TrustRadius Insights for Jumio are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Smooth Interface: Users have consistently found Jumio's driver's license scanning interface to be intuitive and smooth, making it easy to use. This sentiment was expressed by multiple reviewers, highlighting the user-friendly nature of the software.
Fast Verification Process: Reviewers praised the fast and simple verification process offered by Jumio. They appreciated the quick uploads to the cloud for verification and were impressed with the speed at which their identities were verified.
Reliable Service: Users emphasized the reliability of Jumio's service, with no outages experienced even after conducting over 100,000 checks on identities and documents. This reliable performance instills confidence in users who rely on Jumio for identity verification tasks.
We have a use case where we need to deliver age-restricted items to customers. We use Jumio for the following two specific purposes: 1. The user will present proof of age like a driver's license. 2. The user will present their photograph. Jumio does these two things: 1. Parse the age proof and verify that the age is above 21. 2. Compare the photo on the document with the one provided by the user and confirm that they match.
Pros
API is easy to use.
Sales person setup the call pretty quickly.
Documentation is good.
Cons
Provide code samples of how to use the API.
Make their website minimalistic.
Outline use-cases clearly on their website.
Likelihood to Recommend
Jumio is well suited in cases that need user authentication. An example is to check whether a user is eligible to collect age-restricted items. In our case, the user will provide a document that can act as age proof and a photograph of themselves. Jumio will then parse the age proof document to verify the age; Jumio will also match the photograph on the document with the one the user-provided and confirm they are the same. Jumio can sometimes take more time to return the result; so in cases where timing is an issue, one should not use Jumio.
We
have been using this well-known and widely used tool in our department where we
need Authentication Systems. The best thing about this tool it uses the latest
technologies to automatically and quickly verify the digital identities of
existing users and new customers. It is like the way it monitors all
transactions as well as customers to identify any suspicious activity. Jumio
offers real-time and friction-free identity verification. It is an oblivious
truth that it plays an important role in my organization. This tool is easy to use and configure, anyone
can use it easily without having any previous knowledge and experience. When I
use Jumio for the first time I didn't need any deep knowledge and it simply
starts working card recognition and had developed a secure method to accept
credit card payments and verify IDs online for my company.
Pros
This powerful tool not only performs ID verification but also performs complete AML screening and monitoring to keep my company secure from malicious activity.
I have been using its powerful streamlined tool to boost our compliance team's performance and security.
This effective tool supports multiple types of documents as well as multiple languages with an affordable ID verification solution.
One thing I like the most about this product is that it quickly integrates into our website or mobile app and lets our users shift from mobile to desktop and desktop to mobile experience as desired.
Jumio experts are well-mannered and provide fast customer support ever. I have been using this product for a long time and I have never experienced any problem regarding its technical support. Their expert is always here to serve their customers in the case of any problem.
Cons
This tool stops working immediately when any customer touches the debit card or bill statement on its screen many times.
I found this tool quite expensive than other authentication tools.
Likelihood to Recommend
I
would recommend this tool to every company that wants to establish an
enterprise-wide authentication policy. I am using this tool and I find it helpful in protecting my most
valuable and important data, applications, resources, and information. The most
important thing about this product is that it provides smarter anti-fraud and
compliance solutions for the security of fast-growing businesses.