TrustRadius: an HG Insights company

MailerLite

Score8.8 out of 10

141 Reviews and Ratings

What is MailerLite?

MailerLite is an email marketing platform for small businesses, creators, and ecommerce brands, used to automate the customer journey and grow a customer list. Users can send unlimited emails with every plan. Pricing starts at $10/month.

Read more details.

Media

Screenshot of reports, that can include unsubscribe count, spam complaints, bounces, link activity and other metrics that are critical to measuring success.
Screenshot of automations for every subscriber journey
Screenshot of the MailerLite landing page builder
Screenshot of an example newsletter
Screenshot of some of the over 150 templates available
Screenshot of where to find MailerLite's integrations
Screenshot of the pop-up builder

1 / 7

Screenshot of reports, that can include unsubscribe count, spam complaints, bounces, link activity and other metrics that are critical to measuring success.

Top Performing Features

  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

    Category average: 7.5

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

    Category average: 8.7

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

    Category average: 8.4

Areas for Improvement

  • Ability to test dynamic content

    Users can test dynamic content prior to launching a campaign.

    Category average: 7.7

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.9

  • Custom reports

    Users can create custom reports.

    Category average: 7.4

Who Buys & Uses MailerLite

Pros

  • Responsive and helpful customer support
  • User-friendly design editor and form creation
  • Transparent and scalable pricing structure

Cons

  • Limitations in automation capabilities, requiring manual effort for certain tasks
  • Limited segmentation options
  • Need for more robust user management features

MailerLite Review

Use Cases and Deployment Scope

Just signed up with MailerLite after doing tons of research for an email marketing site for our Ministry, and thus far, MailerLite is pretty awesome. I really like the fact that you can start for free with under 1,000 subscribers and they will grow with you as you grow. One of the awesome features that sold us on going with MailerLite is their live chat tech support even on the free tier plan. Pretty awesome company, if your having doubts, just go for it. Check them out. We are really impressed at this point and glad we chose MailerLite.

Pros

  • Live Chat
  • Ease of Use
  • Potential for growth

Usability

Alternatives Considered

Mailchimp Transactional Email (Mandrill) and ConvertKit

Other Software Used

WordPress, Microsoft 365

I recommend!

Use Cases and Deployment Scope

I mainly use MailerLite as a sign up page for my dance and personal training programmes.

Pros

  • quick landing page building
  • quick website building
  • provides useful email templates
  • great customer support

Cons

  • Better options for class and events registration pages (tracking number of sign ups) similar to Mindbody platform
  • Landing pages that has basic sales funnels features such as Clickfunnels
  • Would appreciate if we could send an email campaign by simply clicking on a subscriber(s) name
  • Have a basic feature to keep my brand's colours stored for quick access for building any page or email

Return on Investment

  • MailerLite has been helpful to sole-proprietors because it's a small investment

Usability

Alternatives Considered

Systeme.io, ClickFunnels and Constant Contact

Other Software Used

Systeme.io, Wix

Review

Use Cases and Deployment Scope

MailerLite support is quite reactive and really trying to solve your issues. I appreciate this professional work. Their solution is quite pleasant to use, and to my opinion, it's the best solution available on the market for small and middle size companies. Their pricing based on company size is quite intelligent and facilitate companies growth. Thanks again

Pros

  • Ergonomics
  • Support
  • Documentation

Cons

  • Campaign follow up
  • Subscribers managements
  • Tests of emails

Return on Investment

  • Facilitate email communication
  • Allow emails automation
  • A few bugs on emails editor and mobile display

Usability

MailerLite Review

Use Cases and Deployment Scope

I send newsletters to clients about new products, discounts, and I've started editing landing pages for Facebook campaigns. Since we work with several client groups by activity and geography, I can use MailerLite's services very well.

Ügyfeleknek küldök hírleveleket új termékekről, kedvezményekről, illetve elkezdtem landing oldalakat szerkeszteni Facebook kampányhoz. Mivel több ügyfélcsoporttal dolgozunk tevékenység szerint és földrajzilag, nagyon jól tudom használni a MailerLite szolgáltatásait.

Pros

  • customer registration system
  • easy to understand/handle interface
  • customer service is fast and efficient
  • ügyfélnyilvántartás rendszer
  • könnyen átlátható/kezelhető a felület
  • az ügyfélszolgálat gyors és ügyes

Cons

  • more seasonal templates for editing (holiday periods, for example)
  • For example, I would like to see in the Dashboard who unsubscribes from the newsletter.
  • szezonálisabb sablonok a szerkesztéshez (ünnepi időszakok pl.)
  • mondjuk én szeretném látni a Dashboardban, hogy ki íratkozik le a hírlevélről

Return on Investment

  • I can't say numbers.
  • helped, new customers came
  • nem tudok számokat mondani
  • segített, jöttek új ügyfelek

Usability

Alternatives Considered

Intuit Mailchimp

Other Software Used

ChatGPT

[...] likes Mailerlite

Use Cases and Deployment Scope

Landing pages, forms as well as email automation and campaigns.

Enables easy and versatile creation of vital sales & marketing and delivery collateral

Pros

  • Landing page creation
  • Email templates
  • Email campaigns

Cons

  • Stripe integration is excessively complicated if there are issues
  • Different functionality between Templates and Sites e.g. brand colours
  • Cannot use or copy blocks, elements etc across Templates and Sites

Usability

Other Software Used

Tilda, Google Workspace, Xero, Microsoft 365