TrustRadius: an HG Insights company

Kajabi

Score8.6 out of 10

63 Reviews and Ratings

Get a Demo

What is Kajabi?

Kajabi is a web hosting platform for online learning or membership websites, featuring landing pages and support for email marketing, video hosting, and codeless web building tools.

Categories & Use Cases

Reviews

What users are saying about Kajabi.
View all reviews

Very good platform to support your learners

Incentivized
Maria SergeevaView profile
Digital Strategist in Marketing at FaceyogaSchool (11-50 employees employees)

Use Cases and Deployment Scope

We use Kajabi to create exceptional learning experiences for participants in our programs. We download webinars, printable pdfs, and articles, and turn all our materials into learning paths for our learners. This is very helpful in organizing the study process. Also, we use an email function to remind our participants that they need to read or watch some materials or notify them about new information available in the system.

Pros

  • Whole course creation
  • Forums for students
  • Email reminders

Cons

  • Landing page customisation is very basic
  • Live webinars works through third services
  • Video can't be downloaded on the forum

Return on Investment

  • Saved time on course design
  • Reduced student drop-off
  • Helps go to market fast

Usability

Alternatives Considered

Wix and Tilda

Other Software Used

Wix, Sender, Slack

Kajabi is a great tool!

Incentivized
Greg RellafordView profile
Business Retention Associate in Customer Service at Hope Squad (11-50 employees employees)

Use Cases and Deployment Scope

We are in the education space, and we use Kajabi to have lessons available for the educators we work with as well as using Kajabi's Community feature that helps us create a platform for the educators to collaborate on. Kajabi essentially represents the housing of our entire product and does a great job of it. Before Kajabi we had to use paper delivery of our materials which made it very hard to make sure schools were keeping to fidelity with our curriculum. Kajabi has been a great change.

Pros

  • Kajabi's community feature is fantastic. Love the ability for people to be able to collaborate.
  • Kajabi's feature that allows us to post and manage our curriculum is very efficient and easy to use.
  • Kajabi also has great features around contact management that have been critical for our use.

Cons

  • While Kajabi has a great community feature, it's notification system is very poor. It creates a lack of engagement in the community.
  • There's a bit too much red tape on customization sometimes around what you can and can't do without their oversight.
  • There's some issue around testing things on the front end and on the backend at the same time. The software can get pretty confused.

Return on Investment

  • Kajabi's main point is that it took us from handing out binders full of our curriculum to being able to have our curriculum living and accessible to our customers. This preserves our revenue and helps us control the content of a living product.
  • The Community helps communicate with our customers and handle support issues.

Usability

Other Software Used

Zoho Desk, Zoho Books, Zoho Expense, Zoho One, Zoho CRM, Atlassian Jira, 10Ninety, Lucid Visual Collaboration Suite, Zoho Projects, Zoho Analytics, Eventzilla

Review of Kajabi

Incentivized
Chris Morin
CLO in Professional Services at ASCENSION WORLDWIDE INC (1-10 employees employees)

Use Cases and Deployment Scope

We use it to host and create our eLearning modules. The software allows us to host up to 5 of our eLearning courses. We can then also provide access to these eLearning modules to our customers. We use the back end system to measure how many employees at the customer completed the modules and we can run reports and provide them to the customer.

Pros

  • Back-end system is easy to use.
  • Pricing for what we pay for the subscription is not exorbitant.
  • Provides very good uptime (never down or having maintenance issues)

Cons

  • It is a little clunky to find our courses on Kajabi.
  • Customer service is not the best.
  • Provide better response time to issues.

Return on Investment

  • Allows for us to offer eLearning.
  • We can manage our customers' expectations.
  • More broad than what we are looking for.

Usability

Other Software Used

SurveyMonkey, monday CRM, Canva

Highly recommend Kajabi for digital creators

Incentivized
Dr. Emma ShapiroView profile
Ceo of Alternative Healthcare Careers in Information Technology at Alternative Healthcare Careers (1-10 employees employees)

Use Cases and Deployment Scope

I use Kajabi to run my entire business - from website, the emails, to collecting leads, to visualizing my entire profit and even affiliates.
My use case is that I am online course creator with several online courses but also several live courses and Kajabi has helped my easy my tech burden, make my systems more simple yet effective, and provided customer support that many other platforms lack.

Pros

  • Website creation
  • Complete all in one solution for a digital business
  • Email marketing
  • Affiliate creation

Cons

  • I wish their affiliate system was more robust. They are missing reminders for when affiliates make a purchase and ways to help us track payouts or provide payouts
  • SMS - they do not have any direct text messaging integrations at this moment which makes text reminders for classes or thanks a difficulty.

Return on Investment

  • Kajabi has allowed me to create a business that has scaled to over 1000 customers
  • Kajabi has allowed me to scale my revenue to over 100K per year while working full time in my current employed job

Usability

Alternatives Considered

Podia

Other Software Used

SendFox, Pabbly

The perfect all-in-one tool for course creators

Incentivized
Katie Zaccardi
CEO / Coach in Marketing at Out to Be (1-10 employees employees)

Use Cases and Deployment Scope

Kajabi is an amazing all in one tool! I started using it to host my courses, and over the years have grown to use it for courses, email hosting, podcast hosting, and my website and landing pages. It's the perfect one stop shop for business owners and helps reduce costs because it's all in one place!

Pros

  • easy website/landing page building
  • course hosting
  • easy to use

Cons

  • the email list hosting isn't as savvy or easy to use as others
  • coupons are easy to create but could be easier to edit/manage

Return on Investment

  • I can easily sell courses which gives me passive income

Usability

Alternatives Considered

ActiveCampaign, Intuit Mailchimp, Libsyn and WordPress

Other Software Used

Calendly