What is Lightico e-Signatures?
Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required.
According to the vendor, while speaking with customers on the phone...
- call agents seamlessly capture customer IDs (drivers license, electricity bills etc)
- share images & videos
- complete smart forms
- get customer eSignatures in real time.
With Lightico, agents stop redirecting customers to email, fax and scan and boost their first call resolution (FCR) and sales.
According to the vendor, while speaking with customers on the phone...
- call agents seamlessly capture customer IDs (drivers license, electricity bills etc)
- share images & videos
- complete smart forms
- get customer eSignatures in real time.
With Lightico, agents stop redirecting customers to email, fax and scan and boost their first call resolution (FCR) and sales.
Key elements of the value prop include:
- Real-time enablement of call agents to sign documents while they speak to customers on the phone.
- Mobile centric- simple SMS initiated session, No App.
- Ease of use for both for agents and customers
Categories & Use Cases
Screenshots
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Screenshot of Ad-hoc mobile Smart Forms
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, France, Germany, Australia, New Zealand, Brazil, Japan |
| Supported Languages | English, French, German, Russian, Hebrew, Spanish, Portuguese |
FAQs
What are Lightico e-Signatures's top competitors?
DocuSign are common alternatives for Lightico e-Signatures.
Who uses Lightico e-Signatures?
The most common users of Lightico e-Signatures are from B2B.