What is Local Measure Guest Experience Suite?
Local Measure’s Guest Experience Suite features solutions that help identify new and returning guests, understand their needs and the context of their visit and engage with them to build brand loyalty.
Guest Wifi & Analytics - Identify guests upon arrival
Through Local Measure’s guest WiFi solution users can collect visitor contact details through a guest WiFi login. Capture dwell time, demographics and other location-based analytics at your venue and use this data to develop rich customer profiles.
Guest Feedback - Understand guest experiences
Improve customer experience with a quick customer feedback survey, giving the user real-time insights so as to fix service issues while customers are still at venue.
Guest Messaging - Provide contactless engagement
Sometimes face-to-face communication isn’t the preferred channel for customers. Local Measure’s 1:1 guest messaging solution allows guests to engage directly with customer service teams using Facebook, Whatsapp or Twitter.
Guest Communications Automate Communications
Continue the conversation with guests and drive that next booking with an all-in-one engagement platform, specifically designed for hotels to grow revenue, improve customer satisfaction and drive loyalty at every stage.
Categories & Use Cases
Videos
Technical Details
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FAQs
What is Local Measure Guest Experience Suite?
Local Measure is a customer communications management platform from the company of the same name in Surry Hills, helping businesses connect with their customers and create change in their organizations to enable exceptional experiences.