invites, meeting notes, all-employee announcements, file sharing, etc., all are handled through email. And people expect this email to be available on their computer and on their cell phones. And to handle all that business communication, we using Microsoft Exchange.
Pros
- Email obviously, and it's simple to get these emails on the computer or on the phone
- Meetings and calendar management
- File sharing, either in a shared location or as a file attachment
Cons
- Tasks are a bit lacking
Return on Investment
- Email is ubiquitous for business, and Microsoft is still the default for business applications.
- Personal email and calendars are both done well with Microsoft Exchange. Shared mailboxes and calendars are also nice.
- The more recent integration with AI Copilot is also a welcome addition.
Usability
Other Software Used
NetSuite ERP, Omnitracs One, Boomi
Microsoft Exchange Review
Use Cases and Deployment Scope
Microsoft Exchange is the standard enterprise product for email communication, with many integrations with other Microsoft products. Our business lives and breathes through Exchange - internal communications, customer communications, presence, organization and scheduling, with a backbone of security through Active Directory and Entra ID. We would not be able to function without it.
Pros
- Email communication and collaboration
- Calendar and scheduling for people, groups and resources
- Cross platform - access from nearly any type of PC or mobile device
Cons
- It can be very complex but this is expected of such a robust product
- The New Outlook was released (very) prematurely and has some significant features that are missing
- I would like to see Outlook and Teams functionality all in one app
Return on Investment
- Microsoft Exchange is so fundamental to our business that it is very difficult to calculate. Since migrating from Lotus Notes we have not considered or needed any other email product.
- Microsoft Exchange is extremely reliable - we have not had any outages that caused a significant financial impact on our business. Occasionally, one feature will stop working for a few hours but it is never down completely.
- We have never lost any data that was hosted on Microsoft cloud that wasn't through fault of one of our employees.
Usability
Alternatives Considered
Google Workspace Essentials and Google Workspace
Other Software Used
Veeam Data Platform, Veeam ONE, Mimecast Advanced Email Security
Microsoft Exchange is number 1
Use Cases and Deployment Scope
Microsoft Exchange is still the primary communication method inside our organization for internal and external communications. It is email, calendar and does pretty much any other groupware task we would need. It is easy to use and integrate fantastically to the rest of the Microsoft suite of products. It addresses communication across all devices.
Pros
- Calendar
- Task Management
Cons
- UI
- New Outlook need parity
- Better Teams tie in
Return on Investment
- Good Value
- To much reliance
- Easy to use
Usability
Alternatives Considered
Zimbra by Synacor
Other Software Used
SuperOps.ai, Adlumin, an N-able company, RingEX
Microsoft Exchange Server A Great Tool To Manage Your Corporate Emails From A Central Point
Use Cases and Deployment Scope
For many years, we used Microsoft Exchange to collect and manage all incoming and outgoing e-mails in the institutions I worked for. We now use Exchange 2016 with over 1000 mailboxes and various databases on-premises. In general, our institutions are satisfied with this product, it is a very useful tool for using and managing mail systems with Microsoft Exchange product.
Pros
- Strong community support for Microsoft group's Exchange product.
- Microsoft Exchange The product is very easy to install and deploy.
- Microsoft Exchange is user-friendly and options like send and receive connectors or mail flow are uncomplicated.
Cons
- In general, I think that supplier or business partner relations should be developed.
- Efforts should be continued to increase the internal and operational efficiency of the group.
- International Compliance and risk management should continue to be improved.
Most Important Features
- Integration & Deployment
- Service & Support
- Product Capabilities
- Speed & Useful
Return on Investment
- It saves time and cost for our organization.
- Overall, we did not receive any negative feedback from users.
Alternatives Considered
HCL Domino, Zimbra Email & Collaboration and Kerio Control
Other Software Used
HCL Domino, Kerio Control, Zimbra Email & Collaboration