This product assessment is based on a synthesis of 15 recent reviews exploring overall satisfaction across several dimensions. Jobber is primarily used by businesses to streamline scheduling, invoicing, and overall workflow management. A significant portion of users, 67% of reviewers, leverage Jobber for scheduling and managing appointments, team schedules, and project organization. The platform excels in simplifying financial tasks, with 53% of reviewers noting its positive impact on invoicing and payment processes. Reviewers appreciate Jobber's ability to create a seamless workflow from initial client contact to final payment. Organization and efficiency gains are frequently cited benefits, with 40% of reviewers specifically mentioning improved organization and workflow. While Jobber receives praise for its core functionality, some users have expressed concerns about customization options and data management. Specifically, 20% of reviewers cited limitations with customization, while 13% mentioned issues with reporting and data management, including QuickBooks syncing errors. Overall, Jobber offers a strong value proposition for businesses seeking to improve organization, streamline workflows, and enhance their professional image.

Pros

Streamlined scheduling and appointment management
Simplified invoicing and payment processing
Enhanced business organization and workflow
Improved efficiency in client communication and job management
User-friendly interface and ease of navigation

Cons

Limited customization options for invoices, quotes, and scheduling
Reporting and data management limitations
Occasional QuickBooks syncing errors

What positive or negative impact (i.e. Return on Investment or ROI) has Jobber had on your overall business objectives?

From 15 reviews

Summary

This report analyzes 15 recent reviews to assess the impact of Jobber on business objectives. Reviewers most frequently cited improvements to organization after adopting Jobber. Specifically, 6 of 15 reviewers mentioned that Jobber enhanced their company's organization and workflow. This improvement in organization was often linked to gains in efficiency, with some reviewers noting they could respond to customers faster and secure more jobs. Further, 2 of 15 reviewers specifically credited Jobber with improving efficiency, including one who estimated saving 75% of their time on client reminders. Beyond organizational and efficiency gains, 3 of 15 reviewers felt that Jobber enhanced the professional appearance of their business, which they saw as key to customer retention.

Top Quotes

Improved organization

“It has dramatically helped keep us organized”

Professional appearance

“As a very small business - the automatic reminders for cleaning services are KEY to customer retention and a consistent, professional appearance - immeasurable”

Improved efficiency

“I would say that the positive impact is helping us to be efficient and organized.”

Describe how you use Jobber in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 15 reviews

Summary

This report synthesizes 15 recent reviews to understand how users are leveraging Jobber within their organizations. A key use case centers around streamlining scheduling and management processes. Specifically, 10 out of 15 reviewers (67%) mention using Jobber for scheduling and managing appointments, team schedules, and overall project organization. This often connects to invoicing and payment processes, with 8 of 15 reviewers (53%) noting that Jobber simplifies these financial tasks. Reviewers appreciate how Jobber facilitates a smooth workflow from initial client request through to final payment. The reviews suggest that Jobber helps users address business problems related to organization, time management, and efficient payment collection.

Top Quotes

Scheduling and Management

“We use Jobber to manage quotes, scheduling clients, manage team scheduling, and invoicing for services.”

Invoicing and Payments

“We use Jobber to manage quotes, scheduling clients, manage team scheduling, and invoicing for services.”

Please provide some detailed examples of areas where Jobber has room for improvement.

From 15 reviews

Summary

This report analyzes 15 recent reviews to identify areas where Jobber users see room for improvement. A few reviewers expressed concerns about customization and flexibility. Specifically, 3 of 15 reviewers mentioned limitations with customization options for invoices, quotes, scheduling, and custom fields. Additionally, 2 of 15 reviewers cited issues related to reporting and data management, including frustrations with report formatting, missing timesheet reports, and QuickBooks syncing errors. Given the small sample size, these findings should be interpreted as indications of potential areas for improvement rather than definitive conclusions about the platform's overall performance.

Top Quotes

Customization limitations

“Making Invoices and Quotes more customizable for business”

Reporting and data issues

“Reports are frustratingly bulky and inconsistently formatted - the report generator doesn't include all reports, most notably missing is timesheets. An extra step to view the list of available reports was recently added after additions to paid, optional service offerings were placed higher on the menu, requiring scrolling to reach the reports.”

Please provide some detailed examples of things that Jobber does particularly well.

From 15 reviews

Summary

This analysis of 15 recent reviews focuses on areas where Jobber users express satisfaction. Reviewers frequently highlight Jobber's strengths in scheduling and invoicing, with both mentioned by 7 reviewers each. These features appear central to the platform's perceived value. Four reviewers specifically praised the quoting capabilities. The positive sentiment around these features suggests they contribute significantly to user satisfaction. The program and schedule is considered easy to use, operate, and navigate.

Related topics

Scheduling Invoicing Quotes

Top Quotes

Scheduling

“Scheduling”

Invoicing

“Payments”

Quotes

“Quotes”

Reviews

22 Reviews

Jobber Improves our Quote to Booked Job Conversion Rate with their Options feature

Rating: 8 out of 10

April 30, 2025

Use Cases and Deployment Scope

We are a residential home cleaning service. We use Jobber to manage quotes, scheduling clients, manage team scheduling, and invoicing for services. We use reporting data to monitor our business growth/health, identify trends and create projections that help us chart our course ahead.

Pros

Quotes/Estimates - this is the major winner for us and an area where we haven't found worthy competition. The features we rely on the most are include the "options" feature (reducing back and forth with clients and allowing them to make a decision as soon as they open the quote) and automatic deposit collection. These features help us to have, for our industry, a high conversion rate with the way we utilize them.
Client reminder emails/texts - consistent, reliable, no text limits
Visual Interface - we appreciate the modern looking interface.

Cons

When I open Jobber for daily use, we frequently need to clear advertisements - specifically regarding referring Jobber to others. If it were related to product updates, it may be more relevant, but consistent referral promotions or online web-events are not what I want to clear when I just want to get to work in my expensive crm software
Reports are frustratingly bulky and inconsistently formatted - the report generator doesn't include all reports, most notably missing is timesheets. An extra step to view the list of available reports was recently added after additions to paid, optional service offerings were placed higher on the menu, requiring scrolling to reach the reports.
A web developer was hired by us to streamline some of our necessary reports into a calculation / report upload tool. Further changes were made to the actual reports on Jobber's end that were (very minorly helpful for us and not worth the cost or the effort put into the upgrade that I could tell, in the fact that) we have to pay the developer to rework our calculation tool due to simple changes in the order of the columns
Scheduling - we were optimistic about the beta schedule but the absence of dispatch view is a glaring gap. Additional page realestate is used in the beta mode that makes less of the schedule visible. Changes were made to "complete" job's next steps that add work for us.

Likelihood to Recommend

The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours.

For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.

Rachel Smith

Owner in Corporate at R&R Cleaning Co. (1-10 employees)

Vetted Review

2 years of experience

Jobber

Rating: 10 out of 10

April 23, 2025

Use Cases and Deployment Scope

Jobber keeps up with all of our appointments and keeps us on schedule. Since using Jobber, we have not missed one appointment. Also Jobber makes it so easy to get all our clients on with Card on file to make sure we collect payment quickly, no more chasing our money down.

Pros

Scheduling
Payments
Quotes
Invoicing

Cons

Training
Training
Training

Likelihood to Recommend

Jobber is well suited for running my lawn care service. Love the simplicity of quoting, scheduling, invoicing and collecting payments. I feel Jobber is lacking in training new customers. I have had Jobber for a year and still feel like I am stumbling through it. I know it does a lot more that I just don’t know how to make it do.

David Bratton

Owner at Mallard Island Lawn Service LLC (1-10 employees)

Vetted Review

1 year of experience

Jobber Review

Rating: 10 out of 10

April 22, 2025

Use Cases and Deployment Scope

We use Jobber for scheduling, time tracking, request forms, invoices, quoting, probably more I'm forgetting. Its a life saver for keeping recurring appointments scheduled appropriately, creating professional quotes and invoicing. It's also great for communication with clients via text and on my way messages.

Pros

scheduling
invoicing
quoting
shifts/trends in your business

Cons

don't understand how to use lead tracking
mass deleting capabilities
mass closing invoices
being able to split a job between different empployees on the same day

Likelihood to Recommend

Great for scheduling, time tracking. Can't think of a negative

Verified User

C-Level Executive (11-50 employees)

Vetted Review

4 years of experience

A one-stop shop for service businesses

Rating: 9 out of 10

April 22, 2025

Use Cases and Deployment Scope

Jobber's ease of use and exceptional feature for organizing our business is amazing. Our customers love the online portal for their organization and ability to make requests as well. we currently run 15 crews with Jobber and love what it does for our commercial grounds maintenance contracts.

Pros

routing
recurring jobs
organizing jobs

Cons

we use yeti for snow and like their mandatory features like uploading jobs and geo fences when on sites
would like to see better way to organize our contracts from start to finish with reminders when contracts are expiring

Likelihood to Recommend

Jobber is the easiest way to organize a smaller scale company. we have made internal tweaks and using our own ways to organize with property details for scheduling but there's room for improvement once you hit the 3 mil mark with more users.

Verified User

Administrator in Corporate (11-50 employees)

Vetted Review

10 years of experience

Very good

Rating: 8 out of 10

April 22, 2025

Use Cases and Deployment Scope

It creates a smooth progress from request to closing the sale to scheduling and invoicing. This used to be our biggest pain point, and now it is clear in one system for both clients and employees. Instead of multiple programs, we now use one program which makes it super easy

Pros

Full process from sale to invoicing
Time tracking
Scheduling

Cons

Turning off notifications for a job instead of client
Easier view of tips
Lower cc charge

Likelihood to Recommend

For employees who are on the roads it is an ideal system. It can be accessed anywhere at any time which makes things extremely clear. It would be less suited if the business only has employees in an office with everyone being at the same location all the time every day

rolies penning

Manager at Verde cleaning (11-50 employees)

Vetted Review

3 years of experience

Jobber review

Rating: 10 out of 10

April 22, 2025

Use Cases and Deployment Scope

Using Jobber to schedule and invoice jobs and keep track of clients. Jobber helps us keep track of what jobs we having going and where as well as how much time we are spending on each job.

Pros

Schedule
Quote
Invoice

Cons

Task manager
Customer request
Bulk emailing

Likelihood to Recommend

I would like the request interface and emailing clients to be easier to navigate around. After the last update it is hard to follow. Well suited for invoice and client management as well as scheduling work.

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

1 year of experience

Jobber Review

Rating: 9 out of 10

April 22, 2025

Use Cases and Deployment Scope

Jobber helps us by organizing invoices and quotes. One issue that Jobber addresses is scheduling jobs, as it features an easy-to-use scheduling system within its software. Additionally, Jobber has simplified the payment process for both business owners and clients, making it easier to settle invoices. I appreciate that clients have a user-friendly dashboard. where they can request work and review their past invoices.

Pros

Getting paying faster and easier
Nice looking Invoices and Quotes
Nice dashboard for business owners and clients

Cons

Making Invoices and Quotes more customizable for business

Likelihood to Recommend

Jobber was a great fit for me when I was using Google Sheets for creating invoices and quotes. It transformed the way I manage these tasks. The software is well-organized for handling invoices and quotes, making the scheduling of jobs much easier. I also appreciate the text and email features that notify me about upcoming work and invoices that need to be paid. I highly recommend Jobber to anyone!

CHRIS J AYALA

Site Superintendent in Corporate at P.E.R Gutters, LLC (11-50 employees)

Vetted Review

2 years of experience

The key to scaling

Rating: 10 out of 10

April 22, 2025

Use Cases and Deployment Scope

When I first started my landscaping company, I wore every hat — CEO, CFO, janitor, laborer, you name it. I was using QuickBooks at the time, and while it worked for some things, it quickly became a huge headache. As a small business owner without the time to dive into every detail of bookkeeping, it just wasn’t cutting it. That’s when I made the switch to Jobber in the middle of last year — and it’s been a total game changer. Jobber gave me the tools to manage my business efficiently without getting bogged down in the admin work. From scheduling to invoicing to client management, everything became easier, faster, and more organized. As a landscaper, Jobber didn’t just help me keep up — it helped me grow. It freed up time so I could focus on scaling my business instead of being a slave to it. It’s been one of the best moves I’ve made so far.

Pros

Scheduling Jobs
Organizing Leads
Invoice Reminder

Cons

Customization when it comes to scheduling
As a landscape business weather determines our schedule so maybe some room to move things around without having to rewrite everything

Likelihood to Recommend

As a small business owner, having to run around and do all these different things, Jobber helps a lot with scheduling and being able to remind myself on the things that I need to schedule.

Jose Camacho

Owner in Professional Services at GreenWish LLC (1-10 employees)

Vetted Review

1 year of experience

View profile

Jobber is great software at an affordable value for small businesses

Rating: 8 out of 10

April 22, 2025

Use Cases and Deployment Scope

I use Jobber for multiple functions for my business; customer database, sending estimates, invoices, and card payment processing. It's easy to navigate and software has been reliable with little issues. It automatically syncs with QuickBooks online, as well as many other apps. The support staff is quick to respond when I have questions.

Pros

Invoicing
Payment processing
Customer database

Cons

Pricebook templates
Detailed receipts
QuickBook syncing errors

Likelihood to Recommend

Jobber does a great job at performing the same tasks as larger companies with more expensive software

Verified User

Technician in Professional Services (11-50 employees)

Vetted Review

2 years of experience

Proud Customer

Rating: 10 out of 10

April 22, 2025

Use Cases and Deployment Scope

I have used Jobber for three years now and it has really helped mainstream our business. From organizing upcoming projects and ordering products so they are ready on time, to keeping our team efficiencies high and our customers satisfied. We know we chose the right company to build our business around. We appreciate the great customer support that the Jobber team has offered as we have evolved our team and our needs. Overall great experience.

Pros

Organize client information
Organize business demands for projects
Keeps our team up to date on project outcomes
Office organization

Cons

I think there needs to be an attachable client hub link for our website for new clients to create an account for requests

Likelihood to Recommend

I would definitely recommend and do recommend Jobber to any of our colleagues. I know the power of organization and processes and for the average business owner it can be really tough to wear all the hats, all of the time. This software is easy to use and offers so many tools and attachments to better your business.

Kelsey House

Director Of Operations in Corporate at Oregon Landscape Company (1-10 employees)

Vetted Review

Reseller

3 years of experience

Loading Reviews List....

Jobber Improves our Quote to Booked Job Conversion Rate with their Options feature

Rating: 8 out of 10

April 30, 2025

Use Cases and Deployment Scope

Pros

Quotes/Estimates - this is the major winner for us and an area where we haven't found worthy competition. The features we rely on the most are include the "options" feature (reducing back and forth with clients and allowing them to make a decision as soon as they open the quote) and automatic deposit collection. These features help us to have, for our industry, a high conversion rate with the way we utilize them.
Client reminder emails/texts - consistent, reliable, no text limits
Visual Interface - we appreciate the modern looking interface.

Cons

When I open Jobber for daily use, we frequently need to clear advertisements - specifically regarding referring Jobber to others. If it were related to product updates, it may be more relevant, but consistent referral promotions or online web-events are not what I want to clear when I just want to get to work in my expensive crm software
Reports are frustratingly bulky and inconsistently formatted - the report generator doesn't include all reports, most notably missing is timesheets. An extra step to view the list of available reports was recently added after additions to paid, optional service offerings were placed higher on the menu, requiring scrolling to reach the reports.
A web developer was hired by us to streamline some of our necessary reports into a calculation / report upload tool. Further changes were made to the actual reports on Jobber's end that were (very minorly helpful for us and not worth the cost or the effort put into the upgrade that I could tell, in the fact that) we have to pay the developer to rework our calculation tool due to simple changes in the order of the columns
Scheduling - we were optimistic about the beta schedule but the absence of dispatch view is a glaring gap. Additional page realestate is used in the beta mode that makes less of the schedule visible. Changes were made to "complete" job's next steps that add work for us.

Likelihood to Recommend

Rachel Smith

Owner in Corporate at R&R Cleaning Co. (1-10 employees)

Vetted Review

2 years of experience