TrustRadius: an HG Insights company

Loomly

Score8.1 out of 10

17 Reviews and Ratings

Top Performing Features

+6%

LinkedIn

The software allows users to monitor, publish and respond via LinkedIn, including Groups.

Cat avg: 8.9

+5%

Campaign success analytics

Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

Cat avg: 8.6

+12%

Content optimization

The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Cat avg: 8

-2%

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Cat avg: 9.1

Worst Performing Features

-17%

Real-time tracking

The tool tracks mentions and comments in real-time.

Cat avg: 8.5

-13%

Mobile access

Users can effectively use the software through a mobile or tablet device.

Cat avg: 8.1

-12%

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Cat avg: 8.5

Loomly Features from Reviews

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.5+2%
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

    Category average: 9.1

  • Audience targeting

    Users can target posts to audience members based on geolocation and other demographics.

    Category average: 7.8

  • Content optimization

    The tool can suggest content, as well as the best days and times for content publication and customer engagement.

    Category average: 8

  • Workflow management

    Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

    Category average: 8.2

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

7.7-6%
  • Customer interaction histories

    Users can view the entire customer conversation history when responding to a mention.

    Category average: 8.2

  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

    Category average: 8.5

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8.0+1%
  • Content marketing

    Users can discover content from social media conversations and leverage it in marketing materials.

    Category average: 8.3

  • Paid media management

    Users can manage and optimize paid social media posts across different channels.

    Category average: 7.7

  • Campaigns and promotions

    Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

    Category average: 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

8.7-1%
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

    Category average: 8.9

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 9.2

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

    Category average: 8.9

  • Google+

    The software allows users to monitor, publish and respond via Google+.

    Category average: 9

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

    Category average: 9.2

  • Pinterest

    The software allows users to monitor, publish and respond via Pinterest.

    Category average: 8.4

  • YouTube

    The software allows users to monitor, publish and respond via YouTube.

    Category average: 8.4

Reporting/analytics

8.0-5%
  • Campaign success analytics

    Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

    Category average: 8.6

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

    Category average: 8.5

Account management

Users can manage access to multiple social media accounts.

7.8-7%
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.7

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.

    Category average: 8.1

Loomly Features from the Vendor

Publishing

Vendor-reviewed
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

  • Audience targeting

    Users can target posts to audience members based on geolocation and other demographics.

  • Content optimization

    The tool can suggest content, as well as the best days and times for content publication and customer engagement.

  • Workflow management

    Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Engagement

Vendor-reviewed
  • Customer interaction histories

    Users can view the entire customer conversation history when responding to a mention.

  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Marketing

Vendor-reviewed
  • Content marketing

    Users can discover content from social media conversations and leverage it in marketing materials.

  • Paid media management

    Users can manage and optimize paid social media posts across different channels.

  • Campaigns and promotions

    Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

Channel coverage/integration

Vendor-reviewed
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

  • Google+

    The software allows users to monitor, publish and respond via Google+.

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

  • Pinterest

    The software allows users to monitor, publish and respond via Pinterest.

  • YouTube

    The software allows users to monitor, publish and respond via YouTube.

Reporting/analytics

Vendor-reviewed
  • Campaign success analytics

    Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

Account management

Vendor-reviewed
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.