TrustRadius Insights for Lingo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Easy-to-Use UI: Several users have praised Lingo for its intuitive and easy-to-use user interface. They have found it simple to navigate and share files both internally and externally. This user-friendly design has made it easier for them to adopt the platform without a steep learning curve.
Efficient Asset Library: Many reviewers have commended Lingo for being a fantastic asset library. They appreciate its ability to handle various file types efficiently, making it easy to find, use, and update assets. It is also highly regarded as a living design guide and digital asset management tool, seamlessly integrating documentation with asset delivery in the creative process.
Excellent Customer Support: The customer service and support provided by the Lingo team have received high praise from users. They value the team's helpfulness in addressing new feature requests, answering product-related questions, and providing assistance in setting up download presets. Users consider Lingo their go-to place for quick and easy access to photography, brand assets, and videos due to the excellent support they receive from the team.
Lingo is utilized to help our sales team manage EDI orders for our big box retailers. We switched from SPS commerce that was much more expensive and not as user friendly. It helped handle EDI in a easier low cost fashion for our wholesale business which is in our industry is not growing significantly
Pros
User friendly, easy to see what needs to be done for each retail partner and completing all required documents
Its price is competitive compared to other options
Nice that they don't send a million update and confirmation emails like some platforms
Cons
Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Likelihood to Recommend
Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you