ManageEngine ADSelfService Plus Review
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We have a large workforce that is scattered all over the country and seldom comes to one of our offices. ManageEngine ADSelfService Plus enabled us to allow these workers to remotely change their AD (Active Directory) passwords and enforce a strict password policy.
The ability to apply MFA to certain user groups with sensitive access in the network which greatly enhanced our security to these systems.
Pros
- Remote password changes when not connected to a VPN or at a remote office
- MFA for certain user groups allows standard users to work normally without additional effort
- Excellent reporting
- MFA for certain services such as terminal access greatly enhances security to these servers.
Cons
- Assist with post-implementation reviews to ensure we configured everything correctly
- Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
- It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.
Likelihood to Recommend
I think it's suited for any scenario, but mostly for people with a lot of remote users. It reduces the number of support requests as well that relates to forgotten passwords.
RL
Ruan Lombard
CIO (Chief Information Officer) in Information Technology at PnS Group (10,001+ employees)
Vetted Review
3 years of experience