TrustRadius Insights for IRONSCALES are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Seamless Integration with Exchange Online and Outlook: Users have praised Ironscales' incredible technology that seamlessly integrates with Exchange Online and Outlook, allowing for user-based submissions as well as submissions from other customers. This feature has been highly valued by multiple reviewers.
Simplicity of Use and Adaptability for End Users: Several users have appreciated the simplicity of using Ironscales and getting their end users to adapt to it. The integration with Outlook mobile and web plugins enables efficient email evaluation and submission, eliminating the need to wait for IT tickets or risk missing important emails. The user-friendly interface of Ironscales has garnered positive feedback from multiple reviewers.
Effective Phishing Prevention and Awareness: Ironscales has effectively prevented phishing attacks, simulated phishing campaigns, and detected spoofed emails according to multiple reviewers. This feature keeps users' staff on their toes in terms of email security awareness.
As an MSP we resell, deploy and manage client security software including IRONSCALES. We actively monitor clients' email filters and ensure false positives (if any) are whitelisted and if there are any messages reported by the end users as missing, dig them out of quarantine. We use it for both M365 and Google environments.
Pros
AI driven message scoring
Banner notifications to end users on a per message basis
Mostly hands off management
Deployment is extremely easy for M365
Cons
Multi-tenant phishing simulations - does not allow for single campaign management
Google deployment is less than ideal but functional
Changing product names is confusing
Likelihood to Recommend
When deploying to a client who is very sensitive to email routing disruptions like those that can occur by putting an email filter in front of the email server, IRONSCALES deployment is extremely simple. It hooks into the user's mailbox, and not only filters point forward but a number of days back.