Kixie Reviews & Insights

Score9 out of 10

13 Reviews and Ratings

Community insights

TrustRadius Insights for Kixie are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have praised Kixie for its intuitive user interface, which has been mentioned by several reviewers. They find the UI easy to navigate and work with, making tasks simple and efficient.

Extensive Integration Capabilities: Several users have appreciated the extensive integration capabilities of Kixie. They particularly highlight its seamless integration with Hubspot, allowing them to easily record and track their calls within their CRM system. This feature has been highly valued by customers.

Efficient Performance: Many users have highlighted the fast and smooth performance of Kixie, contributing to a great dialing experience. The efficient performance of Kixie has been acknowledged by multiple reviewers, making it a preferred choice for their sales activities.

Kixie Reviews

3 Reviews

Sales

Kixie a tool that helps outbound calling get done quicker

Rating: 8 out of 10

Incentivized

October 21, 2025

Use Cases and Deployment Scope

Kixie is being used as our autodialer for outbound reach. We required a system that would make outbound calling easier, avoiding a lot of the manual work from copying and pasting to dial. Kixie helped go through a list of 100 leads in just a few minutes, improving our efficiency in verifying our list of leads for unavailable numbers and voicemails. With a few automations in place like text messages being sent out everytime you leave a voicemail, it makes outbound calling an easy task to get a hold of qualified leads.

Pros

Autodialing
Removing leads from list if unavailable
Transfering leads to different list if qualified

Cons

User interface, sometimes the list you are calling on the tool can glitch and not show you the info of the lead.
Integration with more CRMs like Agencyzoom
An email automation option similar to text messages.

Likelihood to Recommend

Kixie is useful for companies that require their sales reps to perform outbound calls, if reps are provided with huge list of leads they can run these numbers through Kixie to make an attempto to contact faster and clean up the list removing any unavailable phones. The tech industry is a perfect fit when trying to reach out to specific companies to offer your product or service, make sure to upload the list and customize headers seen on the UI.

Verified User

Team Lead in Sales (Insurance company, 51-200 employees)

Vetted Review

2 years of experience

Kixie, a versatile dialer

Rating: 9 out of 10

Incentivized

December 17, 2024

Use Cases and Deployment Scope

We tested Kixie as an integrated dialer for our CRM. One of the issues we had with our previous dialer was its lack of ability to do voicemail drops, which ate up precious time, as we had to do voicemails manually and repeatedly for all call. Kixie solved that problem with its voice mail drop feature.

Pros

Kixie integrated well with our HubSpot CRM
Kixie provided call logs and call recordings for each call
Kixie customer support is very good and very responsive

Cons

The voicemail drops need instructions and reminders on when to click on the mail drop
The call review AI (transcription) is not too accurate

Likelihood to Recommend

Kixie integrated well with our HubSpot CRM. It was easy to make calls with just a click or two of the mouse. The automatic call logs and call recordings were great features that allowed us to review our calls without having to duplicate tasks, unlike other dialers. Kixie's call reviewer still needs a bit of work though, as the AI isn't very accurate.

Verified User

Team Lead in Sales (Computer & Network Security company, 1-10 employees)

Vetted Review

1 year of experience

Kixie is a good basic solution

Rating: 6 out of 10

Incentivized

May 16, 2021

Use Cases and Deployment Scope

Kixie is currently being used just by the sales team to record calls, and then it gets automatically input into HubSpot. We do not have any metrics on how the call needs to go, nor do we go in-depth about the social aspect of the call.

Pros

Call quality
Easy plug-in to use
Simple UI

Cons

"Power Dialer" doesn't work all the time.
Only records; doesn't give any type of analysis.
Getting your account set up correctly can be confusing.

Likelihood to Recommend

Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.

Verified User

Account Manager in Sales (Real Estate company, 51-200 employees)

Vetted Review

1 year of experience

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