Lusha Reviews & Insights

Score8.1 out of 10

259 Reviews and Ratings

Community insights

TrustRadius Insights for Lusha are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Detailed Contact Information: Users have expressed their appreciation for the detailed contact information provided by Lusha, including phone numbers, direct business numbers, and company email addresses. The comprehensive nature of the contact details has been highlighted as a key advantage by reviewers, enabling them to easily reach out to potential leads with accurate information at their fingertips.

Web Extension Editing: The ability to edit contact data through the web extension before pushing it to CRM systems is valued by users for ensuring accuracy and efficiency in their outreach efforts. By allowing users to make necessary adjustments directly within the extension interface, Lusha streamlines the process of maintaining up-to-date and error-free contact records for seamless communication with prospects.

Time-Saving Functionality: Users find the web extension feature that allows for sequencing automatically to be a valuable time-saving functionality that enhances their workflow. This automated sequencing capability simplifies the task of arranging contacts in a logical order, saving users precious time and effort while optimizing their outreach strategies.

Reviews

119 Reviews

Global contact data at its best

Rating: 7 out of 10

Incentivized

March 3, 2025

Use Cases and Deployment Scope

I use Lusha to find contact info for various decision makers in the AI space. I have found that Lusha provides exceptional contact details for prospects that are located Internationally, which fills a unique gap for me. It has an easy to use interface and a great chrome extension which make it a leader in the contact data space

Pros

Provides great extensions to the CRM and also integrates with Chrome
Has great contact data, especially for international prospects
easy to use interface

Cons

Contact data can always be improved
provide easier ways for user feedback
provide integrations directly to Salesloft or outreach

Likelihood to Recommend

Lusha is a great complementary tool, that is best used when combined with another contact data tool. My team used Lusha to fill in the gaps where the other platform was missing and it did a great job. The main strength of Lusha in my opinion was when my team was prospecting international prospects and we found that Lusha's information was much more accurate than their competitors.

Ryan Gallagher

SDR in Sales at Abacus.ai (51-200 employees)

Vetted Review

2 years of experience

View profile

Lusha Review

Rating: 7 out of 10

Incentivized

March 3, 2025

Use Cases and Deployment Scope

Lusha helped my business obtain contact information for business to business sales. They are a great tool to use at a budget cost of the other leaders. In our experience, this only issue is that Lusha's data is not as accurate as the other leaders in the industry. There platform is super easy to navigate and operate. Very cost effective compared to the other platforms.

Pros

API
Extensions

Cons

Data point are the only point of improvement for Lusha to become the leader in this industry with keeping the price as low as possible.

Likelihood to Recommend

In our experience, the data that is provided is not always correct in searching for business emails to the point of contact for sales to other businesses.

Erik Santiago

CEO in Corporate at Prix Logistics LLC (11-50 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

Lusha is a Great tool to have in sales

Rating: 10 out of 10

Incentivized

May 2, 2024

Use Cases and Deployment Scope

We use Lusha to collect contact information for prospects and potential client.

Pros

phone numbers
direct business numbers
company email addresses

Cons

the Lusha extension should be better at providing data while in our crm
better mobile numbers would be great
easier navigation through filters

Likelihood to Recommend

Lusha is great for sales roles because it had all the data and insights that you made need for a specific title or a specific company

Verified User

Executive in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Great value for reliable contact data

Rating: 8 out of 10

Incentivized

May 2, 2024

Use Cases and Deployment Scope

We used Lusha as a supplementary data provider to support our outbound prospecting efforts. We had struggled with getting reliable contact data for prospects, and Lusha provided a second source of contact data to fill in the gaps.

Pros

their database has contact information that other providers don't
web extension allows for editing of contact data before pushing to crm
web extension allows for sequencing automatically, saving time

Cons

Mapping to CRM accounts could be tricky
Web extension can sometimes get in the way

Likelihood to Recommend

It's been particularly helpful in uncovering contact details for high-level individuals at target accounts, as well as sourcing phone numbers for direct outreach. Lusha excels in scenarios where traditional methods fall short, such as finding contacts in niche companies or verifying the accuracy of existing email addresses. Like all providers, data accuracy can occasionally be an issue. Overall, Lusha is a valuable asset for targeted prospecting efforts, particularly for phone outreach and niche markets.

Verified User

Employee in Sales (51-200 employees)

Vetted Review

1 year of experience

Lusha vs ZoomInfo

Rating: 6 out of 10

Incentivized

May 2, 2024

Use Cases and Deployment Scope

Lusha is a valuable tool we use in our organization for prospecting high-level contacts. Our use case primarily revolves around leveraging Lusha's capabilities to gather accurate and up-to-date contact information of potential executives. My favorite part about Lusha is contact detail accuracy, which is possible for executives.

Pros

Detailed contact information
Data enrichment
Time efficiency

Cons

My organization had some concerns about the security of Lusha
My organization had some concerns about using Lusha for contacts in EU

Likelihood to Recommend

Our organization typically compares Lusha to ZoomInfo. It's hard to say which one is better, but I appreciate having different sources for contact info.

Verified User

Employee in Sales (1001-5000 employees)

Vetted Review

1 year of experience

User experience of Lusha

Rating: 7 out of 10

Incentivized

May 1, 2024

Use Cases and Deployment Scope

we use it to find prospect to find specifically recruitment business owners only phone numbers and also emails that are correct. We use this information so we can then call them and find out if they have the problems our software solves being marketing and business development related. If they do and in position to solve the challenges we organise a demo to show the software on the phone.

Pros

provides phone numbers of recruitment business owners
provides correct email addresses of recruitment business owners
list of key decision makers both directors but senior leaders
to create lists of organisations within recruitment in UK

Cons

does not find all correct numbers and sometimes get the wrong persons number or number is deactived
emails sometimes bounce and incorrect format found
old peoples emails or numbers not up to date old business

Likelihood to Recommend

Lusha is great for finding accurate phone numbers of recruitment owners so can cold call to find out if they have the business challenges our software solves. A scenario where it is annoying is when you build out lists of owners and the mobile number given is incorrect and no other found so revert to emailing or calling mainline but not as effective as a direct call.

Verified User

Employee in Sales (11-50 employees)

Vetted Review

1 year of experience

Lusha, a catalyst for outbound connect rates!

Rating: 10 out of 10

Incentivized

May 1, 2024

Use Cases and Deployment Scope

Lusha helps Sales Development in their daily quest to generate new business opportunities. By gathering business intelligence respective to role, team and company, Lusha serves a critical role in my day to day as an Account Development Representative. I am able to craft a tailored approach for each prospective company and professional with the assistance of business information Lusha generates.

Pros

Accurate contact information
Organizing outbound strategy more effectively
Capturing up to date business insights

Cons

Adding international area codes to international prospects
More corporate emails in place of personal emails

Likelihood to Recommend

I strategically introduce Lusha as a collaborative tool that will help gather critical business intelligence when working with onboarding new team members.

Well suited for times when you are devising a new outbound strategy. Whether its designed around number availability, personal or corporate email, it provides a clear overview and access to work on this.

Christopher López

Account Development Representative in Sales at Udemy (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Lusha - Contact data at your fingertips!

Rating: 9 out of 10

Incentivized

April 30, 2024

Use Cases and Deployment Scope

We use it to find leads on Linkedin, where Lusha auto populates the number and email of our ideal client profile.

Main business problem this solves is sales intelligence, the biggest problem in direct sales is finding contact information of our potential customers, Lusha helps solves that for us as we primarily prospect on Linkedin.

Pros

Find leads
Filter leads
Integration with CRM

Cons

Honestly? None! I'm very satisfied.

Likelihood to Recommend

Lusha is suitable if you have the budget for it. It's a very simple product, that's plug and play. If you want to do your customer relationship management within Lusha, that's less than ideal but still doable. Main way we use Lusha is together with a CRM, as we use it to populate our CRM with leads, and do outreach from there.

Verified User

Manager in Sales (51-200 employees)

Vetted Review

1 year of experience

Lusha review

Rating: 9 out of 10

Incentivized

April 29, 2024

Use Cases and Deployment Scope

Both in LinkedIn and our CRM, Lusha helps by getting accurate phone numbers as a member of the sales team. It's the only one where, in the CRM, Lusha will automatically open up with mobile numbers, which is a small QoL feature that saves you a lot of time when re-checking accounts for numbers.

We have tried out 3 different "scraping tools" and Lusha is by far the most accurate for European countries as finding mobile numbers for DM's.

Pros

Finding Mobile numbers of DM's in Europe
Good UI/UX
Handy CRM feature, pop-up, other similar tools don't have this

Cons

Unclear where room for improvement, as an end user it's by far the best tool I've used out of the 4 similar tools I have used

Likelihood to Recommend

For any organisation that has a B2B sales team and is serious about sales.

A proper CRM, LinkedIn SalesNav and Lusha is a key components of your tech stack, in my opinion.

Verified User

Account Manager in Sales (201-500 employees)

Vetted Review

2 years of experience

Wonderful tool for getting phone numbers

Rating: 8 out of 10

Incentivized

April 29, 2024

Use Cases and Deployment Scope

We are a outbound sales company that heavily relies on phone numbers as we make cold calls every day and we would be in a very bad spot if we couldnt get access to this data. Emails are great and all but cold calling gets best results and can hit our call target and sales target for the weeks.

Pros

Phone numbers
Emails
Saves time
Gets you to the place you want to be quicker

Cons

Incorrect data
if you report incorrect data it gets flagged as (wrong number or wrong person) so that no one else calls that nmber
lack of crm integrations

Likelihood to Recommend

saves tiem, gets you numbers and emails, can hit your sales metrics easier, get answers from prosect quicker.

Verified User

Employee in Sales (11-50 employees)

Vetted Review

1 year of experience

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