TrustRadius Insights for Microsoft 365 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Accessibility: Users value the convenience of accessing Microsoft Office applications from any location, enabling effortless document editing and collaboration.
Seamless Tool Integration: Reviewers appreciate the smooth integration among various Microsoft Office tools like OneDrive, SharePoint, and Teams, boosting productivity by simplifying file sharing and collaborative work processes.
Cloud-Based Storage Benefit: Some users see great value in the cloud-based storage feature of Microsoft 365 for easy file access and secure backups.
User-Friendly: The user-friendly interface aids in efficient navigation and utilization of the diverse tools.
Updates: Continuous updates and enhancements in Microsoft Office applications offer users new features and improved functionality for a better overall experience.
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Microsoft 365 Reviews
15 Reviews
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Previously in our company we used a POP3 mail service based on Web Hosting, due to the growth of our company and the need to centralize services and facilitate communication between our workers, we decided to migrate our email to Microsoft 365. This has been the first step of many, since our medium-term goal is to migrate our infrastructure to the cloud and thus use more and more services such as OneDrive and SharePoint as well as their different Apps to manage our business. One of them, which has made communication much easier for us and has completely changed us, has been Microsoft Teams.
Pros
Email Managment with Exchange technology
Centralize very useful business apps
Microsoft Teams
OneDrive share technology
Cons
Too many management consoles (old, news..)
Too many ways for manage resources (messy)
Microsoft Teams behavior (Temporaly files managment)
Microsoft Teams performance software
Likelihood to Recommend
I think that most of the scenarios are recommended for the use of Microsoft 365 as long as the company that wants to incorporate it is not a very small company, I think that from 50 workers it can already be interesting for management, organization and development. of the company's activities. However, if a company has less than 50 workers, the cost, development and implementation of Microsoft 365 may not be as interesting or at least not take advantage of all its features.
Microsoft 365 is currently being used by the entire organization. The cloud-based version is absolutely great when it comes to sharing documents with other employees.
Pros
Shares easily
Search is user friendly and easy to narrow
Cons
Improvement on sharing documents with people outside the organization.
Likelihood to Recommend
SharePoint is one of the main reasons we love Microsoft 365, we can share documents instantly, and collaborate on projects together. The only down fall is the difficulty it is to share documents in SharePoint with outside persons.
Our whole organization uses Microsoft 365. It's a huge benefit to all our teams. Not only does it provide the basics of word processing, datasheets, and email organization, but it also has solved our need for an intranet through Sharepoint and digital group communication through Teams. Microsoft 365 has been invaluable to the success of our organization.
Pros
Word Processing
Data Sheets
Email Organization
Intranet
Video Conferencing
Cons
Video Conferencing Limited Features
App Syncing Across Mac & PC
Better Template Implementation Across Apps
Likelihood to Recommend
Microsoft Office has been a staple of most organizations since I was a child. Microsoft 365 is the maturation of that suite and it shows. It's best for anyone who has any need to produce documents, stay organized or communicate with anyone, ever. I really can't think of a situation that isn't beneficial - even for families helping their children through school, single individuals looking to stay connected with loved ones far away (through Teams)... the uses are just shy of infinite.
Microsoft 365 (formerly Office 365) has been our default office application across the whole organization. We are implementing the whole enterprise suite, with all the integrated packages of OneDrive, Teams, Outlook, and document processing apps (Word, Excel, PowerPoint, etc.). Microsoft 365 (formerly Office 365) solved the problem of disintegrated systems and brought everything together within the Microsoft Office ecosystem.
Pros
Integrated all the useful apps in one place
Single sign-on for all Microsoft apps
Mobile availability across different operating systems
Cons
Add language translator into the suite
Inbuilt file compression to save space--this applies to videos and photos without losing the quality
I would love to see customizable themes for the outlook email box
Likelihood to Recommend
I would love to see it in every office computer interaction. It's just something you can't do without. It may however be less appropriate for internet deficient locations. I understand we have the offline (installed) versions, but these have limitations when it comes to the communications strengths. I am obliged to imagine the 365 entails the complete office communications capability.
We're using Microsoft 365 across our entire organization. It's enabled us to eliminate the use of Citrix to run Office for remote users.
Pros
Access files from any location.
Everyone is running the same version of Microsoft 365 at all times.
Users can run Microsoft 365 apps on their desktops or within a browser.
Cons
The flexibility for users to perform a task in multiple ways can be confusing for some.
Teams file functionality needs to be enhanced.
Likelihood to Recommend
Microsoft 365 is great for remote users having access to all the apps not only on their desktops but online. The ability to log in to portal.office.com has been a tremendous help.
[Microsoft 365 (formerly Office 365)] is being used independently by some members of our organization. We normally use GSuite applications, although it is better to edit documents in our office applications. I currently use the Microsoft Word, Power Point and Excel in my day to day work. It is used as a word processing application, data management and communications[.]
Pros
It really just works, it does everything I need for a "native app"
There is nothing like excel, no matter how good GDocs could be
Power Point is the best basic application for presentations and communications
Cons
Office has remained relatively simple. It needs to "update and upgrade"
Some of the movements you can do with new applications are not available in Power Point
Being able to communicate between office and non office applications is always something we would want
Likelihood to Recommend
[Microsoft 365 (formerly Office 365)] serves as the best basic software any organization or business can have. It has all the simple options you would need to create documents, manage different email servers, create tables (and manage data), and create presentations. If what you need is a basic solution for your business, look no further than [Microsoft 365 (formerly Office 365)].
Microsoft 365 is used by each person of the organization as a local Word Processing and Spreadsheet Management. While we use Google Docs to actually share internal content amongst ourselves, external documents are created in Word.
Pros
Formatting Options
Data Merge Capabilities
Ease of Use
Backwards Compatibility
Cons
I don't like the new Save feature. I feel like it takes extra clicks to get into the directory/folder that I want to save something into
I use Word a lot for Data Merges. While it's improved over the various versions of Word, when a change is made to a data source, it's weird how it updates in a document. It doesn't always work.
I have a problem with areas of text being "connected" to other areas of text and if I make a format change, I notice this change is made in an unrelated area.
Likelihood to Recommend
I've used Microsoft 365 since high school and at one point, I was also using WordPerfect. Microsoft 365 is more widely used and accepted and anyone can open up the program and just start using it, play with features to pick up more uses and beneifits. Google Docs is also popular but doesn't have the full functionality of Microsoft 365 but it's amazingly easy to share and collaborate with other users.
Microsoft 365 is being used by my entire organization. It helps us create reports for all employees because we rely heavily on performance metrics. We use it to create presentations for team meetings and quarterly summits. We also use it to share content across the organization. It is a tool that we use every single day. We also use the cloud storage and email app.
Pros
Microsoft 365 provides a great cloud solution which makes it easy to access your content on any device.
Microsoft 365 allows me to create documents I have to present to my employees during team meetings.
It also helps me to conduct my daily meetings with Microsoft Teams.
Cons
Sometimes I have trouble saving a document. My current workaround is to simply save it under a different name.
Sometimes I'll update a document but it doesn't update my cloud version or it takes very long.
The web version of the products don't give me the same functionality as the app version. It's still good though.
Likelihood to Recommend
If you need to organize some information, you should definitely use the Microsoft Excel program. I use this application every single day. I also use the PowerPoint application every day. My organization is very much motivation-driven. so in order to keep my team on a high and feeling appreciated, I put all of their previous production in a PowerPoint presentation to share with them.
Capriccio Elite currently uses Microsoft 365 (formerly Office 365) for all administrative staff as a file repository in SharePoint for electronic files such as personnel records, agency documents, service recipient records, and the like. We also rely on Outlook, Word, and Excel for productivity and document writing and Teams for collaboration. Having a cloud-based repository for our documentation has solved the issues of needing to access different versions of documents, document collaboration, and an encrypted and backed-up filing system. The ability to have the folders sync to each user's desktop (with permissions in place, of course) has allowed administration to work on documents when offline when needed and have those documents sync back to SharePoint. Outlook encrypted email has solved the issue of needing to send PHI to case managers and other authorized receivers of information. Teams allows our agency to set up virtual meetings. It has also proved useful in remotely troubleshooting computer issues with the share screen function.
Pros
SharePoint combined with One Drive makes it easy to file and store information electronically without needing an on-site server.
Versioning is helpful in finding forms or documents prior to the latest update.
Microsoft Teams is a robust platform that not only allows virtual meetings, but also screen sharing, setting up calendars, and chats. Within Teams, administrators can easily set up new Team folders and assign permissions.
Encryption through Outlook is simple and recognized by outside entities as being a legitimately secure and encrypted method of send PHI.
On the back side, setting up users and assigning permissions is easy. Microsoft is responsive to changing needs with adding or deleting licenses.
There is an ability to invite users outside of the agency to access Teams, or specified documents.
Microsoft does a good job sending out updates about changes and decommissions.
Cons
Most admins of a small business will struggle with the need to use PowerShell to set up email encryption.
One needs extensive training to navigate the back side of SharePoint unless one is simply setting up folders as a filing system through Teams. It is not particularly intuitive and is difficult to manage.
Forms is a great addition but challenging to use for anything other than inner agency surveys.
Lists (in SharePoint)--again, a good Idea but very challenging to set up and access.
Setting up security is challenging. For example, forcing a device to require a PIN and ability to wipe the device is confusing.
Updates from Microsoft are generally complex and seem to be geared toward businesses with certified Office administrators.
Likelihood to Recommend
Microsoft 365 (formerly Office 365) is best suited to industries that rely heavily on documentation and productivity. It is also well suited in its most basic form to be a filing system for small businesses, as there are options to eliminate the need for an on-premises server. The collaborative pieces embedded in Teams and in Word, Excel, and PowerPoint are useful for remote teams and inner office collaboration.
Users who are hoping to capitalize on the many, many features and slickness of SharePoint will be quickly disappointed in the cumbersome and nearly impossible setup. SharePoint is slick when done by persons who have had lots of training. The intent with SharePoint, as I understand it, is to create better searches and using lists rather than file systems that many are accustomed to. However, it really is a nightmare to set it up. Thankfully one can set up file systems in SharePoint within Teams that take the back-end setup not needed for many applications.
If you are a large business with IT on site and well versed in Microsoft 365 (formerly Office 365), the possibilities are endless.
The browser version of Word and Excel are cumbersome to use with reduced features. While the browser version allows one to collaborate with a partner that does not have Microsoft 365 (formerly Office 365), the awkwardness is not really worth it.
We use Microsoft 365 across our whole organization. Outlook email & calendar as well as SharePoint are all frequently used by nearly everyone in the organization. Having everyone use Office 365 Calendars is extremely helpful when trying to schedule a group meeting. You can pretty quickly and easily find a common time that works for everyone as long as everyone's calendar is up to date. Everyone is pretty familiar with the Office/Microsoft platform and products within 365.
Pros
Outlook Email - it automatically filters your email into "Focused" and "Other" based on sender's history and relationship to you within the organization vs. external. I have yet to see an error where an email that should have been in my focused inbox ended up in my "other" inbox. This helps keep email much more manageable. I also like being able to "pin" certain emails to the top of my inbox so they don't get buried. Helps me remember to take action on them and then unpin them.
Outlook Calendar - when the whole organization uses it, it makes finding common meetings times easy. It also integrates seamlessly with MS Teams for video chat, which our organization also uses.
SharePoint - it's a cloud drive where you can save/share files and work collaboratively. It's easy to save a power point template in SharePoint and invite others on your team to review and/or make changes or additions to it for example.
Cons
"To-Do" feature in Outlook - I haven't used it much, but I have tried and that's because I haven't found it super useful compared to other productivity apps and tools. I would love for Microsoft to put some effort into making the To-Do feature more functional and collaborative so that our teams could use it instead of outside tools that we then try to make sync with MS 365 Suite. MS 365 does offer "Planner" which is a more robust tool / app. It's not super clear from a user perspective when / why you would use To-Do vs. Planner.
Too many apps within Microsoft 365 - I think fewer options can often be better vs. being overwhelmed with too many choices. There are tons of apps within MS 365 and it's not obvious what they all do / why you would use them.
Lack of easy Office 365 calendar syncing options with other calendars - like Google calendar. Sometimes you have multiple calendars for different teams or work / personal calendar and you want to see everything in one spot - but MS 365 Calendar doesn't make this easy to do.
Likelihood to Recommend
A huge number of businesses and organizations use Microsoft 365 as their main platform for email, calendar, productivity tools - it makes sense to at least be familiar with it even if it's not used in your own organization. But I will say I'm happy with Office email and calendar functionality, which is what I use the most within the Microsoft 365 tools. They are pretty user friendly and our whole organization uses them, which makes it easy to communicate and schedule time together for meetings/projects.
