Kraken

Kraken is presented as a smart operating system automating much of the energy supply chain to allow companies to deliver outstanding service and efficiency as the world transitions to a decentralized, decarbonized energy system.

Kraken focuses on digitization of customer service functionality with the goal of improving the customer experience while lowering the cost of providing service to customers. Kraken helps to consolidate various technologies – including meter data management (MDM), customer relationship management (CRM), billing and communications – so everything works seamlessly together, making operations more efficient and innovation easier.