TrustRadius Insights for Lusha are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Detailed Contact Information: Users have expressed their appreciation for the detailed contact information provided by Lusha, including phone numbers, direct business numbers, and company email addresses. The comprehensive nature of the contact details has been highlighted as a key advantage by reviewers, enabling them to easily reach out to potential leads with accurate information at their fingertips.
Web Extension Editing: The ability to edit contact data through the web extension before pushing it to CRM systems is valued by users for ensuring accuracy and efficiency in their outreach efforts. By allowing users to make necessary adjustments directly within the extension interface, Lusha streamlines the process of maintaining up-to-date and error-free contact records for seamless communication with prospects.
Time-Saving Functionality: Users find the web extension feature that allows for sequencing automatically to be a valuable time-saving functionality that enhances their workflow. This automated sequencing capability simplifies the task of arranging contacts in a logical order, saving users precious time and effort while optimizing their outreach strategies.
I use Lusha for data research, to seek for relevant people contact number, email address and to export data. I come from a sales background so I need solid data which will help me to reach out to relevant people and pitch my solution and seek for closure and Lusha's data has always been that one source which I trust the most the email ID and contact number are always relevant and true which helps to have a conversation with the right people
Pros
The data segregation is great you can filter the data as per your requirements
The data is updated every now and then so the chance of getting repeated data is less
The contact number and e-mail IDs provided by this tool is hand down one the best tools I have ever used, it's always on point
Export features is another add on you can just create a list as per your requirement and click on the export you get all the data in an Excel sheet
Cons
I personally don't think Lusha lacks in anything I have been using Lusha for about 3 years and honestly I don't find anything wrong with this application
Likelihood to Recommend
The best suited scenario is when I research data for Asia or Europe for which this is the tool which I prefer because the data is relevant and people actually pick up their calls when called and this happens only with lusha if you are reaching out to Europe clients and less appropriate scenario is when you are reaching out to us clients because most of the data given is dnd so won't be much fruitful.
VU
Verified User
Executive in Sales (Information Technology & Services company, 51-200 employees)
I use Lusha to find and search for new leads, filtering by C-level executives and industries in certain locations. I obtain contact details such as corporate emails and telephone numbers in order to promote educational services for senior management in specific areas. I address non-graduate participants in order to increase our scope for external prospecting.
Pros
Segmentation
filtering details
manage batch leads
Cons
up-date contact details
email tracker
many telephone numbers with no response
Likelihood to Recommend
It is well suited to prospecting leads in specific industries, companies, areas, positions, responsibilities, sizes and income levels. It is also a great tool for exploring new business verticals and industries, and for developing sales channels and new geographical areas. Less appropriate for business to consumer and fast-moving consumer goods.
VU
Verified User
Director in Product Management (Education Management company, 501-1000 employees)
I use it to reach very important contacts and companies in the logistics sector. Lusha has helped me reach people who are decision makers with confidence and thus achieve excellent business deals. The information is reliable and is undoubtedly an excellent support in daily business management, thanks to this tool that helps to find excellent business opportunities.
Pros
find number phones
find corporative emails
find changed jobs
find best decision makers
Cons
changed jobs, the information in sometimes isn't actual
the phone numbers some times are wrong
the email some times are wrong
Likelihood to Recommend
It is suitable when you need to reach decision makers that you cannot find in other tools. Lusha generally has information. I also love the recommendations it makes based on your search for the ideal client and company.Maybe not when: When you don't have too many credits and you use one for email but you realize that the information is not correct because the domain belongs to a different company, it's frustrating when you spend a credit in vain.
We operate in the B2B space, primarily in international logistics. Lusha is used to identify key decision-makers in our local & international markets. Since using Lusha for the last 12 months, we have seen a 7-day improvement in our conversion cycle. This has also helped us identify and train younger talent, unlike traditional experienced professionals who were already familiar with the market.
Pros
Geography based company filtering.
Reach key decision makers locally & Globally.
Industry based targeting.
Cons
The engage function needs to be easier to use.
Lists can see some improvement where it's easier to filter based on last contact.
CRM functionality can be built in.
Likelihood to Recommend
As a business in the B2B space, we dedicate a significant amount of time to lead generation. Lusha has helped us focus our energies by focusing on geography & industry-based targeting. We aim to identify professionals in commercial/procurement roles within chemical companies in the local market or globally. This helps us filter out data easily. This information gathering would have taken us at least 7 days every month.
We use Lusha as a key tool within our sales and business development efforts to identify and connect with verified alternative contacts when our primary touchpoints are unresponsive or unavailable.
Pros
Searching alternative contacts.
Finding mobile numbers, emails.
Finding stakeholders.
Finding potential decision makers.
Cons
Some leads does not have linkedin linked to Lusha.
Does not provide company revenue.
Likelihood to Recommend
In some cases, the contact data is outdated or inaccurate, particularly for individuals who have recently changed roles or left the company. This can lead to bounced emails or missed calls.
VU
Verified User
Contributor in Marketing (Management Consulting company, 201-500 employees)
We use Lusha everyday to find new leads and it has been our only and reliable tool for lead generation. We use the basic plan on the yearly subscription and it has never failed to find out the right numbers and emails of people we want to reach out to. The filters are also perfect. We decided to purchase Lusha after evaluating multiple other providers and decided that this is the most effective and cost efficient tool.
Pros
Lead generation
Technology based filters
Phone numbers
Cons
Intent filters in smaller plans
Demos for small customers
Dedicated support chatbot or account executive
Likelihood to Recommend
It is our only goto tool for lead generation. Simply filter prospects using their filters, get their linkedin and add them. Get their data and email them and quickly make a call. Lusha is as simple and effective as it can get. Less appropriate if you would like to use it as a CRM.
We Lusha to do prospecting activity and to get to the POC's of the prospects with whom we want to start the discussion with regards to the sales of my products and services . Lusha helps me in organizing the stages with respect to the prospect and also it updates the email id and phone number of the same automatically and saves them in my CRM. It addresses the problems of lead generation and for my organization the use it done by the sales team
Pros
Prospect Names and email addresses are easily found in Lusha
Saving same to CRM
Auto upgrading the names and email addresses and phone numbers
Giving me all employees list
Cons
A few influencer based junior employees details are sometimes not available with Lusha
Free Plan should have more credits
There should not be a limit to use credits for a particular month
Lusha Dashboard to be API linked to CRM
Likelihood to Recommend
Starting the conversation with a prospect requires their email address and phone number , there Lusha helps us a lot , but we have seen that there are lot of garbage data is also there in Lusha which is both in case of email address and phone number so i recommend to kindly keep on checking the email id and phone numbers so that people get the latest and correct data if they are subscribing and paying for the services .
I use Lusha to find contact info for various decision makers in the AI space. I have found that Lusha provides exceptional contact details for prospects that are located Internationally, which fills a unique gap for me. It has an easy to use interface and a great chrome extension which make it a leader in the contact data space
Pros
Provides great extensions to the CRM and also integrates with Chrome
Has great contact data, especially for international prospects
easy to use interface
Cons
Contact data can always be improved
provide easier ways for user feedback
provide integrations directly to Salesloft or outreach
Likelihood to Recommend
Lusha is a great complementary tool, that is best used when combined with another contact data tool. My team used Lusha to fill in the gaps where the other platform was missing and it did a great job. The main strength of Lusha in my opinion was when my team was prospecting international prospects and we found that Lusha's information was much more accurate than their competitors.