TrustRadius: an HG Insights company

Jenzabar ONE

Score8.3 out of 10

16 Reviews and Ratings

What is Jenzabar ONE?

Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.

Read more details.

Videos

Top Performing Features

  • Student Data Security

    The system has security checks and technology in place to prevent unauthorized access to, editing of, or leaking of sensitive student data

    Category average: 9

  • Online Registration Management

    The system supports administrative setup and management of registration processes, and allows students to register for classes online.

    Category average: 8.9

  • Community Support

    There are community resources from other users of the platform to help users troubleshoot and optimize their use of the system.

    Category average: 8.4

Areas for Improvement

  • Compliance Support

    The effectiveness of resources, tools, and in-platform processes for maintaining and demonstrating regulatory compliance.

    Category average: 8.3

  • Teacher and Parent Mobile Application

    Teachers and parents can use a mobile application to access their students' data and update some information remotely.

    Category average: 7.9

  • State and National-level Reporting

    The system provides prebuilt reports or build-your-own reporting tools for necessary state and national-level reports.

    Category average: 8.1

Who Buys & Uses Jenzabar ONE

User friendly, user approved

Use Cases and Deployment Scope

I currently work in the Office of Student Life & Learning, utilizing the Student Life and Housing modules in my work with students and our conduct process. I was previously in the Registrar's Office, using the Registration, Advising, and Retention modules. Jenzabar ONE provides one system by which all administrative departments on campus can access the same basic student data that may be necessary to their processes, but at the same time have a module unique to the functions and processes of their specific department. This allows for independent office efficiency but also smooth collaboration of shared data as necessary, which allows for increased timeliness and effectiveness in joint projects. I have always been pleased by the intuitive functionality within each system that allows for easy user onboarding, as well as navigation and work within them.

Pros

  • Creates products with the end user processes in mind.
  • Provides top tier customer support.
  • Creates pathways for user feedback and engagement in suggestions for future functionality.

Cons

  • Many modules have been moved to web-based systems, but have lingering functionality in desktop installed software. This can create some frustrating when having to work in two places to get work done.

Return on Investment

  • Jenzabar ONE and its system allows for users to have the data needed right at our fingertips.
  • Jenzabar ONE has provided a means to create accountability for student support processes and improved student retention efforts.

J1 Recent Upgrade

Use Cases and Deployment Scope

We've been Jenzabar clients for years and are just now upgrading to J1. As our main SIS, we rely on J1 for all of our student needs, reporting, and processing. We utilize this system to ensure our students have access to the information needed through JICS as well as accurate and timely registration processes.

Pros

  • Compiles Student Information
  • Quick Schedule Rollover
  • Multiple Term Options

Cons

  • Quicker functionality
  • Snapshot view of student

Return on Investment

  • Positive in viewing, adding, and delete large groups of data at once

Highly Recommend Jenzabar ONE

Use Cases and Deployment Scope

We currently have partially implemented the Advising in Jenzabar ONE. It is so easy to see the advisees, their history, what is needed to complete degree requirements. As long as the trees are set up correctly, degree audits are much simpler. Highly recommend this product and Jenzabar overall. I've worked with this company since 1998.

Pros

  • Advising
  • Quicker processing
  • Easy to use
  • Great to see student full academic history

Cons

  • I would like to see some additional filters in advising to pull up advisees, but overall - great
  • I would like to know how to see students on LOA

Return on Investment

  • Clears space on server for other applications used by other departments
  • Faculty can see their info which saves them time

Other Software Used

Microsoft SharePoint, Microsoft Teams, RingCentral Meetings, Cisco AnyConnect

Jenzabar ONE is Great!

Use Cases and Deployment Scope

We are currently using Jenzabar ONE to support student advising. It easily provides advisors the information needed to support our students. It is easy to use. It would be more helpful if there was more guidance on features available and if students who are not current could also be seen.

Pros

  • Shows degree audits
  • Shows student contact information
  • Shows preferred name, etc.

Cons

  • Showing not current students

Return on Investment

  • I can't give numbers, but the fact that our advisors are utilizing the product makes it invaluable.

Jenzabar One... Right For Your School!

Use Cases and Deployment Scope

Jenzabar ONE has been a valued partner for our College. We have transitioned from Jenzabar CX which we had for nearly 21 years. We made the decision to select Jenzabar One as our next generation of SIS/ERP platform in 2020 after conducting interviews with other providers. We found for the quality, features and development roadmap, Jenzabar One was the correct choice. The Jenzabar family has been working with us during the past 24 months to educate us on the Jenzabar One platform and features that will bring a new era of communications for our campus as we better understand how to interact with new and future students. The Jenzabar One value proposition of features to cost made the choice that much easier for our institution to continue our long relationship with the company. The Jenzabar SaaS and managed services team worked tirelessly to ensure our Go Live target of October 2022 was achieved. The Jenzabar project managers and technical professionals were instrumental for coordinating our data migration and helping with our problem-solving during the data conversion. We believe the new era of hosted services help provide better accessibility to our platform while providing security and comfort for data protection and stability. I highly recommend any institution seeking to modernize their SIS/ERP consider Jenzabar One as a solid solution!

Pros

  • Project Implementation
  • Communications
  • Problem Resolution

Cons

  • More clarity on features included with specific packages
  • More communication on product development roadmaps
  • More improvement in the Events management module

Return on Investment

  • The Jenzabar One product has many features for the cost
  • The investment costs for the data conversion compared to other systems were more affordable
  • The possible integrations with 3rd party products are numerous

Alternatives Considered

Ellucian Banner and Oracle PeopleSoft SCM

Other Software Used

Twilio, Blackboard Learn