TrustRadius: an HG Insights company

JIM

Get a Demo

What is JIM?

JIM is a business management system for IT support businesses. It provides a one-stop to manage all customer requirements including leads, prospects, orders, tickets, projects, customer assets, knowledge base and integration with an accounts system. JIM is a software-as-a-service and and presented as a solution for any size of IT support company.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2026
Top Rated 2026
Top Rated
2025
Top Rated 2025
Top Rated
2024
Top Rated 2024

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is JIM?
JIM is a business management system for IT support businesses. It provides a one-stop to manage all customer requirements including leads, prospects, orders, tickets, projects, customer assets, knowledge base and integration with an accounts system. JIM is a software-as-a-service and and presented as a solution for any size of IT support company.
How much does JIM cost?
JIM starts at $25.