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KUKU.io Reviews & Insights

Score1.1 out of 10

2 Reviews and Ratings

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Community insights

TrustRadius Insights for KUKU.io are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Powerful yet friendly user interface: Several users have found the user interface of the social media management tool to be powerful yet friendly, making it easy to manage social media profiles in a single place.

Quick execution of tasks and seamless integration: The quick execution of tasks and the seamless integration with most social media websites were appreciated by many users, providing them with a smooth experience while managing their social media accounts.

Efficient and easy-to-use scheduling tool: The scheduling tool has been praised by multiple users for its efficiency and ease of use. They describe it as working like a charm, allowing them to schedule posts effortlessly.

KUKU.io Reviews

2 Reviews

Why you should never use KUKU - advice from a social media manager.

Rating: 1 out of 10

Use Cases and Deployment Scope

I have worked as a marketing manger in-house and at agencies, as well as a freelance social media manager alongside these roles. I have been using KUKU.io for three years to schedule social media posts in all of these roles.

I was using KUKU as it allowed me to schedule posts in advance, saving me time during the working day and allowing me to do a week/month in advance when I had spare time.

However, I have recently decided to cancel my subscription to Kuku because the quality of the service has really decreased and the support team are unwilling to fix ongoing issues with the platform.

Pros

  • I wouldn't say ther are any particularly good things about KUKU.io that set them apart from any other scheduling tool.

Cons

  • io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
  • Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
  • Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
  • You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.

Likelihood to Recommend

If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool.

I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.
VU
Verified User
Strategist in Social Media (1-10 employees)
Vetted Review
KUKU.io
3 years of experience

KUKU.io is simple, but a very powerful tool.

Rating: 10 out of 10

Use Cases and Deployment Scope

I am the one doing the scheduling and planning of all the post for Twitter, G+ and LinkedIn. The most important thing is convenience. You can write one post and use it for all channels. I am planning my months in advance and schedule all my post for at least 2 weeks in advance, plus the posts that are spontaneous.

Pros

  • It is easy to use and setup.
  • Nice and clean UI
  • Great support if you need help or if you have any kind of feedback.

Cons

  • I am missing an iOS app. Since I am a heavy iPad Pro user an app would be much appreciated.

Likelihood to Recommend

If you are using a lot of social media channels KUKU.io can help you to save a lot of time. Writing once and publishing it everywhere including scheduling your posts is the best.
TS
Tom Schlander
Inhaber at maconcept. (1-10 employees)
Vetted Review
KUKU.io
2 years of experience
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