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isolved Mining, Quarrying, and Oil and Gas Extraction Reviews & Insights

Score8 out of 10

304 Reviews and Ratings

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Insights from isolved

Synthesised from 6 verified reviews.

Overview

Synthesised from 6 reviews | Last Published May 26, 2026

isolved serves as a comprehensive platform for human resources and payroll operations, primarily used by HR teams and management for streamlining digital HR processes. In TrustRadius reviews, its proficiency in payroll processing, including preparation, tax filings, and compliance, is a frequently cited strength, noted by half of reviewers. The system is also valued for broader employee management, encompassing everything from maintaining employee databases to handling time, salary, and benefits, alongside automating recruiting, hiring, and onboarding.

Reviewers also highlight isolved's positive impact on operational efficiency, leading to significant time savings and reduced operational costs. The platform contributes to improved employee satisfaction and engagement through centralized profiles and training. However, some users report limitations in reporting capabilities and integrations with other systems, alongside a cumbersome multi-step login process. Overall, isolved is seen as an effective tool for simplifying intricate HR operations, though specific areas for enhancement exist.

Pros

  • Proficient payroll processing and tax filing automation
  • Reliable and responsive customer support
  • Streamlines administrative HR tasks and workflows
  • Enhances operational efficiency and reduces costs
  • Centralizes employee data and benefits administration

Cons

  • Limited reporting capabilities
  • Suboptimal integrations with external systems
  • Cumbersome multi-step login process
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isolved Reviews

3 Reviews
Mining, Quarrying, and Oil and Gas ExtractionMining & Metals3

isolved Reference Review Streamlining HR and Payroll

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use isolved for payroll, timekeeping, benefits, applicant tracking, and onboarding/offboarding. This provides a solution that can start with the hiring and onboarding of an employee, from there employees are processed into the HRIS payroll platform where they are able to clock in and out, submit their new hire benefit enrollment, and view their paystubs. We have workflows set up that allow employees to update their taxes and other information within the system and it goes through an approval process before changes are made for payroll. When employees leave, we complete offboarding through the system. It can be a full cycle platform based on each companies needs.

Pros

  • Customer Support
  • Vast Reports and Report Writer Capabilities
  • Timekeeping
  • Customizations

Cons

  • More workflow capabilities
  • Being able to preview documents without having to download
  • Ability to copy a standard report and modify it without having to start over with a report writer

Likelihood to Recommend

There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.
VU
Verified User
Employee in Human Resources (Mining & Metals company, 201-500 employees)
Vetted Review
isolved
3 years of experience

Taxes SIMPLIFIED!!!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use isolved for Time Clock, ACA Pro, Learn Pro, Payroll/HR, Benefits, Time, and Carrier Connections. I love the Quick Hire feature, its user friendly and really fast to enter new employees to payroll and benefits. ACA makes it simple so all is required is double check the benefits and process the rest is completed by isolved and 1095's are mailed to business in less than 72 hours. Learn Pro is great for employees and admins to learn and stay current with all the features. Benefits makes it simple to enroll employees and track for ACA. Overall its a great tool to have and makes tracking effortless. However, I am ALWAYS disappointed with the customer service reps, the turnover rate is high I seem to have new group every 3-6 months and they always make mistakes that cause so many issues with our accounting department. i Also don't like the changes and updates that take place in back end, as they don't notify us the customers and reports and access are missing then days and weeks are wasted trying to gain access or a solution.

Pros

  • Time and Time Clock feature is great
  • Benefits is great tool for open enrollment and new employee enrollment as well as termination.
  • Quick Hire is extremely fast to input new or rehire employee.

Cons

  • Updates on back end, remove access from certain features and functions without notification.
  • Reports go missing that are essential without notification.
  • Customer service Reps need to be extremely careful when making changes to rules and payroll changes cause issues with accounting in a huge negative way.

Likelihood to Recommend

Enrollment and benefits are organized and ACA PRO makes tax part easy. Payroll tax is excellent makes it stress free and it always accurate if attention is need it is addressed by tax department ASAP. The W2, 945, and 1095 all are done on time and mailed out within 24-72 hours by FedEx for next day delivery. Strategic Team needs more training and need to have depth of customer knowledge, get to know your customer's company needs!!!!
RU
Ridhi Ubhayaker
HR in Finance and Accounting at Santa Clara Plating Co.,Inc. (Mining & Metals, 201-500 employees)
Vetted Review
isolved
2 years of experience

Give isolved an opportunity to show you how great this service is!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The services that we utilize with isolved are payroll, HR, and flex spending. My department manages the employee information for HR-related reasons. Each employee also has access to their Kabel profile to access pay information.

Pros

  • Client relations is amazing.
  • Ease of access using the system.

Cons

  • Would like to see a little additional assistance when adding new company/locations.
  • Turn around time on non-priority items can be sometimes longer than a few weeks.

Likelihood to Recommend

It is a great one-stop-shop for all things HR and payroll related.
MG
Melissa Gering
HR Manager in Human Resources at Quick Supply Company (Mining & Metals, 51-200 employees)
Vetted Review
isolved
2 years of experience