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Luigi's Box

Score9.4 out of 10

45 Reviews and Ratings

What is Luigi's Box?

Luigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values.

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Categories & Use Cases

Media

Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.
Screenshot of an overview that presents a timeline of query performance along with a heatmap of the most clicked products.
Screenshot of a funnel chart that shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.
Screenshot of the Product Listing overview, which shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.
Screenshot of a screenshot that demonstrates how Notino utilizes Luigi's Box to suggest relevant products to users.
Screenshot of a showcase of how Ledvance uses Luigi's Product Listing to enhance product filtering.
Screenshot of a showcase of how KiK leverages Luigi's Box to deliver fast and relevant search results.
Screenshot of a showcase of how 11Teamsports uses Luigi's Box to show relevant search results.
Screenshot of an illustration of how Škoda Auto uses Luigi's Box Autocomplete to display relevant results instantly, even before clicking "Show all products."
Screenshot of An overview that evaluates Shopping Assistant's performance and efficiency on a website.
Screenshot of how Luigi's Box Assistant is integrated on Muziker online store.
Screenshot of how Luigi's Box Assistant is integrated on Muziker online store.

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Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.

Who Buys & Uses Luigi's Box

Luigi's Box Reviews

What users are saying about Luigi's Box.
View all Luigi's Box reviews

Pros

  • Accurate and relevant product search functionality
  • Actionable analytics and reporting for user behavior insights
  • Improved sales through enhanced product discoverability

Cons

  • Limited customization options for search results display and layout control
  • Reliance on support for certain setup tasks
  • Inflexible payment options (lack of direct debit)

Search engine to support sales

Verified User
Employee in Marketing (51-200 employees)

Use Cases and Deployment Scope

On our e-commerce platform, we use Luigi's Box as our primary product search engine. Luigi's Box allows our customers to freely search and explore the store for products they are interested in. Contextual search and AI support gives very good results and accurate results. Thanks to full integration with our store, this solution, in its basic form, is almost maintenance-free.

Pros

  • Product search
  • Contextual search
  • Recommendations of complementary products

Cons

  • Better management of attribute handling
  • More frequent synchronization with the product feed

Return on Investment

  • Detention of fleeing customers
  • Reduce the number of customer service phone calls
  • Increase user satisfaction

Usability

Alternatives Considered

Synerise

Other Software Used

Magento Open Source

Luigis box made search of products on our online store better

Incentivized
Verified User
Manager in Marketing (1-10 employees)

Use Cases and Deployment Scope

Luigi's Box solved the issue of searching of products on our online store. Our online store implemented Luigis Box and thanks to that, our customers can find desired product much easier. After implementing Luigi's Box, thousands of visitors and potential customers have easier time looking for products, they are also offered extra suggestions by offering similar products, or top product in category.

Pros

  • Product search
  • Product suggestion
  • Customer satisfaction

Cons

  • Price

Return on Investment

  • Better search of products
  • Satisfaction of customers
  • Higher Sales

Usability

Other Software Used

MERGADO, Smartsupp, Ecomail

Brilliant tools for ecommerce business and improves conversions

Tara HunterView profile
Operations Manager in Customer Service at Ergonomic Designs Ltd (11-50 employees)

Use Cases and Deployment Scope

We use Luigi's Box to improve searching on our website via the search bar, and use the analytics section to find out what are trending searches and what are non-converting searches. The searching is intuitive and displays results for the customer quickly and clearly. The ability to recognise synonyms and mis-spellings to still show accurate results is great for our customers. This is especially helpful for our customers who don't have the time to search through sections on our website looking for the products that they need, and leads to more conversions overall. The customization tools are also very good.
The analytics section allows us to improve product development for trending products, and also for using the boost function to get the products that we know are likely to convert in front of the customer.

Pros

  • Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
  • Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
  • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.

Cons

  • More payment options, such as being able to pay by direct debit would be advantageous.
  • Even further customization options for displaying results.
  • Search results could be even more specific and narrowed down.

Return on Investment

  • The analytics section has allowed us to use the boost function to show popular products based on trending searches, leading to increased order conversions.
  • The analytics section showing trending searches has been useful to us in deciding future product development which will hopefully help to increase sales as well
  • By showing our customers relevant search results quickly and easily, this has also helped to keep customers on our site for longer and leading to more successful sales

Usability

Alternatives Considered

Clerk

Other Software Used

LiveAgent

The best solution regardless of the industry

Incentivized
Wojciech SiebierańskiView profile
D2C Channel Poland Manager in Sales at SFD S.A. (201-500 employees)

Use Cases and Deployment Scope

Our previous search engine had a problem with searching (however that sounds). The search engine from Luigi's Box has very advanced search scripts, including contextual search. It is a very modern tool that supports sales. As a user, you have access to a wide panel of analyses that significantly support sales. The tool allows for many customization options - a helpful team customizes the appearance and filters and constantly supports the implementation and functioning of the search engine.

Pros

  • Wide access to the analysis panel that supports sales and helps analyze user behavior.
  • Adapting functionality to the partner's needs, which confirms the flexibility of the tool.
  • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.

Cons

  • Some things need to be set up by support, we can't do them ourselves

Return on Investment

  • A search engine that finally searches - until now, customers had trouble finding the product they needed but didn't know what it was called.
  • A helpful analysis panel that supports sales programming.

Usability

Alternatives Considered

Prefixbox

Other Software Used

Google Analytics

Next generation search engine

Incentivized
Krystian Szewczyk
head of ecommerce at riff.net.pl (201-500 employees)

Use Cases and Deployment Scope

The implementation has significantly improved the percentage of users using the search engine. At first we launched it on one store, then we decided to explain it to another two. the standard search engine built into presta shop did not meet our company requirements and made it difficult for users to use the service. I rely on Luigi's Box

Pros

  • The implementation has significantly improved the percentage of users using the search engine
  • A multitude of settings regarding the operation of the search engine. We could prepare it for the preferences of our consumers
  • improving search results

Cons

  • Some things need to be set up by support, we can't do them ourselves

Return on Investment

  • Some things need to be set up by support, we can't do them ourselves
  • a significant increase in users using the search engine compared to the standard solution

Usability

Alternatives Considered

Doofinder Site Search

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