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LEX Reception

Score9 out of 10

1 Reviews and Ratings

What is LEX Reception?

LEX Reception is a virtual receptionist services firm headquartered in Portland. LEX Reception includes virtual call reception, lead capture, and appointment scheduling for law firms, and boasts a suite of integrations to provide CRM upkeep and lead entering services as well.

Categories & Use Cases

Answering Service Tailored For Law Firms

Pros

  • Only serves law firms - specialized service.
  • Portal allows you to make our own changes to call-handling instructions.
  • Can schedule appointments and take consultation payments over the phone.

Cons

  • Missing functionality - clients cannot send pictures via text through the mobile app.
  • Does not have the ability to serve as a Personal Assistant - cannot send call-out requests.

Most Important Features

  • Ability to schedule consults and take payments.
  • Specific scripts and call handling instructions for different case types.

Return on Investment

  • Improved efficiency.
  • Has given us a lot of time back to work instead of being on the phone.
  • Reduced cost from our previous answering service.

Alternatives Considered

Ruby Virtual Receptionist Services