Jolt Reviews and Ratings

Rating: 9.7 out of 10

Score

9.7 out of 10

Community insights

TrustRadius Insights for Jolt are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Timely Reminders for Checklists: Several users have found the timely reminders for checklists helpful, with audible and visual alerts to ensure tasks are not missed. This feature has been praised for its effectiveness in improving task management and accountability.

Customized Text Message Confirmations for Audits: Many users appreciate the customized text message confirmations provided by Jolt for audits, as it offers valuable feedback and ensures accountability and compliance. This feature has been mentioned as a key tool in maintaining consistent audit processes.

Requirement of Photos as Visual Evidence: A number of users like the ability to require photos as visual evidence of completed tasks within Jolt. This feature deters false reporting and aids in compliance audits, ensuring accurate documentation and promoting transparency.

Reviews

63 Reviews

Jolt is The Future!

Rating: 10 out of 10

Incentivized

January 25, 2024

Use Cases and Deployment Scope

Jolt has helped us implement a digital platform for our Food Safety Checklists, as well as multiple other checklists for new product rollouts, surveys, and leadership activities.

Pros

Reduces paper clutter and costs
Streamlines reports and progress through reporting dashboards
Advances Technology

Cons

Bug improvements with errors in lists
Easier list creation and assigning, fewer boxes to check, etc.

Likelihood to Recommend

Jolt improves operations by leveraging technology and

depleting the need for paper clutter and waste. It also improves employees’

technological knowledge by requiring them to get used to using technology on a

daily work basis. Reports are easily available and save administrative time

compared to manually flipping through multiple workbooks or sheets to find

results and key metrics. Jolt also reduces “pencil whipping” of forms, as they

have deadlines and cannot be completed leisurely.

Malaki Strickland

District Manager in Customer Service at Rock Strategic LLC (51-200 employees)

Vetted Review

1 year of experience

View profile

Doggone happy with Jolt!

Rating: 10 out of 10

Incentivized

December 12, 2023

Use Cases and Deployment Scope

Our business initially signed on with Jolt, looking for a better way to manage employee accountability and productivity. That was eight years ago now, and we couldn't imagine a day in the life of our business without using Jolt. Running a busy dog daycare, boarding, and grooming facility has many moving parts, various shifts, and a whole host of services to track 365 days per year. We use Jolt for everything from employee onboarding to new dog evaluation visits, facility security audits, and employee reviews. Another feature we love is the information library our staff always has at their fingertips. We've loaded our entire facility's standard operating procedures into this database, including instructional photos and hands-on video instruction. Our team is never more than a click away from essential data to keep our facility running smoothly. We've integrated Jolt into the fabric of our business operations, and it has never let us down. Additionally, in recent years, we've noticed the addition of more support services and have a lovely Customer Service Success manager who is available if we have any issues. Hands down, we recommend Jolt for any business of any size.

Pros

Time management and tracking of daily employee productivity.
Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
Ease of use. It's a breeze to create new lists and use the lists already created
Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.

Cons

Make the addition of media a little easier. Specifically video upload/embedding file types
More ability to customize the look of the lists when populated. More formatting options
Allow for certain log book notes to remain private and not viewable by all employees. We use Jolt for employee quizzes and reviews and don't want all staff to see log book notes, so we just don't use them much.

Likelihood to Recommend

Very well suited for businesses with lots of different employees working a variety of shifts. Indispensable for our facility.

Olivia Neill

Company Co-Owner at Happy Hounds Dog Care Center (11-50 employees)

Vetted Review

8 years of experience

View profile

A Jolt of Energy for my business

Rating: 10 out of 10

Incentivized

November 15, 2023

Use Cases and Deployment Scope

We use Jolt in our restaurant for scheduling, time off requests and completing checklists. Scheduling really has been helpful to our staff as they can see all changes in real time on their phones. Time off requests are also very quick and can be done in seconds!

Pros

Provides real time updates on items not completed
Ensures tasks are completed and by whom they're completed by
Jolt allows employees to be able to make shift switch requests in seconds

Cons

Jolt Lite mobile app could be more user friendly in my opinion.
In my experience, there have been a few bugs we have noticed with employee shifts being deleted
The onboarding process is great, however, in my experience, there have been some instances of employees not being able to log in to the app

Likelihood to Recommend

Jolt has been great for scheduling, time off requests and checklist completion! Jolt let's us know who is responsible for not completing things and whether or not they complete items correctly.

Verified User

General Manager (11-50 employees)

Vetted Review

2 years of experience

New restauranter purchases Jolt to increase productivity.

Rating: 9 out of 10

Incentivized

October 24, 2023

Use Cases and Deployment Scope

We decided to purchase Jolt to ensure processes were being executed. Some of the internal work flow problems were team members not completing tasks in a timely manner or at all and unsure of what to do during non-peak hours. We also were using an internal POS scheduling tool which was very cumbersome. Since purchasing the checklist and scheduling features in Jolt our operations have become smoother and more tasks are being completed in the restaurant. I have personally saved hours of time on creating schedules.

Pros

Validating task completion
Notifying team members of their schedules
Notifying team members when a shift becomes available
Notifying managers or admin when tasks are not being completed

Cons

Technology, non Apple based
Editing general information within Jolt
App technology

Likelihood to Recommend

I've rated Jolt a 9 based on the fact that not all email domains are compatible. icloud.com for example will not allow employees to register and utilize Jolt Lite for scheduling. This is a major problem for those employees who use this domain as their primary email. The technology needs improvement as well as app technology. Other than that Jolt is very easy to use.

Jamie Cabral

Owner/Operator at Mountain Mike's Pizza Utah (51-200 employees)

Vetted Review

1 year of experience

View profile

JOLT ALL THE WAY!!

Rating: 9 out of 10

Incentivized

October 23, 2023

Use Cases and Deployment Scope

We got introduced to Jolt, not too long ago. I was trained how to create lists, view reports, etc. I have created a couple of lists to help with our company. One is High Risk Checklist which helps the restaurants reassure that they are ready food FS ! I have recently created the FAST Assessment checklist to help improve Speed of Service at those locations that are extreme outliers. While creating these checklist, I have contacted Sadie and she is quick to jump on call and support in any way! I like the fact that I know if I make a mistake, we can reach out and Sadie will help!

Pros

Reporting
Notifications

Cons

Sometimes the app freezes
sometimes it doesn't sync correctly from the device where the checklist was done so on reporting side, it seems as if it wasn't completed.

Likelihood to Recommend

We are able to see if a checklist is completed on the website, instead of requesting a picture of having to go to the location and see if the checklist has been completed

Juanita Oblea

Ops Administration and Support at Jack in the Box (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Temperature monitoring has been a big positive for us

Rating: 10 out of 10

Incentivized

October 23, 2023

Use Cases and Deployment Scope

We use it to track temperature of our equipment and use the checklists. It makes keeping an eye on temps very easy and helps us with checklists for our different shifts throughout the day.

Pros

Easy to use
great customer service
reliable temp sensors

Cons

Making the setup more intutive on the app or website
better follow up after a purchase is made to see if everything worked out

Likelihood to Recommend

For us the temp sensor monitoring have been a big insurance policy to make sure our refrigeration equipment is working the way it should be. Its has helped troubleshoot things that regular maintenance can't monitor.

Ted Schmitz

Owner in Corporate at Schmitz's Economart (51-200 employees)

Vetted Review

4 years of experience

Empowering Our Restaurant Team with Seamless Checklists

Rating: 9 out of 10

Incentivized

October 18, 2023

Use Cases and Deployment Scope

I've been relying on Jolt for several years now, and it's been an invaluable tool for our growing restaurant business. Recently, we expanded to a second location, and Jolt made the transition remarkably smooth. The checklist feature has been a game-changer, empowering our team members to take charge of their responsibilities without feeling micromanaged. It's given them a real sense of ownership in their work, which has translated into more efficient operations and better service. Jolt has truly been a key asset for our success.

Pros

Check List
Accountability

Cons

Maybe have options for us to include pictures to use as templates. Not the pictures that team members can add while completing the lists

Likelihood to Recommend

Ronan Coelho

Director of Operations in Customer Service at Chick-fil-A (51-200 employees)

Vetted Review

5 years of experience

Great product saves $$$

Rating: 9 out of 10

Incentivized

October 11, 2023

Use Cases and Deployment Scope

Jolt allows management to oversee checklists and critical temp logs without being onsite. Increased checklist completion rates. The sensors allow us to monitor equipment temps in real time and proactively address issues before they arise.

Pros

Customer Service

Cons

Product Development

Likelihood to Recommend

Monitoring equipment temperatures and checklists.

Stephen Finegan

Franchise Partner at Bubbakoo’s Burritos (51-200 employees)

Vetted Review

8 years of experience

View profile

Well worth the investment

Rating: 10 out of 10

Incentivized

September 10, 2023

Use Cases and Deployment Scope

I currently use Jolt in my 2 store locations. It is simple to implement and user friendly. The scheduling aspect of the program is clear and easy to follow, we also use the checklists, labeling, and sensor (temp) tools. It makes for a clean and efficient way to keep track of product, employee duties and important items in our workplace.

Pros

Scheduling
Usage of the app
Temp sensors
Checklists

Cons

Sometimes the technology part of the program is difficult, but the tech support is always helpful

Likelihood to Recommend

Labeling, temp sensors, scheduling, app

Verified User

Executive (11-50 employees)

Vetted Review

5 years of experience

A “Jolt” to my business

Rating: 9 out of 10

Incentivized

August 15, 2023

Use Cases and Deployment Scope

Jolt is the first time that I am able to hold my staff accountable in real-time and ensure that tasks are completed in the proper manner.

It has helped with inventory control as well as we are able to accurately forecast what flavors we’ll need to make, and when based on lists that the staff fills in.

Jolt has been such a time saver for me as a small business owner because many of the daily activities I found myself doing, I was able to automate.

I wish I had found this sooner, I can’t recommend this product enough.

Pros

Ability to automate tasks that were repeatable
Hold individuals accountable for the effort they complete tasks
Provide examples of the ways in which tasks should be completed

Cons

Log in system is cumbersome with code access at times
Varying permission settings for managers

Likelihood to Recommend

It has made my life as a restaurant owner significantly easier through the use of lists.

Danielle Raleigh

Owner at Egger’s Ice Cream Parlor (51-200 employees)

Vetted Review

1 year of experience

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Doggone happy with Jolt!

Rating: 10 out of 10

Incentivized

December 12, 2023

Use Cases and Deployment Scope

Pros

Time management and tracking of daily employee productivity.
Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
Ease of use. It's a breeze to create new lists and use the lists already created
Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.

Cons

Make the addition of media a little easier. Specifically video upload/embedding file types
More ability to customize the look of the lists when populated. More formatting options
Allow for certain log book notes to remain private and not viewable by all employees. We use Jolt for employee quizzes and reviews and don't want all staff to see log book notes, so we just don't use them much.

Likelihood to Recommend

Very well suited for businesses with lots of different employees working a variety of shifts. Indispensable for our facility.

Olivia Neill

Company Co-Owner at Happy Hounds Dog Care Center (11-50 employees)

Vetted Review

8 years of experience

View profile