TrustRadius Insights for Jolt are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Timely Reminders for Checklists: Several users have found the timely reminders for checklists helpful, with audible and visual alerts to ensure tasks are not missed. This feature has been praised for its effectiveness in improving task management and accountability.
Customized Text Message Confirmations for Audits: Many users appreciate the customized text message confirmations provided by Jolt for audits, as it offers valuable feedback and ensures accountability and compliance. This feature has been mentioned as a key tool in maintaining consistent audit processes.
Requirement of Photos as Visual Evidence: A number of users like the ability to require photos as visual evidence of completed tasks within Jolt. This feature deters false reporting and aids in compliance audits, ensuring accurate documentation and promoting transparency.
Jolt Reviews
23 Reviews
ManufacturingFood Production2Food & Beverages21
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Jolt has helped us implement a digital platform for our Food Safety Checklists, as well as multiple other checklists for new product rollouts, surveys, and leadership activities.
Pros
Reduces paper clutter and costs
Streamlines reports and progress through reporting dashboards
Advances Technology
Cons
Bug improvements with errors in lists
Easier list creation and assigning, fewer boxes to check, etc.
Likelihood to Recommend
Jolt improves operations by leveraging technology and
depleting the need for paper clutter and waste. It also improves employees’
technological knowledge by requiring them to get used to using technology on a
daily work basis. Reports are easily available and save administrative time
compared to manually flipping through multiple workbooks or sheets to find
results and key metrics. Jolt also reduces “pencil whipping” of forms, as they
have deadlines and cannot be completed leisurely.
We got introduced to Jolt, not too long ago. I was trained how to create lists, view reports, etc. I have created a couple of lists to help with our company. One is High Risk Checklist which helps the restaurants reassure that they are ready food FS ! I have recently created the FAST Assessment checklist to help improve Speed of Service at those locations that are extreme outliers. While creating these checklist, I have contacted Sadie and she is quick to jump on call and support in any way! I like the fact that I know if I make a mistake, we can reach out and Sadie will help!
Pros
Reporting
Notifications
Cons
Sometimes the app freezes
sometimes it doesn't sync correctly from the device where the checklist was done so on reporting side, it seems as if it wasn't completed.
Likelihood to Recommend
We are able to see if a checklist is completed on the website, instead of requesting a picture of having to go to the location and see if the checklist has been completed
I currently use Jolt in my 2 store locations. It is simple to implement and user friendly. The scheduling aspect of the program is clear and easy to follow, we also use the checklists, labeling, and sensor (temp) tools. It makes for a clean and efficient way to keep track of product, employee duties and important items in our workplace.
Pros
Scheduling
Usage of the app
Temp sensors
Checklists
Cons
Sometimes the technology part of the program is difficult, but the tech support is always helpful
Jolt is the first time that I am able to hold my staff accountable in real-time and ensure that tasks are completed in the proper manner.
It has helped with inventory control as well as we are able to accurately forecast what flavors we’ll need to make, and when based on lists that the staff fills in.
Jolt has been such a time saver for me as a small business owner because many of the daily activities I found myself doing, I was able to automate.
I wish I had found this sooner, I can’t recommend this product enough.
Pros
Ability to automate tasks that were repeatable
Hold individuals accountable for the effort they complete tasks
Provide examples of the ways in which tasks should be completed
Cons
Log in system is cumbersome with code access at times
Varying permission settings for managers
Likelihood to Recommend
It has made my life as a restaurant owner significantly easier through the use of lists.
The fast food business is basically a production facility. Raw product in the back, finished out of the front. My business utilizes Jolt to ensure we are consistent in that production every day. Without Jolt, the myriad tasks that must get done to run a world class operation simply would not happen. I am never held hostage by Team Members who have all the tribal knowledge and when they inevitably leave, they take all the best practices with them. Jolt allows me to create a system where my amazing Team Members simply plug into the roles that exist when they were hired. As the business grows, we adjust the checklists to grow with the business.
Jolt is also designed to allow us to manage the daily ops by sending us alerts when checklists aren't complete on time or at all. My completion rate on dozens of daily checklists is in the high 90's% because the leadership can follow up with Team Members who don't complete checklists or don't complete a task.
Pros
Checklists management
Checklist clarity
Checklist options
Push notifications
Cons
Integration with Slack
No ability to send individual emails vice emails to a created role
Likelihood to Recommend
Jolt is amazing for any business that wants to produce a result on a consistent basis. It can be as simple as cleaning the office prior to leaving the office to as complex as producing your widget from raw material to finished product. If you have process in your business that requires a employee or team to accomplish a task through a series of steps, Jolt has you covered.
I can't say enough good about this software! - in today's society we are trying to make things as easy as possible for our staff and managers! Jolt saves us so much time chasing paper, it makes life easy to hold my teams accountable to the standards that Chicken Salad Chick requires it also allows me to manage all of my locations from a distance! I am grateful for the tech support system associated with Jolt they are on point and there whenever we need them! Very personable and accommodating! Love Jolt!
Pros
Temp Charts
Checklists
Cleaning lists
Lables
Scheduling
mass messages
Cons
cost
get on the same page as Zebra - when updates happen we lose our print abilities
Likelihood to Recommend
Jolt works well with the younger generation who is drawn to electronics
We use Jolt as our online food safety system. We have this in several locations where we serve guests a variety of food options. This makes tracking required temperatures easier and more efficient. It is used daily in these operations during our busy Summer season. We utilize the Lists, Labels, and Communication sections of Jolt and do not use the scheduling part because we have our own system.
Pros
Logs temperatures
Syncs quickly
User friendly
Cons
Customer service
Website management
Connectivity
Likelihood to Recommend
I think this product is great for anyone who needs to ensure food safety logs are being completed accurately and completely. It even has sections for Corrective Actions, which is super helpful if you are not around to fix every problem. The labels are a great function, and this helps alleviate misinformation or confusion on labels, like use-by dates.
VU
Verified User
General Manager in Quality Assurance (1001-5000 employees)
Jolt is being used in Chick-fil-A Hope Mills for multiple functions. We use the labeling and list making functions to ensure our food and people systems are streamlined with clarity for our staff.
Pros
Delegating tasks
Eliminates paper redundancies
User friendly
Employee accountability
Cons
Notifications to management (logbook)
Changing multiple items in list creation at once without saving errors
Jolt has made the whole food safety process better. The time savings for completing food safety is quicker and we only need one person to complete the temperature lists. In addition, Health Department visits are so much easier and quicker. Everything you need is right on the tablet. I do not have to find the book and dig through it to find a specific day to show completion of food safety. This visit ran much smoother because of Jolt.
Pros
It makes getting food safety done so much faster than using the pen to paper method.
Cons
The app froze during a temp check and would not allow me to enter temps for the specific item.
