TrustRadius: an HG Insights company

Korero

Score8.9 out of 10

4 Reviews and Ratings

Get a Demo

What is Korero?

Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience.

Read more details.

Categories & Use Cases

Media

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leaders
Screenshot of Workflows integrated with Opportunity lifecycle, ensures task governance to deliver high quality quotes
Screenshot of Approvals management - Easy configuration of processes for managing Approvals
Screenshot of Perspectives view - Tile layout with analytics presented on Click of Pulse
Screenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaborators
Screenshot of Automation of Leads management and distribution
Screenshot of Mobile view

1 / 7

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leaders

Korero Key Features

Learn about the best (and worst!) features Korero has to offer, as determined by TrustRadius' reviewers.
Based on 4 ratings of Korero's features
View all Korero features

Top Performing Features

  • Integration with email client (e.g., Outlook or Gmail)

    Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

    Category average: 7.8

  • Task management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.4

  • Scripting environment

    Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

    Category average: 7.4

Areas for Improvement

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 7.6

  • Help desk management

    This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

    Category average: 8.3

  • Social data

    The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

    Category average: 6.6

Korero Reviews

What users are saying about Korero.
View all Korero reviews

A CRM and Recruitment platform that made recruiting more rewarding

Jagdeep KaurView profile
Recruiter in Human Resources at Freelance (1-10 employees employees)

Pros

  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated

Cons

  • Social media integration is needed
  • There is room for integration with many HR applications to make it more beneficial for HR professionals
  • Payroll integration is something I missed but got to know it’s on the cards, so coming soon probably

Return on Investment

  • It has saved me a lot of time by putting my manual work on automation mode
  • My billings to the client are now streamlined
  • The recruitment process at every stage has become more handy
  • The pandemic time has hit the ROI but Korero has just impacted my time in business positively

Alternatives Considered

Bullhorn ATS & CRM, Recruitee and Sage HR (formerly CakeHR)

Usability

The most user friendly CRM.

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Pros

  • User friendly
  • Great support
  • Very affordable
  • Simple to use

Cons

  • List of updates in details

Return on Investment

  • Business Process can be automated
  • Less investing employees

Alternatives Considered

SuperOffice CRM, Exact Global and Exact Online

Other Software Used

Exact Global, Exact Online, Korero

Usability

Best CRM solution to boost your sales productivity

Verified User
Executive in Sales (11-50 employees employees)

Pros

  • Mapping customer journey
  • Workflow automation
  • Advanced data security

Cons

  • UI and UX
  • They provide good support but it can be improved

Return on Investment

  • Increased sales' achievements by considerable number

Usability

Korero Alternatives

Products similar to Korero that may also meet your needs.
View all Korero alternatives
Sugar Sell (SugarCRM)
CompareLearn more
Pipedrive
CompareLearn more
HubSpot Sales Hub
CompareLearn more