TrustRadius Insights for Jumio are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Smooth Interface: Users have consistently found Jumio's driver's license scanning interface to be intuitive and smooth, making it easy to use. This sentiment was expressed by multiple reviewers, highlighting the user-friendly nature of the software.
Fast Verification Process: Reviewers praised the fast and simple verification process offered by Jumio. They appreciated the quick uploads to the cloud for verification and were impressed with the speed at which their identities were verified.
Reliable Service: Users emphasized the reliability of Jumio's service, with no outages experienced even after conducting over 100,000 checks on identities and documents. This reliable performance instills confidence in users who rely on Jumio for identity verification tasks.
We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes: 1. The user will present proof of age like a driver's license. 2. The user will present their photograph. Jumio does these two things: 1. Parse the age proof and verify that the age is above 21. 2. Compare the photo on the document with the one provided by the user and confirm that they match.
Pros
API is easy to use.
Sales person setup the call pretty quickly.
Documentation is good.
Cons
Provide code samples of how to use the API.
Make their website minimalistic.
Outline use-cases clearly on their website.
Likelihood to Recommend
Jumio is well suited in cases that need user authentication. An example is to check whether a user is eligible to collect age-restricted items. In our case, the user will provide a document that can act as age proof and a photograph of themselves. Jumio will then parse the age proof document to verify the age; Jumio will also match the photograph on the document with the one the user-provided and confirm they are the same. Jumio can sometimes take more time to return the result; so in cases where timing is an issue, one should not use Jumio.
VU
Verified User
Engineer in Engineering (Computer Software company, 501-1000 employees)