We leverage almost all features of EndPoint Central to manage our endpoints, all operating systems are supported. The product allows you to deploy patch, packages, a self-service portal is available to the users, you can monitor encryption, manage inventory (software and hardware) as well as application blacklisting/whitelisting. It successfully achieves the goal of controling, operating maintenances and remotely managing our endpoints.
Pros
Deploying packages and maintaining our software up-to-date
Collecting hardware and software inventory
Generating reports (OOTB or Custom)
Offering tons of features in a single interface
Cons
The patching and vulnerability management features provides misconfigurations reports but is not always helpful as of how to fix it
The patch management feature doesn't really allow you to exclude and justify why, sometimes products can't be patched but a remmediation exists
The dashboard of vulnerabilities take into accounts all machines which create a false sentiment of being behind while some machines might be off for a long time for a reason (only way is to delete them which makes you lose track of the asset in your inventory)
The whitelisting feature will find thousands of applications, there is no convenient way to go around and to whitelist them without spending hours and hours on it
The encryption/bitlocker feature doesn't allow to encrypt the device remotely
Likelihood to Recommend
It's a great and affordable product for small to medium business to address their challenges to maintain their IT environment. It will deliver as promised and might surprise some in the amount of features provided and the agility of the product that allows for many customizations to tailor to one's environment.
We use ManageEngine Endpoint Central as a centralized database for asset management, patching and updating, system information and logging, and some company wide procedures/operations/settings.
The product addresses the overall need to organize and maintain an up to date hardware/software database and take advantage of all in one patching, OS management, etc.
Pros
Asset Management
Patching/Updating
Software Logging/Reporting
System Information (versions, builds, SN#, etc)
Cons
More accuracy
Easier to tie into SIEM tools
Easier to understand logging and troubleshooting
Easier updating of the product
Likelihood to Recommend
7.5/10. For the price its great. There are surely more in depth and harder working products but they are miles more expensive. This is a great product for small-medium scope implementations.
VU
Verified User
Administrator in Information Technology (Architecture & Planning company, 51-200 employees)
Basically in our organization, ManageEngine Endpoint Central is been used for the Management and monitoring of the endpoints in the environment. Along with management, we do also use ME Endpoint Central for the Patch Management. Patch Management feature is extremely recommended of this product ME Endpoint Central as it makes tasks extremely easy along with ensuring that the endpoints are up-to-date.
Pros
Patch Management
Inventory Management
Custom configurations
Software and Endpoint Management
Cons
MDM
Configurations with user-based config
Software Management
Likelihood to Recommend
Best Suited scenarios: Patch Management - Patch management is the primary module that allows me to recommend it to all the possible orgnaizations, as it not only suggests the Windows/Linux or OS based patches, but also it allows to patch the softwares which allows the organization to be updated in this world with threats.
VU
Verified User
Technician in Customer Service (Information Technology & Services company, 201-500 employees)
I use ManageEngine to cover my small fleet of VM's and endpoints for my small business. I use a mix of Windows and Linux endpoints and servers. Endpoint Central helps me track my assets and keep all my internal and external facing systems patched and managed. Being able to see missing patches AND configuration errors has given me a huge time savings with handling security. This has also been incredibly useful with deploying software quickly without having to manually login to each system to make it happen.
Pros
Patching and CVE management
Deploying software
Tracking storage usage
Cons
CVE management could be more simplified
OS deployment could be better described
Linux patching could be streamlined
Likelihood to Recommend
It works really well for small deployments as well as huge deployments.
It has served my small business very well, as well as serving the large businesses I've worked for incredibly well.
If you're looking to mass deploy or install software, it is amazing.
If you're looking to keep a small fleet or a large fleet up to date on MS and Linux patching, it performs perfectly.
With the upcoming Windows 10 EOS, it has been very helpful isolating systems that are not compatible and that will need to be replaced.
VU
Verified User
Engineer in Corporate (Information Technology & Services company, 1-10 employees)
We use ManageEngine Endpoint Central to update remote machines at a customer site. This has been a huge improvement coming from our previous Solarwinds patching solution. We are able to fully automate patching and know that it works. Furthermore, if we need support, we are able to get it quickly. We have had various results with their support, but it is ultimately positive.
Pros
Patching
System management
automation
asset management
remote desktop
compliance reporting
Cons
support
User interface
Application Updates (ManageEngine Endpoint Central application)
Likelihood to Recommend
We use ManageEngine Endpoint Central primarily for patch management. In this regard, it works great, and we are usually able to troubleshoot any issues that may come up. If we are not able to troubleshoot, we can quickly talk to support and usually get recommendations to fix whatever issues we are having.
VU
Verified User
Employee in Information Technology (Information Technology & Services company, 51-200 employees)
Endpoint Central helps us automate the deployment of OS and third-party patches. Deploy and update software silently with predefined configurations and scheduling. track of hardware and software inventory was scattered and manual. we are able to manage the bit locker keys earlier it is very difficult to manage these keys.
Pros
Windows Patches
Software Installation
Inventory Management
Remote Session
Cons
Provide user name with Hostname in Endpoint central
Edit fields in Asset Portal
need a format which we can fill and upload the files
Likelihood to Recommend
Patch Management
Software Deployment
Remote Control
Configuration Management
Mobile Device Management
We need to manage all the device and control them. Mainly we use for have an inventory of the devices, deploy configurations and update patches, remote control, transfer files, vulnerability control, ...
Pros
Remote control
File Transfer
Patch updates
Cons
To have by default 2 technical users with the main license
To have default Secure Gateway's with the main license
To have by default several languages to choose
Likelihood to Recommend
ManageEngine Endpoint Central is good for big business with more than 50 devices, it allows control quickly the status of the devices, updates, deploy specific configurations, remote control...
Maybe for business with less than 50 devices there is another apps that can be cheaper.
VU
Verified User
Professional in Information Technology (Architecture & Planning company, 201-500 employees)
ManageEngine Endpoint Central is used daily to monitor both our servers and user assets. ManageEngine Endpoint Central makes it easy to connect to all our assets and monitor their state of security and readiness. Updates are easily pushed out. Connecting to users is both quick and uninterrupted. UI is pleasant also.
Pros
Connect to users
Update laptops
Monitor servers
Cons
Free merchandise to promote training
Local webinars
Dedicated training website
Likelihood to Recommend
If a user is struggling, I find it easy to connect to them using ManageEngine Endpoint Central. Both the users' and their machines are easily traced so we can assist them, within the UI. On occasions where there is no clear solution, ManageEngine Endpoint Central chat feature is always there to provide a solution.
ManageEngine Endpoint Central has been instrumental in our organization for patch management. It effectively addresses critical business problems such as vulnerability exposure and system stability by automating the patching process across all endpoints. Our use case primarily focuses on maintaining security and compliance standards across a diverse network of devices and operating systems.The software's robust features allow us to schedule and deploy patches seamlessly, ensuring minimal disruption to productivity. Its centralized dashboard provides clear visibility into patch status and compliance levels, facilitating proactive management and swift resolution of vulnerabilities. Endpoint Central's comprehensive reporting capabilities further enhance our ability to track patching efficacy and demonstrate compliance to stakeholders.Overall, ManageEngine Endpoint Central has significantly streamlined our patch management operations, fortifying our cybersecurity posture while optimizing IT resource allocation.
Pros
Patch management
Endpoint security
User configuration
Cons
Windows EOL patch management
Faster Remote access
More Custom reports
Likelihood to Recommend
Easy to use,and well managed dashboard
VU
Verified User
Administrator in Information Technology (Information Technology & Services company, 501-1000 employees)
