Features
Top Performing Features
Call reports
Historical call analysis and trending metrics
Category average: 8.1
Directory of employee names
Voice directory of all employees for self-service dialing
Category average: 8.3
Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 8.3
Call recording
Automatic recording of inbound and outbound calls
Category average: 8.4
Cloud PBX
A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment
Call reports
Historical call analysis and trending metrics
Category average: 8.1
Directory of employee names
Voice directory of all employees for self-service dialing
Category average: 8.3
Call Management
Customized phone system settings
Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 8.3
Call recording
Automatic recording of inbound and outbound calls
Category average: 8.4
Call screening
Ability to block numbers or send calls directly to voicemail
Category average: 8.3
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.6