Jolt Reviews & Insights

Score9.7 out of 10

89 Reviews and Ratings

Community insights

TrustRadius Insights for Jolt are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Timely Reminders for Checklists: Several users have found the timely reminders for checklists helpful, with audible and visual alerts to ensure tasks are not missed. This feature has been praised for its effectiveness in improving task management and accountability.

Customized Text Message Confirmations for Audits: Many users appreciate the customized text message confirmations provided by Jolt for audits, as it offers valuable feedback and ensures accountability and compliance. This feature has been mentioned as a key tool in maintaining consistent audit processes.

Requirement of Photos as Visual Evidence: A number of users like the ability to require photos as visual evidence of completed tasks within Jolt. This feature deters false reporting and aids in compliance audits, ensuring accurate documentation and promoting transparency.

Jolt Reviews

35 Reviews

Mid-sized Companies (51-1,000 employees)

Jolt is The Future!

Rating: 10 out of 10

Incentivized

January 25, 2024

Use Cases and Deployment Scope

Jolt has helped us implement a digital platform for our Food Safety Checklists, as well as multiple other checklists for new product rollouts, surveys, and leadership activities.

Pros

Reduces paper clutter and costs
Streamlines reports and progress through reporting dashboards
Advances Technology

Cons

Bug improvements with errors in lists
Easier list creation and assigning, fewer boxes to check, etc.

Likelihood to Recommend

Jolt improves operations by leveraging technology and depleting the need for paper clutter and waste. It also improves employees’ technological knowledge by requiring them to get used to using technology on a daily work basis. Reports are easily available and save administrative time compared to manually flipping through multiple workbooks or sheets to find results and key metrics. Jolt also reduces “pencil whipping” of forms, as they have deadlines and cannot be completed leisurely.

Malaki Strickland

District Manager in Customer Service at Rock Strategic LLC (Food & Beverages, 51-200 employees)

Vetted Review

1 year of experience

View profile

New restauranter purchases Jolt to increase productivity.

Rating: 9 out of 10

Incentivized

October 24, 2023

Use Cases and Deployment Scope

We decided to purchase Jolt to ensure processes were being executed. Some of the internal work flow problems were team members not completing tasks in a timely manner or at all and unsure of what to do during non-peak hours. We also were using an internal POS scheduling tool which was very cumbersome. Since purchasing the checklist and scheduling features in Jolt our operations have become smoother and more tasks are being completed in the restaurant. I have personally saved hours of time on creating schedules.

Pros

Validating task completion
Notifying team members of their schedules
Notifying team members when a shift becomes available
Notifying managers or admin when tasks are not being completed

Cons

Technology, non Apple based
Editing general information within Jolt
App technology

Likelihood to Recommend

I've rated Jolt a 9 based on the fact that not all email domains are compatible. icloud.com for example will not allow employees to register and utilize Jolt Lite for scheduling. This is a major problem for those employees who use this domain as their primary email. The technology needs improvement as well as app technology. Other than that Jolt is very easy to use.

Jamie Cabral

Owner/Operator at Mountain Mike's Pizza Utah (Restaurants, 51-200 employees)

Vetted Review

1 year of experience

View profile

Temperature monitoring has been a big positive for us

Rating: 10 out of 10

Incentivized

October 23, 2023

Use Cases and Deployment Scope

We use it to track temperature of our equipment and use the checklists. It makes keeping an eye on temps very easy and helps us with checklists for our different shifts throughout the day.

Pros

Easy to use
great customer service
reliable temp sensors

Cons

Making the setup more intutive on the app or website
better follow up after a purchase is made to see if everything worked out

Likelihood to Recommend

For us the temp sensor monitoring have been a big insurance policy to make sure our refrigeration equipment is working the way it should be. Its has helped troubleshoot things that regular maintenance can't monitor.

Ted Schmitz

Owner in Corporate at Schmitz's Economart (Retail, 51-200 employees)

Vetted Review

4 years of experience

Empowering Our Restaurant Team with Seamless Checklists

Rating: 9 out of 10

Incentivized

October 18, 2023

Use Cases and Deployment Scope

I've been relying on Jolt for several years now, and it's been an invaluable tool for our growing restaurant business. Recently, we expanded to a second location, and Jolt made the transition remarkably smooth. The checklist feature has been a game-changer, empowering our team members to take charge of their responsibilities without feeling micromanaged. It's given them a real sense of ownership in their work, which has translated into more efficient operations and better service. Jolt has truly been a key asset for our success.

Pros

Check List
Accountability

Cons

Maybe have options for us to include pictures to use as templates. Not the pictures that team members can add while completing the lists

Likelihood to Recommend

Ronan Coelho

Director of Operations in Customer Service at Chick-fil-A (Restaurants, 51-200 employees)

Vetted Review

5 years of experience

Great product saves $$$

Rating: 9 out of 10

Incentivized

October 11, 2023

Use Cases and Deployment Scope

Jolt allows management to oversee checklists and critical temp logs without being onsite. Increased checklist completion rates. The sensors allow us to monitor equipment temps in real time and proactively address issues before they arise.

Pros

Customer Service

Cons

Product Development

Likelihood to Recommend

Monitoring equipment temperatures and checklists.

Stephen Finegan

Franchise Partner at Bubbakoo’s Burritos (Restaurants, 51-200 employees)

Vetted Review

8 years of experience

View profile

A “Jolt” to my business

Rating: 9 out of 10

Incentivized

August 15, 2023

Use Cases and Deployment Scope

Jolt is the first time that I am able to hold my staff accountable in real-time and ensure that tasks are completed in the proper manner.

It has helped with inventory control as well as we are able to accurately forecast what flavors we’ll need to make, and when based on lists that the staff fills in.

Jolt has been such a time saver for me as a small business owner because many of the daily activities I found myself doing, I was able to automate.

I wish I had found this sooner, I can’t recommend this product enough.

Pros

Ability to automate tasks that were repeatable
Hold individuals accountable for the effort they complete tasks
Provide examples of the ways in which tasks should be completed

Cons

Log in system is cumbersome with code access at times
Varying permission settings for managers

Likelihood to Recommend

It has made my life as a restaurant owner significantly easier through the use of lists.

Danielle Raleigh

Owner at Egger’s Ice Cream Parlor (Food & Beverages, 51-200 employees)

Vetted Review

1 year of experience

My business runs on Jolt

Rating: 10 out of 10

Incentivized

January 6, 2023

Use Cases and Deployment Scope

The fast food business is basically a production facility. Raw product in the back, finished out of the front. My business utilizes Jolt to ensure we are consistent in that production every day. Without Jolt, the myriad tasks that must get done to run a world class operation simply would not happen. I am never held hostage by Team Members who have all the tribal knowledge and when they inevitably leave, they take all the best practices with them. Jolt allows me to create a system where my amazing Team Members simply plug into the roles that exist when they were hired. As the business grows, we adjust the checklists to grow with the business.

Jolt is also designed to allow us to manage the daily ops by sending us alerts when checklists aren't complete on time or at all. My completion rate on dozens of daily checklists is in the high 90's% because the leadership can follow up with Team Members who don't complete checklists or don't complete a task.

Pros

Checklists management
Checklist clarity
Checklist options
Push notifications

Cons

Integration with Slack
No ability to send individual emails vice emails to a created role

Likelihood to Recommend

Jolt is amazing for any business that wants to produce a result on a consistent basis. It can be as simple as cleaning the office prior to leaving the office to as complex as producing your widget from raw material to finished product. If you have process in your business that requires a employee or team to accomplish a task through a series of steps, Jolt has you covered.

Jim Toth

Owner in Corporate at Chick-fil-A Temecula (Food & Beverages, 51-200 employees)

Vetted Review

7 years of experience

View profile

Jolt saved us a boat load of money

Rating: 10 out of 10

Incentivized

November 3, 2022

Use Cases and Deployment Scope

We use live time cooler monitoring, Time Scheduling and Task Management.

Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler is not operational and we were able to save all that product. Thank you Jolt!

Pros

Push reporting
Alert set up options
Staff Communication
Ease of use
Very intuitive software

Cons

I wish it were easer to create integration with other software

Likelihood to Recommend

We have had several cooling units go down without losing any product because of the Jolt Software sending alerts and giving us a chance to either resolve the issue or move the product to another unit.

Steven DaPolito

Owner in Corporate at Johnco Restaurants (Restaurants, 51-200 employees)

Vetted Review

8 years of experience

View profile

Jolt Junkie

Rating: 10 out of 10

Incentivized

October 31, 2022

Use Cases and Deployment Scope

We currently use Jolt for all of our Training Checklists for each level of leadership. From New Hires to our Directors, they have the power to access their training as well as the materials they need. This allows the power to be in the Team Members hand, as well as ensure all of our trainers can see the most up-to-date versions of training. We have right around 200 employees between two restaurants, and we all use this system.

We also use Jolt for all cleaning and maintenance lists. We used to print 100 page books every month for our leaders with all of their daily tasks for them to check off, and a manager would have to be in the store to see if it was done. Now, not only can a leader see it in real-time, they can upload pictures, leave comments, and even get a message when something is completed. It has put the power in the managers hands, and streamlines follow-up.

Pros

Training
Follow Up
Systemizing

Cons

Devices Often have to be deleted and re-added.
Need a new QR code for each new device. I would love just one QR Code!

Likelihood to Recommend

There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
I am excited for the new updates coming out that will help our new hire training!

Lori May

Training Director in Human Resources at Chick-fil-A Murfreesboro, TN (Restaurants, 51-200 employees)

Vetted Review

1 year of experience

View profile

Excellent Product

Rating: 10 out of 10

Incentivized

March 15, 2022

Use Cases and Deployment Scope

We use it across our whole organization. It helps with inventory, coaching, reviews, and other tasks. We use Jolt several times a day, and it is a great tool for us to track and communicate throughout the company. Jolt has increased productivity by allowing us to transmit information quickly and remotely. It is easy to create and review information. I love the customization that it offers. In my opinion, Jolt would be useful to small and larger businesses.

Pros

Lists
Ability to search
Ability to customize

Cons

Nothing

Likelihood to Recommend

Excellent for inventory. It compiles information well. You can search specific dates and locations to filter information and locate past lists. I love that it is also set up to email certain lists and gives reminders of when things are due. Several lists that we use are set up to automatically email to the person or persons who need the information.

Verified User

Director in Human Resources (Hospitality company, 201-500 employees)

Vetted Review

3 years of experience

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