TrustRadius: an HG Insights company

Mapp Intelligence, powered by Webtrekk

Score10 out of 10

3 Reviews and Ratings

What is Mapp Intelligence, powered by Webtrekk?

Mapp Intelligence, powered by Webtrekk, is a Customer Intelligence Platform that the vendor claims can optimize digital marketing strategies and enhance customer engagement. According to the vendor, the platform offers advanced analytics and reporting capabilities, enabling businesses to track and analyze customer behavior across various digital channels. It is said to be suitable for medium-sized and larger companies that engage in cross-channel marketing and want to leverage data-driven insights to enhance their customer engagement strategies. Marketing professionals, data analysts, e-commerce companies, digital agencies, and media and publishing companies are among the professions and industries that the vendor suggests can benefit from this platform.

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Categories & Use Cases

Webtrekk, Part of a Big Story

Pros

  • Good visualization in reports for marketing and c-level.
  • Part of the big picture Mapp Suite (Engage Intelligence Aquire).
  • Integrated tag management.
  • No sampled data.
  • It is possible to combine 90% variables and metrics.

Cons

  • Webtrekk (Mapp Intelligence) should invest to go real time or near real time.
  • Build more APIs to use 3rd-party data in Webtrekk and use Webtrekk Data in 3rd-party tools.
  • Webtrekk should build better click-path-analysis and journeys.

Return on Investment

  • Get insights into your web data.
  • Use the marketing automation for easy use cases (save your money by not using expensive 3rd-party tools for simple marketing automation use cases).
  • 1 tool for over 20 apps and 100 websites.

Alternatives Considered

AT Internet, Adobe Analytics and Google Data Studio

Other Software Used

Tealium iQ Tag Management System, Tealium AudienceStream, Adobe Dynamic Tag Management (DTM), Google Data Studio, Matomo Analytics (formerly Piwik), Microsoft Power BI, MicroStrategy Analytics, Tableau Online