TrustRadius Insights for Jellyfish are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Powerful and valuable analytics platform: Users find Jellyfish's analytics platform to be powerful and valuable for measuring employees' efficiency and gaining deep visibility into activities. It enables informed decision-making and streamlines workflows. Several reviewers have expressed their appreciation for the level of detail and granularity in Jellyfish's analytics, which allows them to expose areas for improvement and track changes easily at both the organizational and team levels.
Meaningful metrics for measuring engineering productivity: The tool provides meaningful metrics for measuring engineering productivity, allowing for data-driven improvements and the ability to identify areas of improvement and pain points. Many users appreciate the ability to track where teams are focused and how engineering time is being spent. Jellyfish provides insights into teams and individual metrics, enabling managers to make informed decisions about resource allocation.
Visibility into resource allocation: Users value Jellyfish's ability to provide clarity to the executive team and the board about where the team's bandwidth is being used, allowing engineering and product leaders to focus on strategy and people rather than administration. Additionally, Jellyfish enables measurement of engineering productivity in a way that users feel is not possible with any other software. It aggregates data from multiple sources and delivers value beyond the engineering organization, benefiting product, finance, and program management.
Jellyfish is a platform that helps the company I work for gain full visibility across all types of work. What we loved the most was the variety of insights Jellyfish provided, which helped to increase communication and visibility between managers and their teams... ultimately, this drove critical alignment. The fact that Jellyfish can integrate with other tools that we use consistently across the board made the decision to implement Jellyfish easy. Overall, this is a great product for a better understanding of how engineering and product come together. Jellyfish looks more holistically at what engineering is working on and how it ties back to the overall roadmap and big-picture goals.
Pros
Helps understand where time is being spend across our organization.
Integrate-able with other platforms/software we use daily.
Provides a variety of insights and metrics necessary to perform work.
Great customer service!
Cons
UI and navigation aren't very intuitive and require additional research before being able to use.
The individual developer metrics are not very useful and make the interface feel cluttered.
Overall, it takes time for the end-user to truly learn how to use the platform and navigate. There is so much information/data available that although the above is a con, we felt it still made sense, despite the learning curve.
Likelihood to Recommend
Jellyfish allows us to understand the allocation of our efforts without time tracking. We are also able to integrate this platform with our existing ticket tracking system and can see analytics instantly! Jellyfish works well for our teams because it has an opinionated view. Jellyfish understands that the metrics for an engineering team should help you understand what your organization values and is actively working on. We can use Jellyfish in a strategic way compared to other tools like this.
Jellyfish has helped us save several hours of work each month for leaders. It incorporates detailed metrics that give us an idea about how the Scrums can be improved and boost team performance. It gives us a holistic picture of data collected from various systems regardless of the tech stack teams use. It is way better than other vendor products available in terms of customization it offers for organizing things when necessary.
Pros
Jellyfish can collect data from various development teams and provide analysis without intervention.
It is lightweight, easy to configure, and provides accurate, intelligent predictions.
The jellyfish team is wonderful, knowledgeable, and practical in resolving our queries.
Cons
It does not provide features to check metrics in shorter duration periods.
It can be better if it has an integration with Jira.
Folks need to do some work in terms of configuration for using Jellyfish at best.
We use Jellyfish as an additional tool to help us define and refine our engineering squad metrics. It is very useful because it integrates with other tools like for example, JIRA and GitHub. This makes our metrics have a more ample spectrum of metrics coverage in one place.
Pros
Integration with JIRA.
Integration with GitHub.
Friendly UI.
Easy to read.
Cons
Sometimes understanding the metrics is not simple.
Sometimes there are no clear explanations no how calculations ran.
Keep improving the UI.
Likelihood to Recommend
I really recommend using Jellyfish; if this is something that your company is looking for, definitely give it a try. The Jellyfish team is also very responsive and supportive while updating, changing, or modifying required data. Having metrics from different tools in one place is very useful, especially when you have several engineering teams.