#1 most frequent
United States of America
98.4%1,870 installations of 1,900
What is MemberClicks?
MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.
Categories & Use Cases
Product Demos
Who Buys & Uses MemberClicks
#2 most frequent
Canada
0.3%6 installations of 1,900
#3 most frequent
China
0.1%2 installations of 1,900
Loyal Customer Departure for what I think is Plummeting Service, Functionality, Relationship
Use Cases and Deployment Scope
MemberClicks serves as our association management software - database, events, and listserv.
Pros
- Our members loved the listserv function, although searchability was limited
Cons
- Terms, conditions and pricing changed with limited notice
- Customer service was untimely
- No client relationship, despite purporting to have one
Most Important Features
- Membership database
- Repository of resources
- Listserv
Return on Investment
- Return on investment has been negative ($6,500 in additional, unexpected expenses) during final year
Increase your member engagement 2x with MemberClicks
Use Cases and Deployment Scope
We used MemberClicks in one of our public speaking groups to help ease out membership management and plan our events in a more effective manner. Certainly the tool stood tall to it's promise and we've conducted many events with this tool. It can even manage payments seamlessly removing all the hassle of traditional options.
Pros
- Membership renewal
- Event ticketing
- Payments
Cons
- UI could be improved
- Not all payment methods are supported
- Cross-sharing of tickets can be improved
Most Important Features
- Auto renewal of membership
- Event invoicing
- Payments
Return on Investment
- Achieve higher renewal rates
- Reduce the hassle of payment collection
- Standardization of ticketing process
Alternatives Considered
Google Drive
Other Software Used
Google Drive, WhatsApp Business, DocSend, from Dropbox
MemberClicks is Great for Associations
Pros
- MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
- We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
- Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
- The contact center works well for contacting individuals or groups via email.
Cons
- Memberclick would be better with email sequencing capabilities
- SMS messaging would also be a nice addition to the platform
- Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
Return on Investment
- We were able to increase sales by nearly 100% in one year, more than covering our investment.
Alternatives Considered
Wild Apricot and HubSpot
Other Software Used
Eventbrite, PayPal Payments, MailChimp, QuickBooks Self-Employed, 1&1