We use ManageEngine Endpoint Central to help with managing inventory, managing space on our VM desktops, Patch management, remote control, remote updates (no interruption to end user) and Imaging. There is so much more we can do but we have just started using ManageEngine Endpoint Central and I am finding new things every day that I can use it for. I have even used it to remotely run scripts via command prompt and Power Shell.
Pros
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
Cons
So far the only thing I have come across that I would like to see added/improved, is the space on the devices. Specifically, I would like to see something similar to TreeSize that will scan the drives, and list out in a tree format, how much space is being used by each folder and file. This would allow us to know if they simply need a bigger drive (for physical devices) or more space (for VMs) due to the applications they use or if they are saving things on their computers instead of on the network.
Likelihood to Recommend
Patch management is a HUGE time saver. Simply being able to push patches out to devices without having to physically go around to each one save a ton of time. Inventory tracking has also helped us better manage equipment. We are all human and make mistakes, and this helps to eliminate or catch many of those mistakes. With ManageEngine Endpoint Central scans showing us who is using the device and what else is plugged into it, saves us from having to search for devices when they are being refreshed.
VU
Verified User
Administrator in Information Technology (Utilities company, 51-200 employees)
I was looking for different products to help me in software metering, patch management, and asset management. But Endpoint Central had everything we were looking for as a single package. It made our decision very easy.
Pros
Vulnerability identitication
Patch management
Remote support connection
OS Deployment
MDM
Device Control
Application Control
Cons
Targeted user policies not device policies
Likelihood to Recommend
It has a lot of integrations to other products and services and there is a lot of customisable support options.
