Insights from ManageEngine Endpoint Central Reviewers
Based on 30 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 30 reviews | Last Published May 26, 2026
ManageEngine Endpoint Central is widely adopted by IT teams for comprehensive endpoint management, addressing operational and security challenges across diverse environments. In TrustRadius reviews, its primary utility lies in maintaining system health and security, with robust patch management for OS and third-party applications being a dominant strength, cited by 63% of reviewers. Organizations also extensively use it for remote support, streamlined software and OS deployment, configuration management, and detailed asset inventory.
While reviewers appreciate the significant time savings and improved operational efficiency, some note areas for enhancement. Specific concerns include difficulties with software deployment and patch failures, particularly for Mac OS and Linux applications, and a desire for more flexible reporting and clearer error messages. Overall, the platform is seen as a valuable tool for optimizing IT operations, though a few reviewers perceive the full suite as potentially expensive.
Pros
Robust patch management for operating systems and third-party applications
Efficient remote access and control for troubleshooting
Comprehensive hardware and software inventory management
Streamlined software and operating system deployment
Effective device management and configuration
Cons
Difficulties with software deployment and lack of clarity on patch failures
Limited patching capabilities for Mac OS and Linux applications
Inflexible reporting options and unclear error messages
User interface and overall usability could be more intuitive
Gaps in platform and OS support, including specific BIOS patching
We need to manage all the device and control them. Mainly we use for have an inventory of the devices, deploy configurations and update patches, remote control, transfer files, vulnerability control, ...
Pros
Remote control
File Transfer
Patch updates
Cons
To have by default 2 technical users with the main license
To have default Secure Gateway's with the main license
To have by default several languages to choose
Likelihood to Recommend
ManageEngine Endpoint Central is good for big business with more than 50 devices, it allows control quickly the status of the devices, updates, deploy specific configurations, remote control...
Maybe for business with less than 50 devices there is another apps that can be cheaper.
VU
Verified User
Professional in Information Technology (201-500 employees)
ManageEngine Endpoint Central is used daily to monitor both our servers and user assets. ManageEngine Endpoint Central makes it easy to connect to all our assets and monitor their state of security and readiness. Updates are easily pushed out. Connecting to users is both quick and uninterrupted. UI is pleasant also.
Pros
Connect to users
Update laptops
Monitor servers
Cons
Free merchandise to promote training
Local webinars
Dedicated training website
Likelihood to Recommend
If a user is struggling, I find it easy to connect to them using ManageEngine Endpoint Central. Both the users' and their machines are easily traced so we can assist them, within the UI. On occasions where there is no clear solution, ManageEngine Endpoint Central chat feature is always there to provide a solution.
ManageEngine Endpoint Central has been instrumental in our organization for patch management. It effectively addresses critical business problems such as vulnerability exposure and system stability by automating the patching process across all endpoints. Our use case primarily focuses on maintaining security and compliance standards across a diverse network of devices and operating systems.The software's robust features allow us to schedule and deploy patches seamlessly, ensuring minimal disruption to productivity. Its centralized dashboard provides clear visibility into patch status and compliance levels, facilitating proactive management and swift resolution of vulnerabilities. Endpoint Central's comprehensive reporting capabilities further enhance our ability to track patching efficacy and demonstrate compliance to stakeholders.Overall, ManageEngine Endpoint Central has significantly streamlined our patch management operations, fortifying our cybersecurity posture while optimizing IT resource allocation.
Pros
Patch management
Endpoint security
User configuration
Cons
Windows EOL patch management
Faster Remote access
More Custom reports
Likelihood to Recommend
Easy to use,and well managed dashboard
VU
Verified User
Administrator in Information Technology (501-1000 employees)
Endpoint Central is used for endpoint management, patching, OS Deployment, remote control, software management, license management, MDM and security. I've been using the system for over 3 years and to date, it is great for our environment. It gives us a simple deployment and management solution for a reasonable price. We also use the Service Desk so the integrations are great.
Pros
Reliable remote control
consistent patch management
Simple OS deployment
Simple inventory management
Cons
I think the configuration management needs a bit more work.
Agent can be a little flaky at times
On Premise updates are more often than I expected.
Likelihood to Recommend
I have used many endpoint management solutions and this is the best featured suite to date.
VU
Verified User
Manager in Information Technology (51-200 employees)
Earlier In our company we were facing a lot of challenges apart from threat and vulnerabilities like data getting out. but through this software we blocked all the peripherals and also measure size of data in and out. Additionally, We can even install a single software into multiple systems. It was a great investment and worth every penny
Pros
Unauthorized device restriction - It restrict several USB ports and monitor files transferred in or out of the system
App installation in single click - With single click we can install a single software into multiple systems
Threat Detection -detect and protect from several vulnerabilities
Cons
User Interface could have been better. Otherwise everthing is really fine.
Likelihood to Recommend
Earlier In our company we were facing a lot of challenges apart from threat and vulnerabilities like data getting out. but through this software we blocked all the peripherals and also measure size of data in and out. Additionally, We can even install a single software into multiple systems. It was a great investment and worth every penny
VU
Verified User
Contributor in Customer Service (1001-5000 employees)
We use ManageEngine Endpoint Central to manage laptops (Windows), physical, virtual and public cloud servers.Endpoint Central has solved the security gap that we may have regarding the security of endpoints, since we can do a periodic analysis and take mitigation actions automatically (patching, configurations, among other things).In addition, it helps us to have a real asset inventory, due to the rotation of equipment with different users, it is really a help for the company. More precise decisions can be made such as the purchase of new equipment or warranty renewals.
Pros
Periodic vulnerability analysis, including the solution to these security gaps.
inventory of assets (hardware and software), with notifications to interested parties
centralized application management: application deployment and application uninstallation (manual and automatic)
Cons
Should support the deployment of images for operating systems other than Windows
Agentless asset scanning, in addition to what already works well with agent
It must incorporate an antivirus, it is the last feature that would be missing to provide complete security management.
Likelihood to Recommend
A suitable scenario is for automatic patching of operating systems and third-party applications. Being able to form test groups. before mass deployment of patches.A less appropriate scenario would be an environment with Linux equipment, with high turnover, because as the deployment of images is needed to have the equipment ready in a short time, it is not possible, since this functionality is not compatible with Linux Operating Systems
Working in modern IT it can be difficult to orchestrate endpoint management with a one size fits all tool. Endpoint Central enables our ability to apply powerful reporting capabilities to practical application of updates. Endpoint Central has allowed us to support our users from any location at any time with the Secure Gateway server and enabled us to have all our estate available at our fingertips. Network saturation is no problem with Endpoint Central, Distribution servers have allowed us to stay close to the data ensuring our bandwidth is used for our business!
Pros
Patching
Remote Access
Reporting
Cons
Image Creation is a good feature but I believe it is expensive with Endpoint Central
Allow the use of ad groups to create custom groups based on them
Likelihood to Recommend
It is great overall. I cannot see an IT setting that it is less appropriate. With regard to features I feel MDM is mostly orchestrated through Entra for many businesses, therefore, I have not really found it useful in the platform. I have found that image creation is very slow and should be done better.
Patch Management as we do not have AD Remote support as we do not have any licensed remote support Integration with Service Desk Plus Manageability of Mac and Windows Devices as we do not have AD
Pros
Remote Support
Threat and Patches
Device Control
Mobile Device Management
Cons
Inventory
Group Policy
Likelihood to Recommend
If you do not have AD then it is the best thing that you can use and it will fulfill most of your requirements of as it includes group policy, remote support, Patching of OS and third-party applications, Remote support with the user and integration with service desk plus and manageability of Android, IOS, Linux , MAC , windows and chrome devices
ManageEngine Endpoint Central has helped our business enhance employee experience and support users in a timely and efficient manner. It helped us to manage Users Endpoint and support remotely using Remote control tool. A must have tools for all IT need like patch management, software deployment and many other A single package which comes with MDM solution as well I can manage compliance related to security checks.
Pros
Patch Management
Remote Control tools
Software monitoring
Remote shutdown
Mobile Device Management
Cons
System manager
Some inventory management
Configuration settings is not easy task
Likelihood to Recommend
ManageEngine Endpoint Central is good for Patch management, Patch Tuesday covers all required and necessary patch for window PC(I am window Pc user) Some patches are not getting installed on client machine that can be applied manually in client machine. I am facing difficulty while deploying software and choosing configuration setting Remote control tool is must have tool which is smooth and easy to connect client machine for Support.
VU
Verified User
Administrator in Information Technology (51-200 employees)
ManageEngine Endpoint Central is a one console which can give you capabilities like managing Windows/MAC/iOS/android devices from a single console. You don't need to buy different products from market to manage your mobile devices separately. This tool makes the life easy for the admins who manages the customer environment. It is very great user interface tool which gives all the capabilities to manage the endpoints. It has so many features to explore and implement in the environment. Specially the patch vulnerability assessment feature is one of the best which gives you direction to make your environment compliant with all security updates and protect the devices from being vulnerable.
Pros
Patch Management
Application Management
Remote control
OS deployment
Cons
For managing the WFH users
Likelihood to Recommend
When you are managing different tools like SCCM/Intune to manage on-prem and cloud devices then ManageEngine Endpoint Central can be the best suited tool to leverage all these capabilities in a single console and manage your endpoints with all the features like App deployment, patch management, Vulnerability management, OS deployment, MDM etc.
VU
Verified User
Consultant in Information Technology (10,001+ employees)
