TrustRadius: an HG Insights company

Jotform Apps Reviews & Insights

Score7.5 out of 10

8 Reviews and Ratings

Jotform Apps Reviews

4 Reviews

A Good Starting Place for an App (if you Already Use Jotform)

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We have used Jotform Apps for several years, and were delighted to see them unveil Apps. We deployed our first app as a service for event attendees. Some observations: Easy to publish and access: The Power Web App platform used by Jotform makes apps simple to deploy. For our use case, this was preferable to publishing native apps in app marketplaces. Relatively easy to build: The builder interface, while slightly idiosyncratic, is effective. It works much the same as Jotform Apps' form builder--the familiarity is helpful. Limited power: Essentially, an App is a collection of links, pictures, and documents. These can be displayed as larger or smaller buttons. Links can point to Jotform forms, other pages in the app, or external URLs. Customization options for all of these items are limited. So, for instance, we displayed maps as pictures and a schedule as a PDF. Well enough, but this results in something like a mobile-friendly website more than a fully featured app.

Pros

  • Employs PWA platform
  • Serves as a wrapper for a form
  • Consistent with Jotform Apps forms builder experience

Cons

  • Limited content types
  • Limited options for app elements
  • Limited options for pictures displayed in app

Likelihood to Recommend

Jotform Apps work well if you want to offer your users a feedback form, for instance, along with some useful links. For businesses that don't have a solid responsive website, an app would be a way to display basic information and offer some interaction in a mobile-friendly way.

Create customized forms easily with no code require

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Jotform App's no-code app development feature makes it incredibly simple for anyone in the business to create ideal apps. There are just a few form builders who provide such features to build your app with so many options. I am using using the Jotform Apps to get consumer feedback by publishing a readily customizable microsite.

Pros

  • It provides wide range of templates to choose from
  • Provides customization within an app according to your need
  • Drag and drop features makes it less time consuming

Cons

  • Add more templates for different niches
  • Needed domain setup options in far easier way
  • Extra integration might be helpful for importing data

Likelihood to Recommend

Jotform is a marketing leader in the development of customized forms and micro websites. We have had wonderful success with them in developing marketing campaigns by sending our customers with simple forms to fill out. They give several templates to pick from as well as reconfiguration based on your business type.

VERY GOOD APP

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

JotForm is an easy and powerful online form builder designed to help you seamlessly collect important information. Gather data through your website with a custom lead generation or contact form, Especially passenger complaints and grievances readdressed.

Pros

  • I have been working on a registration form for a new web hosting account for a long time.
  • I use Jotform for customer ordering, booking photo sessions, and requesting more information and after photo shoot surveys.

Cons

  • most people don't know about it so require education by media form this company.
  • This is so simple, requires no programming skill so must include in education for children.

Likelihood to Recommend

In Railway application. Passenger marketing and ticketing system and for some pilot projects like HHT project for TTE in train.
Vetted Review
Jotform Apps
15 years of experience

Jotform Apps Salesforce integration

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We implemented for a customer to use as an intake form and integrated to Salesforce. It was relatively reliable, however there are better integration options. Jotform Apps is a simple integration, when most of our customers require more complicated integrations (multiple objects, automations, conditions etc). Upon creation we may want multiple records created, where as Jotform Apps works best as a lead intake, in my opinion. The use case our customer was solving for was program enrolment (program intake). It is a easy integration to the contact object, however when additional custom objects are needed, it is a bit limiting compared to to other form tools where multiple objects can be created/updated/deleted in on submit action. The ROI initially would have been great for our customers, however when they need a more complex form tool, the configuration and implementation time is increased if they out grow the tool.

Pros

  • Easy Integration
  • Straight forward integration for standard objects

Cons

  • Too rudimentary for multi step integrations
  • Tool will be out grown

Likelihood to Recommend

Simple Lead form where a Web-to-Lead form is not complex enough. Simple intake collection. We implemented for program intake, but I feel the easier use case is for contact creation rather than custom object creation. If an individual is looking to register for a program, a Salesforce end user may need some manual work
Vetted Review
Jotform Apps
2 years of experience