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Limelight Software Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Limelight Software are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Proactive and Engaged Client Team: Several users have praised the proactive approach of the LL client team, with some stating that they were engaged on a daily basis with the project manager. This continuous engagement made the project feel on track throughout its duration.

Effective Communication: Many users appreciated the frequent communication from the LL client team, which helped them stay informed about any challenges and solutions during the implementation process. This proactive approach ensured there were no surprises and all obstacles were met with timely resolutions.

Valuable Insights and Accurate Projections: Numerous reviewers mentioned that the LL workforce planning tool provided valuable insights and accurate projections that were previously unavailable to them. This improvement in their processes has been highly beneficial for their business operations.

Reviews

1 Review

Moving Reporting, Budgeting, and Forecasting Out of Excel with Limelight

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Limelight for reporting, budgeting, and forecasting. We were previously doing much of this in Excel. Limelight has helped reduce user error in entry and in version control. It's also helped us increase the speed at which we can update forecasts, as the consolidation of templates will happen automatically after a user clicks save.

Pros

  • Agile reporting
  • Collaborative forecasting and budgeting
  • Up to date reporting with GL integration

Cons

  • Complex template speed
  • Customer service response - was good initially, but has become worse recently
  • Formatting options in charts

Likelihood to Recommend

Limelight is well suited for reporting, especially if you're GL is integrated with it. I've been able to create many different types of reports for a wide user base. It's easy to copy reports and change them based on different scenarios.

Limelight has been great as a replacement for Excel for forecasting and budgeting. We have many users updating their individual forecasts, which then get consolidated. Previously, we would have to manually consolidated many Excel workbooks. Now this is done automatically by Limelight.

Limelight struggles with processing speed if you create more complex reports/templates. I've asked how to speed up reports and most of the response is to make them less complex or have less people using the templates, neither of which work well for us as a solution.

The help desk response use to be much better in the past. They have struggled in this area recently.