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MicroSIP

Score10 out of 10

1 Reviews and Ratings

What is MicroSIP?

MicroSIP is an open-source portable SIP softphone for Windows that allows users to make and receive voice and video calls over the internet using the Session Initiation Protocol (SIP). According to the vendor, MicroSIP is suitable for businesses of all sizes, including small startups and large enterprises, and is used in various professions and industries such as IT and Telecommunications, Call Centers and Customer Support, Remote and Distributed Teams, Healthcare, and Education.

Key Features

Small footprint: According to the vendor, MicroSIP has a small footprint with a size of just over 2.5MB and minimal RAM usage of over 5MB, making it lightweight and efficient in terms of system resource usage.

Usability: MicroSIP is designed to be user-friendly, with an intuitive and straightforward interface that allows for easy navigation and operation on a daily basis, according to the vendor.

Functionality: According to the vendor, MicroSIP offers a wide range of functionalities, including voice and video calls, SIMPLE messaging, presence, and various DTMF methods, providing versatile communication options.

Compatibility: MicroSIP conforms to SIP standards, ensuring seamless communication and interoperability with other SIP clients and servers, according to the vendor.

Voice quality: According to the vendor, MicroSIP supports various voice codecs, ensuring high-quality voice calls with excellent clarity and audio performance.

Privacy: MicroSIP provides configurable encryption using TLS and SRTP, ensuring secure and private communication over the network, according to the vendor.

Portability: MicroSIP is a portable application that requires no installation and has no additional dependencies, making it easy to transfer and use on different systems, according to the vendor.

Multilanguage and RTL support: According to the vendor, MicroSIP supports multiple languages and offers RTL support, providing localization for various users worldwide.

Accessibility: MicroSIP can be effectively used by people with visual impairments using screen reader software, ensuring inclusivity in communication, according to the vendor.

WebRTC echo cancellation and voice activity detection: According to the vendor, MicroSIP incorporates advanced algorithms to enhance audio quality during calls by reducing echoes and background noise.

Categories & Use Cases

Top Performing Features

  • Call reports

    Historical call analysis and trending metrics

    Category average: 8.1

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 8.3

  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 8.3

Areas for Improvement

  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 8.4

  • Call screening

    Ability to block numbers or send calls directly to voicemail

    Category average: 8.3

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.6

Great Time Saving Call App

Use Cases and Deployment Scope

I use MicroSip on a daily basis for the purpose of incoming and outgoing calls. It is integrated through my laptop and the pop ups allow me to continue with my daily work whilst on a call, it is easy to navigate, all features are functional, such as VM and DND and the call log is especially accurate and helpful.

Pros

  • Facilitates an accurate call log
  • Allows call pop ups
  • VM and DND features

Cons

  • Thus far I have not encountered any issues with MicroSip so I am unable to comment in this area.

Return on Investment

  • Time Saving
  • Accurate Call Alerts

Alternatives Considered

Microsoft Teams, Skype and Zoom

Other Software Used

Adobe Acrobat, Adobe Acrobat Sign, Adobe Acrobat Reader