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Community insights

TrustRadius Insights for Maxident are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Exceptional Customer Service: Users have consistently praised Maxident's exceptional customer service, with rapid response times and availability during off hours. Reviewers appreciate that the customer service representatives intuitively understand their needs and are able to guide them to the correct locations within the software. This level of support has saved users from having to train new employees on the software from scratch.

Intuitive User Interface: Many reviewers have mentioned that one of the standout features of Maxident is its ease of use. The software's user interface is described as intuitive, with bright screens and large font, enhancing the overall navigation experience. Users find it simple to navigate and perform tasks, making their workflow more efficient.

Comprehensive Features: Users highly value Maxident's comprehensive features that cater to various aspects of dental practice management. The integration of charting and x-rays within Maxident provides a feature-loaded experience for users. Additionally, the ease of asking for help through email or phone and receiving quick and responsive support from Maxident's customer service team contribute to a positive overall experience for users.

Reviews

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