#1 most frequent
United States of America
49.2%93 installations of 189
What is Kissflow?
Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.
Categories & Use Cases
Media
1 / 7
Screenshot of overall efficiency monitoring
Top Performing Features
Drag-and-drop Interfaces
Drag-and-drop interface for building applications
Category average: 8.5
Platform Security
Security guardrails in place to help prevent malware, data breaches etc.
Category average: 8.5
Reusability
An internal repository where assets, modules, and even entire applications can be reused
Category average: 8.7
Areas for Improvement
Platform User Management
Tools enabling admins to control user access and on-board and off-board users
Category average: 8.3
Platform Scalability
Apps developed by low-code platform must be scalable and capable of supporting large numbers of users
Category average: 8.5
Who Buys & Uses Kissflow
#2 most frequent
India
5.8%11 installations of 189
#3 most frequent
Philippines
5.8%11 installations of 189
Kissflow Review.
Use Cases and Deployment Scope
I use Kissflow to manage workflows. It's an intuitive platform that is easy to use and update as work is completed. In addition, you can share and send workflows to different departments depending on the specific tasks that need to be completed. It is a status manager that signals when an item is overdue or requires additional work. I'd recommend Kissflow for workflow management.
Pros
- Status updates.
- Manage workflows.
- Assign items to coworkers.
Cons
- The UI could be better.
- You should be able to run better reports.
- Commentary needs to be easier to find.
Return on Investment
- It has increased our profit margins.
- It has streamlined costs.
- It has helped with workflow management.
Usability
Alternatives Considered
Salesforce CRM Analytics
Other Software Used
Salesforce CRM Analytics, Orion Enterprise, Morningstar Advisor Workstation
Kissflow is a great platform for the right size company
Use Cases and Deployment Scope
We use it for PO approval and receiving items. Then sync Kissflow to our accounting software so the information could sync automatically once built out and mapped. We also use Kissflow for vendor reregistration purposes. Which then syncs the information into our account system Sage Intacct with the vendor's information including uploading the attachment (W9). Along with an approval process. This makes adding vendors across multi-state locations easy.
Pros
- building workflows
- approval from email
- setup and organizing of data sets
Cons
- marking items as being received
- editing POs either during the approval process or even POs have been approved
- having options to edit fields easier, right now in our setup IT is limited to make changes
Return on Investment
- the work load for end users is easy which makes engagement high
- adding a vendor across multi-state submissions into one accounting platform is easy for all users in the process
- Streamlining the approval process which keeping an audit trail is great
Usability
Alternatives Considered
Stitch Labs (discontinued), NetSuite ERP, Sage Intacct and Xero
Other Software Used
Sage Intacct, Looker, UKG Pro
Give Kissflow [School Cloud] a [try]
Use Cases and Deployment Scope
We switched to Kissflow [School Cloud] for two different workflows in our school district. In just implementing one to replace another company, we saved more than 60% of the cost of the other company ($23K to $9K). It was a bit challenging to get set up but that was because we didn't have the correct point person to set it up. It has been easy after the set up. We really need to expand it and add additional district workflows, including on boarding and tracking position requests.
Pros
- Ease of use
- Clear for users
- Staff can track work more easily
Cons
- Available how to videos on line to assist staff in set up
Most Important Features
- Organization
- Tracking where certain requests are at any given time
- Clarity
Return on Investment
- Positive from a cost perspective compared to previous provider
Alternatives Considered
K2 Software
Other Software Used
Alchemy, Asana, SchoolMessenger, TeamViewer, Frontline Absence Management (formerly Aesop)
KiSSFLOW SLAYS Overspending
Pros
- Streamlines invoice approval process.
- Holds people accountable for their purchases.
- Keeps us on budget and helps in getting answers on purchase orders quickly.
Cons
- Difficulty exporting reports to personal email
- Slow response to technical issues
- There is no ability to get into older POs to clear out or investigate. It would be nice to have access to anything over 3 months old.
Return on Investment
- We have cut cost and canceled unnecessary purchases that were billed on a monthly basis to company credit cards, which we didn't analyze previously.
- People are held accountable for purchases made on their personal company credit cards during travel that should not have been made.
- We can investigate the purpose of purchases through a streamlined process rather than sending a mass email chain.
Other Software Used
Microsoft Dynamics GP
KiSSFLOW offers great process management.
Pros
- I appreciate the automatic email notifications when it is your turn to complete a task. This keeps everyone on track.
- I appreciate being able to "reassign" a task as well--leaving flexibility for some folks to cover for others when needed.
- I appreciate the personal check-ins from our rep, asking how things are going. That makes me feel like someone is paying attention and wants me to be happy with the product.
Cons
- I would like to see the option of having two different people assigned to a task, and whoever gets to it first can accomplish it instead of an administrator having to reassign in some cases.
- It would be nice if a comprehensive record (spreadsheet?) could be kept, capturing and codifying the data input into KiSSFLOW forms along each sequence of tasks.
Return on Investment
- Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
- Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Alternatives Considered
monday.com, Asana and Basecamp
Other Software Used
Basecamp, Slack, Mailchimp
