Keeper Reviews and Ratings

Rating: 8.8 out of 10

Score

8.8 out of 10

Community insights

TrustRadius Insights for Keeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simple and Intuitive User Interface: Reviewers have consistently praised the software's user interface, with many stating that it is simple and intuitive to use. This sentiment was echoed by multiple users who mentioned that minimal training is required for users to adjust to the interface.

Convenient Password Management Features: Many reviewers appreciated the various password management features offered by Keeper. They found the sharing features easy to use and administer, allowing them to conveniently share passwords with their team members. Additionally, users highlighted the convenience of the strong password generator feature, which eliminates the need to come up with secure passwords on their own.

Multi-Platform Support: The multi-platform support provided by Keeper has been highly valued by reviewers. Users love being able to access their passwords and login information on their phone, laptop, or desktop seamlessly. This flexibility allows them to use Keeper on any device at any time, enhancing its usability and convenience.

Reviews

21 Reviews

Safe and Secure Password Repository Well Worth the Price

Rating: 9 out of 10

Incentivized

November 21, 2023

Use Cases and Deployment Scope

Creating, managing, and storing strong passwords has become essential to conducting business online. I began searching for appropriate tools after an incident of identity theft. Keeper Security was one of three products that was highly recommended based on my searches. I found it to be easy to use, provides plugins for the major browsers and is easy to install on new computers.

Pros

Generates strong passwords
Stores multiple passwords
Provides a web-based repository

Cons

Sometimes the browser plugin behaves erratically
Occasional connectivity issues

Likelihood to Recommend

I can only think of scenarios where Keeper is well-suited, in my experience. I work in small business (i.e., sole proprietor, 1 employee) environments and Keeper is well-suited to my needs. I imagine it would also be well-suited to multi-user environments, but would require a great deal more management and organization in such environments.

Karambir Singh Khalsa

Chief Executive Officer in Corporate at Gong Tones, Incorporated (1-10 employees)

Vetted Review

1 year of experience

View profile

Keeper - An Immensely Valuable Password Management Solution

Rating: 10 out of 10

Incentivized

July 27, 2021

Use Cases and Deployment Scope

We use Keeper to provide a secure way to house and share passwords to various web account such as social media, procurement websites, various portals, etc. We use it primarily on a team basis where we have shared accounts. Prior to Keeper, the solution was the inevitable - spreadsheets being shared via email or printed out and handed around. It was painful, insecure and impossible to manage. Keeper gave a simple and easy-to-manage solution to this problem.

Pros

Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.

Cons

Decommissioning users isn't as simple as I'd like. If a user disappears from AD with SSO enabled, it can be a challenge (or impossible) to recover their passwords.
It would be good if there was a long period in which the browser plug-in would keep you logged in. It's a pain having to re-sign in each time you open a browser (even with SSO enabled).
Adding another tier to each group such that each group could have a manager would be helpful in the continuity of departmental password management. Inevitably, users end up with a bunch of their own passwords that their manager should have access to, but there is no easy way to administer this situation.

Likelihood to Recommend

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.

Dave Brown

Computer and Information Systems Manager in Information Technology at Busch Systems (51-200 employees)

Vetted Review

3 years of experience

Keeper gets the job done

Rating: 8 out of 10

Incentivized

July 27, 2021

Use Cases and Deployment Scope

Keeper was used as a way to protect our organization from potential data breaches and cyberthreats related to password security. It was used by one segment of our employee population as a test to see how the system worked and if there was a benefit in implementing it across the entire organization.

Pros

Password management
Auditing - tracking, monitoring, and logging for compliance and reporting
Secure credential sharing

Cons

Doesn't have fully automated password updates

Likelihood to Recommend

Keeper is obviously well suited to manage passwords and securely share credentials with colleagues. It is a zero-knowledge platform which is also an ideal scenario when talking about securely storing password information. Accessing the vault is easy and the incorporation into browsers makes it very easy to use without getting in the way.

Verified User

C-Level Executive in Information Technology (11-50 employees)

Vetted Review

1 year of experience

Keeper is The Password Manager You Need For Improved Time-Management

Rating: 9 out of 10

Incentivized

August 15, 2019

Use Cases and Deployment Scope

Keeper is used across our Marketing Department. With various stock sites, social media platforms, websites, etc. It was becoming increasingly frustrating to manage or keep track of all of our logins and passwords without writing it down somewhere (IT frowns upon this). Keeper has addressed this issue without any hiccups. The best feature is our department's ability to create a shared folder where our team can access any of the needed accounts without having to track down the original user.

Pros

Account & password organization.
Account management.
Ease of use.

Cons

Don't ask for a password save for every empty field.

Likelihood to Recommend

Again, in our account management. It allows any new accounts created to be automatically logged into our marketing folder when someone has to quickly sign-up for a service or complete an order on the fly. When asked if someone can re-order, change something, etc. all they have to do is go to the site and Keeper will automatically pull in the username and password. This is a huge time-saver and keeps us from getting frustrated when passing along the info.

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

2 years of experience

BEST PASSWORD SAFE EVER!!!

Rating: 9 out of 10

Incentivized

March 9, 2019

Use Cases and Deployment Scope

Increases productivity, makes gathering data online more efficient, and keeps all the information you could possibly need (or want) at your fingertips! A must have for anyone...

I'm able to access my passwords, all of my clients' passwords, and any other account information or verification codes I save there.

Pros

Organizes files into folders.
Use Subfolders within main folders.
Limits a user's attempts to access information, and then destructs the file on a particular device.

Cons

More pre-formatted fields to add to files (account #, Secret Questions, etc).
I would like the ability to personalize by changing color themes to any color(s).

Likelihood to Recommend

Security, ease of use, syncs across devices.

Paula Byrd

Accounting & Tax Professional in Finance and Accounting at Paula Byrd Tax Services (1-10 employees)

Vetted Review

Reseller

3 years of experience

View profile

Best Password Manager

Rating: 10 out of 10

Incentivized

January 16, 2019

Use Cases and Deployment Scope

Our organization uses Keeper as main password manager. It's provided for each employee to make passwords secure. Keeper is not one of the fanciest tools, but it's totally one of the best cloud-based password managers. It stores your passwords, generates new ones if you need, has 2-factor authentication, and may provide you with login suggestions while filling in a form.

Pros

Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
High level of security - 2-step authentication with your phone number
Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
Syncs across all devices

Cons

The automatic web form filling is sometimes annoying popping up not in right places sometimes

Likelihood to Recommend

Keeper is the best place to keep your login information as well as payment card information. It really is a time saver - creating strong passwords for you and filling forms up automatically. You won't need to remember your security info ever again - it's all safe in one place with 2-factor authentication.

Iryna Orliuk

Junior Business Analyst / Consultant in Information Technology at Customertimes Corp (201-500 employees)

Vetted Review

1 year of experience

View profile

Keeper - your Digital Vault!

Rating: 8 out of 10

Incentivized

April 27, 2018

Use Cases and Deployment Scope

Keeper helps organizations to protect and manage passwords on smartphones, tablets, and computers, so it's really easy to implement it across the whole organization in a secure digital vault.

Pros

I love the Keeper DNA feature! Instead of using a code sent to a device, Keeper DNA uses a person’s connected object device to create a unique “Keeper DNA Profile”. Apple Watch will be the first to support Keeper DNA but it will soon spread to other devices.
Keeper allows users to attach photos and videos in a digital vault in addition to passwords. Users can take pictures of their passports or credit card and store them in their vault without having to save those pictures in their phone.
All the preloaded application is surely an interesting feature, Keeper is the only product that has been evaluated, approved and preloaded by main mobile carriers.

Cons

I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.

Likelihood to Recommend

I find that for personal use, the fact that Keeper can be downloaded for free is great. It will give you access to their base functionalities on one device with no backup protection. The Enterprise edition offers a galore of features that are great for whole organizations like unlimited devices, password storage, cloud backups and sharing while offering 24/7 support.

Jenny Knafo

Product Marketing Specialist in Information Technology at Devolutions (51-200 employees)

Vetted Review

2 years of experience

View profile

Keeper is the best in password protection

Rating: 10 out of 10

Incentivized

February 5, 2018

Use Cases and Deployment Scope

I have been using Keeper for years now, and it takes the stress out of remembering all the passwords in your life. I also love the idea that it will create a password for you that’s impossible for anyone to come up with. It really is the best program for password protection.

Pros

Keeps passwords secure.
Creates complex passwords for you.
Adds extra security feature of thumb print access.

Cons

I honestly haven’t come across any cons where Keeper is concerned. Anytime I’ve had a question, their customer service is very responsive.

Likelihood to Recommend

In companies where you have to change passwords often and aren’t allowed to use the previous 5 passwords, it can be difficult to come up with something new. Keeper takes that out of the equation and will create one for you. Also, it will also allow for passwords to be pulled from keeper, to fill information on websites. This is particularly useful if you don’t remember your password, and prevent you from having to toggle back and forth between the app and the website.

Terry Farrell

Senior Schedule Maintenance Coordinator at Kaiser Permanente (10,001+ employees)

Vetted Review

5 years of experience

View profile

Keeper is a keeper!

Rating: 10 out of 10

Incentivized

November 10, 2017

Use Cases and Deployment Scope

I use Keeper for my professional and personal passwords. There are so many passwords these days and they all have different requirements/specifications. I can't keep up with all of the criteria and the passwords I have used. Keeper saves me lots of frustration and angst on a daily basis. I can't imagine how I survived without Keeper and the Keeper app on my phone!

Pros

I can keep all of my usernames and passwords in one place protected by one password. I can at least remember ONE password!
I can keep my information (financial accounts, professional accounts, etc.) all in one place!
I can access the information anywhere I need to log in, so I all I need is my phone or an Internet connection and I have all my important information--usernames, passwords, account numbers, etc.

Cons

I can't think of any "cons." Seriously.

Likelihood to Recommend

Keeper is the best way to keep all of my pertinent information safe. No more lists that are unsecured and no more requesting password resets! I would recommend Keeper to anyone these days--we all have tons of usernames and passwords. So everyone needs to download Keeper now! (I even keep my children's important information in my Keeper account!)

Jennifer Egas

Instructor at Georgia Virtual School (51-200 employees)

Vetted Review

3 years of experience

View profile

Best Password Manager

Rating: 9 out of 10

Incentivized

June 26, 2017

Use Cases and Deployment Scope

I use Keeper as my work and personal passwords storage. It's my personal decision and I also recommended it to my colleagues. It is very handy to operate with passwords that need to be changed regularly because of the embedded password generator. It's very easy to use and perfect for work and personal needs.

Very easy and addictive to use. The Chrome extension is must have. The mobile application is very helpful as well, especially with fingerprint support.

Pros

Fingerprints support
Browser extensions
Family subscription and sharing

Cons

Folders rearrangement via drag/drop

Likelihood to Recommend

It is very easy and addictive, right there where you need it (on your phone, browser or even Windows app). Now they even have an Edge extension.

Anton Liakhovich

Lead Software Developer / Team Leader in Information Technology at LEAPTEST A/S (11-50 employees)

Vetted Review

3 years of experience

View profile

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Reviews and Ratings

Keeper - An Immensely Valuable Password Management Solution

Rating: 10 out of 10

Incentivized

July 27, 2021

Use Cases and Deployment Scope

Pros

Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.

Cons

Decommissioning users isn't as simple as I'd like. If a user disappears from AD with SSO enabled, it can be a challenge (or impossible) to recover their passwords.
It would be good if there was a long period in which the browser plug-in would keep you logged in. It's a pain having to re-sign in each time you open a browser (even with SSO enabled).
Adding another tier to each group such that each group could have a manager would be helpful in the continuity of departmental password management. Inevitably, users end up with a bunch of their own passwords that their manager should have access to, but there is no easy way to administer this situation.

Likelihood to Recommend

Dave Brown

Computer and Information Systems Manager in Information Technology at Busch Systems (51-200 employees)

Vetted Review

3 years of experience