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Microsoft 365 Copilot

Score8.8 out of 10

25 Reviews and Ratings

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What is Microsoft 365 Copilot?

For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

Categories & Use Cases

Most Frequent Users

Top 3 industries using Microsoft 365 Copilot
Based on HG Insights installation data
View all Reviews
#1 most frequent

Professional, Scientific, and Technical Services

21.4%

1,626 installations of 7,600

#2 most frequent

Manufacturing

13.2%

1,004 installations of 7,600

#3 most frequent

Information

9.8%

747 installations of 7,600

Reviews

What users are saying about Microsoft 365 Copilot.
View all reviews

Copilot can enhance user productivity.

Incentivized
Xiang Li
Director in Information Technology at nyit (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Copilot in Word. It helps us create document drafts. We also use Copilot to create charts in spreadsheets. We like the function "Show data insights" provided by Copilot to finish the task in a table. We are exploring its use in creating PPT slides and composing emails.

Pros

  • Write document drafts.
  • Finish the tasks listed in a table.
  • Write emails and reply emails.

Cons

  • The document of the use of Copilot is weak.
  • Copilot Deployment Kit is not written clearly.
  • The integration of Copilot on MS Office is not perfect.

Return on Investment

  • Help to reduce the workload.
  • Its Integration in Microsoft 360 makes it very useful.
  • The high accuracy of the information created is required.

Usability

Alternatives Considered

Google Gemini, ChatGPT and Generative AI Apps Bundle By Appyhigh Prime

Other Software Used

ChatGPT, Google Gemini, IBM Watson Content Analytics

Copilot changes the game with room to improve

Incentivized
Matt AldridgeView profile
Knowledge Lead in Information Technology at ACC New Zealand (1001-5000 employees employees)

Use Cases and Deployment Scope

Copilot has many instances: Free, Premium, and Agents. We are using the premium and agents, so my review will cover these aspects. We use Copilot to connect to all the Microsoft 365 applications to help understand the organisation, find content that's relevant to our project work, and creating content for various purposes. We also use it across Power BI, Excel, and other power applications to help development tasks. We also use Copilot agents for specific special audiences and tasks.

Pros

  • Create custom chatbot agents
  • Native support for all M365 applications
  • Finding content and answering questions with organisational context
  • Developing content with organisational context

Cons

  • Integration with other data sources
  • Incompatibility with custom SharePoint modules
  • Bias to surface content from documents, over SharePoint sites

Return on Investment

  • Increase efficiencies with note taking and drafting content
  • Improve awareness and comprehension of organisational context
  • Reduce the need for administrative roles

Usability

Alternatives Considered

ChatGPT

Other Software Used

ChatGPT, Anthropic Claude, Google Gemini, Perplexity

Microsoft Copilot takes AI to a new level

Incentivized
Lisa A LewisView profile
Owner in Finance and Accounting at Money Matters Bookkeeping, LLC (1-10 employees employees)

Use Cases and Deployment Scope

I use Microsoft Copilot for assistance in drafting emails and proposals as well as with my firm's advertising and creation of forms. I find it easy to use and very reliable. It can set the tone of the draft as well as include all pertinent information.

Pros

  • Sets the tone that is both professional yet friendly
  • Assists in the creation of all advertising and forms
  • Assists in the creation of email and proposal drafts

Cons

  • none - perfect as is

Return on Investment

  • Assists me to retain my professionalism yet appear friendly
  • Keeps my ideas on point
  • Creates a foundation on which I may build

Usability

Other Software Used

QuickBooks Online, QuickBooks Online Advanced, Quickbooks Online Payroll, Microsoft 365, Microsoft 365 Business Premium, Gusto, OnPay, Nordcloud Managed Services, Adobe Acrobat, Adobe Acrobat Reader

Copilot is definitely your second Pilot for business

Verified User
Manager in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

This tool helps me craft professional responses to others. It also allows me to take data and analyze it in a fast and efficient manner. It can summarize meetings for me to help me stay on track. it can help layout outlines of plans that I need done. It assists with simple how-tos that are otherwise easy to find, but it can synthesize the steps quickly.

Pros

  • Guides or How-Tos
  • Analyze data I have in documents or spreadsheets
  • Craft professional responses based on data

Cons

  • Cost can be high for business use
  • The tool could be made to launch faster
  • There are some file formats it cannot accept

Return on Investment

  • It’s brought efficiency up
  • It’s brought mistakes down
  • It’s saved time analyzing

Usability

Alternatives Considered

ChatGPT

Other Software Used

Trello

Copilot is the Ultimate Business AI Assistant App

Incentivized
Verified User
Program Manager in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We have Copilot enabled in all MS O365 products and therefor its usage is quite extensive. Here are few of the most frequent and useful utilizations of Copilot that I'm aware about:
- In Teams meetings it is extremely to have Copilot prepare a session transcript, meeting minutes, next steps and recognize speech by person.
- In Outlook, I frequently rely on Copilot to provide alternative ways to write my business emails or proof read them.
- The Copilot image creation is very accurate and useful to customize my PowerPoint presentations.

Pros

  • Capture Teams Meeting minutes and summarize action items
  • Generate custom wallpapers, logos and other images based on personal requirements
  • Provide alternative wording of email content
  • Create interesting daily insights around my business activities

Cons

  • In Excel, Copilot is not accurately understanding my requirements and therefor is not recommending the correct formula for my needs
  • In Teams, language recognition is not very accurate, especially if the language is not supported by Copilot
  • Copilot frequently makes mistakes in data analysis and insights across more than 3 excel sheets

Return on Investment

  • Copilot's transcript and meeting summarization has led to scrum master manual effort optimization.
  • Copilot session summary and action items creation is bringing better traceability and management of the agreed tasks.
  • Email content recommendations and speech proofing have improved the communication understanding and comprehension.

Usability

Alternatives Considered

ChatGPT

Other Software Used

Apple iCloud, OneDrive, Microsoft Power BI, SAP S/4HANA Cloud, Zscaler Private Access, Informatica Cloud Data Quality

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