Efficient and Informative
Pros
- Maxwell Health does a very good job of providing employees the useful information they need to make an informed decision regarding their benefits. This includes pricing and benefit plan summaries.
- The form approval workflow allows employees to complete necessary forms from a location of their choice. This means that they can make more informed decisions in an environment that may includes other decision makers, reduces the need to bring sensitive personal information to the workplace, and can be done at a time that is convenient for their schedule.
- Maxwell Health provides a place to post information that employees may need from time to time. This includes information on benefits, instructional information for completing forms and an employee handbook.
Cons
- I would like a greater ability to attach files to an employee record to create an electronic personnel file. This include benefit enrollment forms to others forms attached through a scanning function.
- The approval workflow can be cumbersome at times as a small change will trigger the form being returned to the employee for their approval and thus resetting the approval process. I understand this is necessary, but it is a delay when the change is small and doesn't effect the benefit selection process.
- Greater portability of information with more providers through EDI feeds would be helpful.
Return on Investment
- Maxwell Health has cut down on our need to print benefit summaries and distribute to employees. All information can be accessed by employees online.
- It has become more efficient to track employee progress through the benefit selection process by viewing the dashboard feature in Maxwell Health. I can easily see where each employee is in the process.
- Maxwell Health as been a resource I can point employees to when they have questions or a need to view benefit information. Additionally, they can do so at a time when they need the information, as opposed to when I am available to assist them.
Alternatives Considered
Paylocity
Other Software Used
Paylocity, PayPal Payments, Adobe Acrobat DC, Microsoft 365 (formerly Office 365)
