Jotform

Score8.5 out of 10

324 Reviews and Ratings

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.

It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.

Beyond tools like Jotform Apps, Jotform Sign, Jotform Workflows, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

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Survey templates
Includes a selection of pre-made survey templates for different types of surveys.
Category average: 8.2
Custom logo/branding
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Category average: 8.5
Data export
Data collected within the tool can be exported to another program for additional reporting/analysis.
Category average: 8.9

Analytics
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Category average: 8.2
Respondent restrictions
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Category average: 8.4
Vendor-offered crowdsourcing
Vendor offers access to an audience or panel of respondents.
Category average: 8.1

Tessa Lowe

General Manager at The Secret Garden Pet Resort Inc. (11-50 employees employees)

Use Cases and Deployment Scope

We use Jotform daily for our check in forms. It has helped us stay organized and keep day to day functions running well.

Pros

Gather customer information
Deliver our forms timely and successfully
Makes day to day functions flow much easier

Cons

We are happy with Jotform.

Return on Investment

Improves business.
Easier to communicate with clients.
Easy to get the information we need.

Usability

Alternatives Considered

Google Sheets

Other Software Used

Google Sheets, Gingr, Broadly

Verified User

Director (201-500 employees employees)

Use Cases and Deployment Scope

Working to manage and recruit new memberships poses many obstacles. Reaching people in an effective and efficient way is important. Jotform allows me to receive feed back from current and prospective members with ease. Jotform allows me to spend more time making connections and less on emails, phone calls, and spreadsheets.

Pros

Concisely collect info
Aggregate in a clean and concise way
Easily used on mobile and desktop

Cons

Ability to reconstruct info given
Graphics could be a little cleaner

Return on Investment

We saw a 76% increase in the number of people requesting trial visits.

Usability

Kiki Clarke View profile

CEO & Founder in Professional Services at Vibrant Life Coaching (1-10 employees employees)

Use Cases and Deployment Scope

Jotform is used to capture leads with assessments for those who come to the workshop sessions for personal growth and leadership development. Using Jotform allows us to give a burnout assessment quiz to give awareness to attendees on their state of stress. Then the quiz will calculate the data and give the appropriate results with action steps.

Pros

user friendly
customization
organized data

Cons

I'd love to see a chart at the end for my data

Return on Investment

Captured 77 leads my first time using it!

Usability

Sheree Ross

Director of People Operations in Human Resources at DBH (5001-10,000 employees employees)

Use Cases and Deployment Scope

Jotform was easy to use, and the templates were a great fit for what I needed. The ability to edit them and modify to my liking was user friendly and easy. I would use again and highly recommend.

Pros

Pre designed templates
Easy edit functions
previews for desktop, mobile, and PC use

Cons

Increase the number of submissions for the free trials
Reduce the cost as there are competitive platforms
Start or advertise texting features

Return on Investment

It depends on the volume and use of the forms (personal may be less than business needs)
There are some free platforms like Microsoft forms or Textedly so it depends on the need
Positive is those competitors either do not allow upload of documents, provide great templates like jobform, or have texting capabilities.

Usability

Alternatives Considered

DocuSign and Textedly

Other Software Used

DocuSign, Microsoft 365, Textedly

Cheri Larson View profile

Beauty Influencer/UGC Creator in Social Media at Larson Creative Services (1-10 employees employees)

Use Cases and Deployment Scope

I am a beauty influencer and I use Jotform to allow my followers to take a Skincare Quiz online. This allows me to start a conversation, gather an email address and develop a relationship.

Pros

The form templates are easy to use
I find the user experience a great asset
It's an easy way to connect with leads

Cons

A few more appealing graphic styles and templates would be nice.

Return on Investment

I have had a 28% increase in sales since using Jotform to create my Skincare Quiz.

Usability

Other Software Used

Canva

Jotform

What is Jotform?

Categories & Use Cases

Media

Key Features

Top Performing Features

Survey templates

Custom logo/branding

Data export

Areas for Improvement

Analytics

Respondent restrictions

Vendor-offered crowdsourcing

Reviews

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Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

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