iSpring Market - A Good Value for Small Organizations
Use Cases and Deployment Scope
iSpring Market is used as our organization's learning management system (LMS). It provides a catalog that list's our courses and a storefront that allows customers to purchase the courses they want. We use iSpring Market to host courses from four different organizations, some who charge for content and some who do not. The simplicity of iSpring Market allowed it to be rolled out quickly, and it has a very minimum impact on the IT staff. The iSpring authoring tool, iSpring Suite, publishes directly to the the LMS, making adding, updating, and editing content fast.
Pros
- It is easy to use.
- It works with Stripe.
- The UI is clean and intuitive for customers.
Cons
- There are few global reporting features. I can get specific information on a user or a course, but there is no easy way to find users who made an account and didn't enroll in a course. You have to look at every user, or download spreadsheets and search.
- There are very few hooks available to Zapier to transfer data to other services.
- You can't transfer data into the iSpring Market using Zapier, so we can't use our member management system to populate courses.
Return on Investment
- We have saved thousands of dollars a year in licensing fees compared with other products we used.
- We have eliminated the need for contractors, to build content for iSpring Market, saving tens of thousands of dollars, because we can publish directly into the system using iSpring Suite.
- We get 80% fewer help desk requests for enrollment and payment compared to the last two products we used.
Alternatives Considered
TalentLMS, 360Learning and Moodle
