Ivanti Neurons Digital Assistant

Ivanti Neurons Digital Assistant, an AI-based virtual support agent (VSA), brings the experience of consumer virtual assistants, such as Amazon Alexa and Google Home, into the workplace giving employees the kind of self-service experience they have come to expect from their everyday lives. Digital Assistant automates resolution of employee questions, issues, and requests with personalized experiences, increasing employee adoption rates and reducing service desk call volume. Digital Assistant scales to meet demanding increases in call volume, enabling better support for workforces through any situation.